Dick Hannah Dick Says Yes

Mind Changing I have had not so pleasant of experience with Dick Hannah a few years back when I had great credit. So I came to Lance with a predisposition and expec I have had not so pleasant of experience with Dick Hannah a few years back when I had great credit. So I came to Lance with a predisposition and expecting the same experience expecially since I have brushed credit now. But Lance was open and honest from the beginning. He didn't pressure me into something I didn't like or want. He took me around to all the lots and showed me my options and kept a happy friendly disposition even though the weather was less then desirable. I found a great car and left feeling like I got the best deal for me. Thanks Lance for making me feel like I was a priority! More

Lance Preston is the greatest car salesman of all time. Lance Preston sold me a car this weekend. Lance accomplished the PERFECT combination of sticking to the script /performing every task the dealership Lance Preston sold me a car this weekend. Lance accomplished the PERFECT combination of sticking to the script /performing every task the dealership expects of him per transaction, while keeping the conversation real and personal with a flare of humor that made the whole experience fun in a situation that is usually less fun than root canal. My wife was part of the transaction and I made it clear in the beginning that I didn't want to bring her in until the last minute because we have two young kids and it would be a nightmare to have the underfoot/screaming the whole time. Lance stayed until 11PM at night with me to get the paperwork 99.9% dialed in. The next morning when we came to do the last bit he came running out and literally sat in our car so my wife didn't even have to get out of the car! I am in customer service and take it extremely seriously and I know a superstar when I see one. Lance takes sales and customer service to a level few people can even dream of achieving. Dick Hannah has no idea how lucky they are to have a rockstar like Lance! More

Hung in there!! It took forever for me to finally get situated in a new car. i have credit challenges and Rob made me feel completely comfortable with what I was work It took forever for me to finally get situated in a new car. i have credit challenges and Rob made me feel completely comfortable with what I was working. I hate dealerships and salesman never had good experiences. I will for sure go back to Dick Says Yes for my next vehicle! Thank you Rob and Lawrence for making it the best car buying experience I have had in a long time! More

Need a good car at a fair price, here's where to go. Great place to get a car, friendly people, who actually care about your needs, they will work very hard to get you into a good quality car. No pressur Great place to get a car, friendly people, who actually care about your needs, they will work very hard to get you into a good quality car. No pressure, When I need my next car, they will be at the top of my list. More

Very satisfied customer!!! I had a expedition that had 250,000 miles on it and believe me it was barely moving. Natalie called me and recommended I try to get another car and ho I had a expedition that had 250,000 miles on it and believe me it was barely moving. Natalie called me and recommended I try to get another car and honestly I was very iffy. So I did the credit application and got APPROVED!! Forest Yocom was the guy the BEST! He was very honest and straight forward with me and he made sure that I got what I needed and wanted for my family:) I can honestly say this is a great place to start your car search ASK FOR FOREST YOCOM!! More

Amazing Lance and the team at Dick Hannah have gained a customer for life. Our experience from the moment we walked in till we walked out was exceptional. Lance and the team at Dick Hannah have gained a customer for life. Our experience from the moment we walked in till we walked out was exceptional. And the car we received is the best we have had in years. More

Amazing experience I will continue to be a loyal customer at Dick Hannah. Rob was fantastic and got me a safe reliable car. Rob gets 5 stars. I will continue to be a loyal customer at Dick Hannah. Rob was fantastic and got me a safe reliable car. Rob gets 5 stars. More

Buying a car Lance was great all the way around told him what we were looking for and what we could afford and even though the vehicle was at a different Hannah de Lance was great all the way around told him what we were looking for and what we could afford and even though the vehicle was at a different Hannah dealership lot he was willing to go the extra mile and that meant alot to us More

Great experience :) I had a very pleasant experience and was surprised at how easy the proccess was on purching my new vehicle. As a first time new car buyer I was very h I had a very pleasant experience and was surprised at how easy the proccess was on purching my new vehicle. As a first time new car buyer I was very happy with everything. Forrest did a really good job at explaining everything to me and going through all the paperwork. Very thankful for everything! More

Great experience! Never been a fan of dealerships and certainly not salesmen, but both Rob, and Lance were a great help,honest, and clear off the bat. Initially I was d Never been a fan of dealerships and certainly not salesmen, but both Rob, and Lance were a great help,honest, and clear off the bat. Initially I was dealing with Rob,but due to circumstance he referred me to Lance, who was beyond helpful and was able find the perfect car. All in all both were beyond helpful, and certainly made the the environment feel friendly. A recommendation for first time buyers without a doubt. More