Dick Hannah Dick Says Yes

I got a newer car than thought I was looking for a newer than I had but older car as I thought that was all I could afford... Forrest was awesome as I was a hard person to deal wit I was looking for a newer than I had but older car as I thought that was all I could afford... Forrest was awesome as I was a hard person to deal with because I am very picky... Several hours of back and forth searching for the perfect car finally I decided on one! Still waiting for that hamster from James .... More

Dick Days Yes .com Dick Says Yes .Com. This was my second time purchasing a vehicle from Dick Hannah out on the west side of Vancouver at the Dick Says Yes lot. Dick Says Yes .Com. This was my second time purchasing a vehicle from Dick Hannah out on the west side of Vancouver at the Dick Says Yes lot. I was in a bind and needed a vehicle fast. I met Tony Ferriera and the long search and financing began. I knew that what I was walking into was going to be a long road. And after 4 hours of Tony's help and their amazing Finance Dept. Guy, which I have forgotten his name, I walked out with the keys. Both experiences have left me to go back again. ? More

Perfect Experience We were apprehensive going into the car shopping experience based on a low credit score as well as some bad experiences with dealerships in the past. We were apprehensive going into the car shopping experience based on a low credit score as well as some bad experiences with dealerships in the past. All that went out the window with Jim at Dick Says Yes. Jim was immediately approachable and disarming and spent time walking us step-by-step through the process so we knew from the beginning what our options were. His advice was sound and he touched on details we hadn't thought of. His approach to our credit condition was anything but judgmental and he was incredibly re-assuring as he walked us through what would be possible for us. When we began shopping for cars on the lot our expectations for what we'd be able to get into were low. And yet, Jim had listened to our needs. We didn't want a Mini-Van. We wanted an SUV and would ideally love third row seating with captain's chairs in the middle row to easily accommodate our three children. Our hopes of finding this were remote, and yet, the first car Jim brought us to was beyond perfect. He found a 2007 GMC Acadia that was fully featured, had the third row seating and captains chairs, and wasn't weighted down with too much mileage. We knew as soon as we saw it that it was the car for us. Not sure how many sales people get you into the best car for you on their first try, but Jim did it. Effortlessly. The rest of the process was pain free and quick. Jim walked us through all the paperwork, never handing us off to anyone else at the dealership. He went over every detail with us to make sure our picture of the loan process was comprehensive. We drove off the lot that day in our new car with huge smiles on our faces. We'd wholeheartedly recommend Jim and Dick Says Yes. The process was streamlined, easy and fun. It was a huge relief to have an experience that re-affirmed us and got us on the road to repairing our credit in the car that was perfect for us. Thanks, Jim. We'll be seeing you again. Rob & Mandy More

Great company! Had a great time working with Forrest. Thanks dick henna dick says yes. Now I have a car I like again. I will come back for all my future cars here. Had a great time working with Forrest. Thanks dick henna dick says yes. Now I have a car I like again. I will come back for all my future cars here. More

Fresh of breath of fresh air!! I was very scorned by past "used car salesman" experiences but both Lawrence and Doug at Dick says Yes! They are fabulous and truthful! I felt like I I was very scorned by past "used car salesman" experiences but both Lawrence and Doug at Dick says Yes! They are fabulous and truthful! I felt like I was buying a car from a friend! Best car buying experience of my life! We can't wait to come back and buy a motorcycle from these 2 in 6 months or so! Thank you thank you thank you! I appreciate you more then you know!! Doug you truly are a fresh of breath air! More

Great car buying experience Emily was really nice in helping with my car buying experience. She was very friendly, picked out a great car for me and explained every step of the p Emily was really nice in helping with my car buying experience. She was very friendly, picked out a great car for me and explained every step of the process. And she even picked me up More

no pressure Very nice , no pressure , listened to my wants and needs to get the car i wanted. Emily was friendly and professional. I would deal with her again. Very nice , no pressure , listened to my wants and needs to get the car i wanted. Emily was friendly and professional. I would deal with her again. More

Great Service Forrest and the rest of the staff at Dick Hannah's were extremely helpful and made my car buying experience very easy and hassle free. Forrest and the rest of the staff at Dick Hannah's were extremely helpful and made my car buying experience very easy and hassle free. More

Car buying didn't suck! Lance Preston & James Wheeler were the best ever! I've bought lots of cars & it's always a horrific experience....not at Dick Hannah. They were helpfu Lance Preston & James Wheeler were the best ever! I've bought lots of cars & it's always a horrific experience....not at Dick Hannah. They were helpful, polite, and real. Every step was transparent. That never happens...until now. I would recommend this dealership to anyone. I was more than taken care of and left with a fantastic car! More

Laid back attitude with 5 star service It's been almost 10 years since I purchased a car, and this experience was great. Forrest was willing to take the time to make sure I was happy with It's been almost 10 years since I purchased a car, and this experience was great. Forrest was willing to take the time to make sure I was happy with the selection that i had made. I did not feel rushed at all. He was more of a friend helping me out, than a salesman. Very professional, yet very relaxed. Overall, I could not have asked for a better experience. Thanks to Forrest, James & Natalie. More