Dick Hannah Dick Says Yes

My Dick Hannah Experience Visited the used car lot on a Sunday afternoon. Natalie Smith was our sales person. Test drove 2 cars, and left the dealership confident that we wou Visited the used car lot on a Sunday afternoon. Natalie Smith was our sales person. Test drove 2 cars, and left the dealership confident that we would return. Went back the next day and drove off the lot with a great car at a great price. Natalie was very helpful and courteous. Job well done!! More

Awesome 1st Time Getting Car Shopping Rob was a huge help in navigating and finding the right car for me. From what I him I was looking for he was able to find that right car for me. So s Rob was a huge help in navigating and finding the right car for me. From what I him I was looking for he was able to find that right car for me. So soon I took the test drive I knew it was the one. I'm going to recommend this dealership to any one looking for a new car. More

Finding a second car was so easy! Rob has been very helpful with showing us different cars. My husband and I ended up with a Jetta, and Rob drove to the Kelso dealership to have us te Rob has been very helpful with showing us different cars. My husband and I ended up with a Jetta, and Rob drove to the Kelso dealership to have us test drive the car. Great service, and he worked fast to get us our paperwork up. Rob helped us find the lowest rate for financing our car too. I would recommend anyone looking for a car to see Rob! More

Transmission gone bad! Although I am extremely pleased with getting a car with the horrid credit I have. I did not expect the transmission on my 2010 Hyundai Electra to go Although I am extremely pleased with getting a car with the horrid credit I have. I did not expect the transmission on my 2010 Hyundai Electra to go out on me with less than 50,000.00 miles on it and driving it off the lot less than 4 months ago. Now while my car in the shop and I am stressing to find a way to get to work (mind you I am NOW doing a 2 hour commute on public transpiration) and even though I have “warranty” through ALLSATE and manufactory , they are refusing to give me a car to get myself to and from work but are willing to replace the transmission. IF I didn’t have “warranty” on this car, I would be stuck replacing a transmission on a car that I have been making payment that are equivalent to rent for the next 4 years. So if you are thinking about getting a car from this dealership, DEMAND a DETAILED in depth information the maintenance of the car you are THINKING about getting because you might be stuck with the bill of replacing a transmission. More

Excellent Experience It's always nerve racking to make a major purchase. That was not the case with Dick Says Yes crew, they were pleasant, friendly and not pushy. I will It's always nerve racking to make a major purchase. That was not the case with Dick Says Yes crew, they were pleasant, friendly and not pushy. I will send anyone I know their direction! More

Wonderful service It is great to have a business with great people who pocess excellent customer service skills. I highly recommend Lance Preston who worked with me f It is great to have a business with great people who pocess excellent customer service skills. I highly recommend Lance Preston who worked with me for the type of car I wanted and fiancing. I will definitely keep my future car purchases here. Darlene B LaCenter WA More

My daughters first car I was satisfied with salesman, but disappointed in the warranty that she was more or less forced to purchase. It was a good learning experience for he I was satisfied with salesman, but disappointed in the warranty that she was more or less forced to purchase. It was a good learning experience for her More

Awesome experience Our family has struggled to find a long term solution to what most credit challenged families often never find. A safe, reliable, comfortable sedan th Our family has struggled to find a long term solution to what most credit challenged families often never find. A safe, reliable, comfortable sedan that fits us like a glove. Lance, you made our buying experience world class by going beyond nice... In fact, I kind of feel like you cared. Cared enough to stay with us even after your shift had ended. Enough to see us through an otherwise arduous paperwork cloud. Enough to risk your life on a test drive with me, And enough to provide stellar service, keeping us comfortable, and in the know on the status of our new Mazda3. This car is a blessing and will make our rocky world just a little smoother. They weren't kidding when they say "Believe in nice"... They really are, and Lance will get our business from now on. Thanks again my friend! More

** LANCE ** Outstanding salesman! He only shows you what car/ cars you've asked to see and listens closely to what you need/ looking for without giving you the ru Outstanding salesman! He only shows you what car/ cars you've asked to see and listens closely to what you need/ looking for without giving you the run around. Lance is very efficient! He gets your dream car, answers any questions you have, starts the paperwork, and hands you the keys. Simple and quality experience 5 STARS! More

Bought a new car Never bought a car from a dealer before and the experience was comfortable and reasonably stress free. Lance Preston was my sales rep and he did a gre Never bought a car from a dealer before and the experience was comfortable and reasonably stress free. Lance Preston was my sales rep and he did a great job putting me at ease and helping me find the right car. More