Dick Hannah Dick Says Yes

awesome service Natalie Smith was incredible! She listened well and found the car we wanted fast! I don't recall the guy whom helped with our loan. But he was fast Natalie Smith was incredible! She listened well and found the car we wanted fast! I don't recall the guy whom helped with our loan. But he was fast and freindly. He also when out of the way to get everything taken care of! Anyone looking for a car should visit Natalie Smith! More

fantastic service! Jodi Easley was awesome this was by far one of my best car shopping experiences! She took the time to get to know my needs and help me find exactly wh Jodi Easley was awesome this was by far one of my best car shopping experiences! She took the time to get to know my needs and help me find exactly what I wanted I will send everyone I know to buy cars from her! If you need a car ask Jodi and you'll know you're in good hands. I was handed off to her by Forrest because I was late for my appointment and he took the time to make sure the process was quick and easy! More

We had a great experience. After a really embarrassing experience,we went to Dick says yes and were treated with kindness and compassion. They really were realist and transparen After a really embarrassing experience,we went to Dick says yes and were treated with kindness and compassion. They really were realist and transparent with all information. It was a nice change from the normal hassle and vultures you get at other dealers. More

First Time Car Buying Success For people like myself who go to dealerships with a touch of cynicism on the matter; they expect to find a person who embodies the perception of how p For people like myself who go to dealerships with a touch of cynicism on the matter; they expect to find a person who embodies the perception of how people usually imagine car salesmen should look like. Gold chains, over the top suits, and a burning desire to screw over the person attempting to buy a vehicle for some unknown benefit to themselves. If that is the popular opinion of what people imagine a car salesman to be, then Robert Muncaster is the embodiment of the opposite of those traits. Enduringly patient, easily spoken, and completely honest; Robert ensured that I came away from meeting with him having found everything I was looking for and even some things I didn't think I'd get. I was desperate for a vehicle since issues had arisen with my usual work car, but I had never before bought a car from a dealership. Robert ensured the vehicle that I was interested in purchasing was moved from the lot it was on to the one I met him at. Within the day I was able to test drive the car, set up payment plans, and received aid from Columbia credit union for financing. Robert never promised anything that he did not deliver upon and the fact that I was able to leave that same day with a car was a huge deal for me that felt like a win. Perhaps it is too simplistic a thing to write an online review to show appreciation, but I do hope this helps him in some way as the experience I had at his dealership and with him softened my cynicism on buying new cars. More

Outstanding customer service Robert Muncaster went over the top to find me the vehicle I wanted and I was very specific with my needs. The financing was easy and half the rate I w Robert Muncaster went over the top to find me the vehicle I wanted and I was very specific with my needs. The financing was easy and half the rate I was quoted at another dealership. The process of buying a vehicle was very smooth and quick. Between my husband and I we have purchased 17 vehicles in the last 10 years for business/personal use and this was by far the best experience. Robert followed through and even helped me resolve little changes that came up after the purchase and I felt like he truly cares about my experience and family. More

Patient, geniune service...oh my To be fair my experience here started a year ago with "Sir" Lawrence Ram...Go Big Blue! Going through the beginnings of a divorce at the time...credit To be fair my experience here started a year ago with "Sir" Lawrence Ram...Go Big Blue! Going through the beginnings of a divorce at the time...credit not so good, scared of a payment, etc, etc & other things ultimately made me wait. Lawrence was so patient and respectful I knew when I was ready I would come back to him...yes him because I buy from "people" not necessarily the dealership. Ron Muncaster helped me when I stepped on the lot a second time a year and 1/2 later and he explained Lawrence was off, and that he was a manager now and would eventually be helping in the end. To my surprise Ron was just as patient and accommodating. I knew enough of my situation and I knew what I wanted, we just needed to test drive cars and make sure it fit in the garage...lol, the first car we test drove, did not fit. I was treated with respect, not talked down to and they didn't make me sit waiting for finance manager to come back with countless payment offers. It sounds cliché, but they are all really nice. Yes, I'm aware they want to sell cars but people don't want to be "sold" to and I did not feel the "used car salesman approach" (No offense guys) at all at any of my visits. So bottom line for me...As long as I live here I will buy my cars with these two gentleman again and again. Hands down best car experience ever! Oh and guys...the Dodge Charger is next! Sincerely, Sue B- Dodge Dart Owner More

wow this was great I think that this was the best dealership I have ever visited. Forrest Yocom was awesome and found us a car in our price range and the type we were lo I think that this was the best dealership I have ever visited. Forrest Yocom was awesome and found us a car in our price range and the type we were looking for within 5 mins. THANK YOU SO VERY MUCH FORREST! More

on a whim So I baught my first car here about a year ago and had absolutely zero credit. They did get me financed but it was at a steep 24.99 percent. One year So I baught my first car here about a year ago and had absolutely zero credit. They did get me financed but it was at a steep 24.99 percent. One year later I go in after work just to see what they could do for me. With trading in my car they were able to get me into a jeep liberty at a 4.5 percent. Rob made it really easy to get into something I liked. More

The only place I will go! Everyone I have come across at this dealership have been absolutely amazing. There is no pressure to buy and my family and I all bought our last three Everyone I have come across at this dealership have been absolutely amazing. There is no pressure to buy and my family and I all bought our last three cars there. They work with you personally, with patience, to help find you the perfect car and I couldn't be happier with each experience there. I wouldn't recommend anywhere else because I've had way too many bad experiences at other places. They hound you and pressure you and they're horrible experiences. Dice Says Yes is definitely different! More

Awesome service Natalie was amazing help in finding the perfect car for me in a short amount of time. I needed a car and quickly. I highly recommend her and the deale Natalie was amazing help in finding the perfect car for me in a short amount of time. I needed a car and quickly. I highly recommend her and the dealership! :) More