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Dick Hannah Nissan
Gladstone, OR
169 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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169 Reviews of Dick Hannah Nissan
April 01, 2018
Outstanding This is our second vehicle from Dick Hannah. We returned because of the exceptional customer service and were not disappointed the second time around. This is our second vehicle from Dick Hannah. We returned because of the exceptional customer service and were not disappointed the second time around. Mitch Sartin was fantastic and made the entire experience fun for our whole family. More
by Jonandlaura
Employees Worked With
Mitch Sartin
March 28, 2018
Friendly fast service Reason for such a great rating is due to they are a very straightforward dealer. They are very freindly and dont keep nothing from you. They give you Reason for such a great rating is due to they are a very straightforward dealer. They are very freindly and dont keep nothing from you. They give you the best advice with you having your freedom. They made me feel happy when leaving the lot. They are also very fast and efficient when doing business. I would really like to thanl mitch and lance the two i worked with. They made it a very great experience. More
by Nnwerem24
Employees Worked With
Lance, Mitch Sartin
March 25, 2018
Amazing and friendly What a great place!! Everyone was super friendly and totally amazing!! From the start to finish!! We highly recommend them!!! I’m sure we’ll be back a What a great place!! Everyone was super friendly and totally amazing!! From the start to finish!! We highly recommend them!!! I’m sure we’ll be back again! More
by Catfish77
Employees Worked With
Danny Bernal
March 24, 2018
Amazing deal & amazing crew The staff was great from the sales to finacing to the person who washed my truck & priced matched to get me the best deal, they even stayed late. They The staff was great from the sales to finacing to the person who washed my truck & priced matched to get me the best deal, they even stayed late. They answered all my questions & we didnt feel rushed. We won't buy anywhere else! Cody, Jason is waiting for a jacket 😉 More
by City slicker #1
Employees Worked With
Cody Downing
March 24, 2018
"OUTSTANDING!" Amazing people to work with, they listen, they get you the answers to your questions and no pressure. Lots of smiles and laughs. Great deals, above an Amazing people to work with, they listen, they get you the answers to your questions and no pressure. Lots of smiles and laughs. Great deals, above and beyond what is expected. We loved working with Adrianne, she made our trip and the day worth the drive over from the coast. More
by Znarf11
Employees Worked With
James & Tobias, Thank you as well for your assistance. , Adrianne Kamer
March 18, 2018
Great service and friendly staff. Cody was easy to work with. Lance made the financing portion an extremely smooth transaction and was great to work with. and friendly staff. Cody was easy to work with. Lance made the financing portion an extremely smooth transaction and was great to work with. More
by lizzies1234
Employees Worked With
Cody Downing
March 17, 2018
Great experience from beginning to out the door with new whe Very informative, customer oriented from Mitch,the Sales person continuing with Karl, Tobias and Lance. Exceptionally professional team that created a Very informative, customer oriented from Mitch,the Sales person continuing with Karl, Tobias and Lance. Exceptionally professional team that created an atmosphere of comfort, no push, allowing me to listen to my gut feelings and get the best auto for my needs! More
by Gail Stevens
Employees Worked With
Karl, Lance, Tobias, Skye Burlingame, Mitch Sartin
October 02, 2016
Best buying experience ever The sales team listened to me and didn't try to push me into anything. No pressure at all. The best car buying experience I've ever had. Would highly The sales team listened to me and didn't try to push me into anything. No pressure at all. The best car buying experience I've ever had. Would highly recommend them to anyone looking for a new or used car. More
by Michael Austin
Employees Worked With
Patrick and Emily
April 10, 2016
Great experience! Getting a new vehicle at Gladstone Nissan was a great experience! The sales manager, Patrick McCauley, was fabulous. He was professional and had exce Getting a new vehicle at Gladstone Nissan was a great experience! The sales manager, Patrick McCauley, was fabulous. He was professional and had excellent customer service skills. He was also very personable and down to earth. Jeff Stute, my finance representative, communicated every detail of the deal in a way that I understood and answered every single one of my questions. Jeff and Patrick are great representatives of Gladstone Nissan and they are lucky to have them as a part of their team. Thank you again. More
by Andream
Employees Worked With
Patrick McCauley and Jeff Stute
July 02, 2015
Beware - they steal!!!!! Beware of Gladstone Nissan in Oregon!!! I went there to get my oil changed and they stole the frames around my license plates (front and back) that w Beware of Gladstone Nissan in Oregon!!! I went there to get my oil changed and they stole the frames around my license plates (front and back) that were from Hawaii and replaced them with their own. I contacted Penny in the service department…no apology…nothing…just mailed them back (guess they kept them as trophies). I contacted the general manager, Steve, and never got a response, not even an apology. Apparently theft of personal property is endorsed at this dealership at the highest level of management - and if they steal something this simple, who knows what else they will steal!!! by the highest level of management. There is nothing they can say (now) that will be anything but an excuse for their bad behaviors; and if they think it is okay to steal personal property it’s not a far stretch for them to believe they can do other things without your permission, i.e., unnecessary work to steal your money. Theft is theft in any form. More
by bohemiandj
Employees Worked With
Penny in Service and Steve the General Manager
