Dick Hannah Dick Says Yes

Great. Rob was great to deal with. He wanted to know what I wanted out of a car and wasn't pushy trying to put me in something I didn't want. I found a gre Rob was great to deal with. He wanted to know what I wanted out of a car and wasn't pushy trying to put me in something I didn't want. I found a great car on the lot and it was very happy. The paper work took a while but nothing that couldn't be avoided. Over all it was great. And Rock did an awesome job working with the lender for me to get the payments I wanted. Over all great place to go. I wish there was a few more cars on the lot to choose from. But still plenty to choose from. More

Lance killed it! About a month ago I went in looking for a new car. Lance greeted me and immediately set to work on helping me find a car that would meet my needs. He About a month ago I went in looking for a new car. Lance greeted me and immediately set to work on helping me find a car that would meet my needs. He was very thorough in asking what all I needed my vehicle for and what the key elements I was searching for were. He was never pushy and didn't try to force me into any purchase. He politely made suggestions and offered bits of information about each car that was pertinent to my search. As I began to narrow it down he was very up front and honest with his opinion of the cars I was choosing between. There was never any pressure to make an immediate decision. Lance did everything I asked of him an more. Not only was he great from a sales perspective, but he was very personable. He was very communicative about his own life while also taking an interest in my own, it wasn't "just business", which gave the whole process a much more relaxed feel, like dealing with a friend. Ultimately, I ended up with a car I love and I was extremely pleased with my experience. I would definitely recommend Dick Says Yes and Lance to anyone looking for a car, you won't be disappointed. More

Forrest was fantastic! I ended up with quite a struggle in this past month, beginning with my (old) car breaking while I was driving and then ended up with 3 different cars I ended up with quite a struggle in this past month, beginning with my (old) car breaking while I was driving and then ended up with 3 different cars before I got the perfect car. I was amazed at how honest and friendly Forrest and his boss (James?) and Lawrence I believe. All 3 helped me beyond I had expected. However, I was disappointed with how I was treated when Forrest wasn't there. Emily wasn't friendly and was actually kind of condescending. Would I return? Only if I was garunteeed that I would work with Forrest, James or Lawrence. I can't say anything about anyone else, but I was not pleased with Emily whatsoever. More

Best dealer experience Definitely would recommend this dealership for anyone looking for a great used car. Purchased one of their budget vehicles 2008 Hyundai Elantra, Mike Definitely would recommend this dealership for anyone looking for a great used car. Purchased one of their budget vehicles 2008 Hyundai Elantra, Mike was very helpful and knowledgeable with this pursuit. More

DOUG KENAGA, enough said. Came in to see Doug a few weeks ago, ended up leaving with an amazing car and they were even nice enough to take my old car off my hands. We went for Came in to see Doug a few weeks ago, ended up leaving with an amazing car and they were even nice enough to take my old car off my hands. We went for a ride, looked at a jeep commander,( your never suppose to buy the first car you look at), well. To make a long story short. We drove it, went and got coffee and then bought it. Doug worked his behind off to get us this car and all of his hard work paid off. Thanks again Doug More

Well done, professional but very friendly. We stopped by Dick Says yes as one more car lot, while looking to trade in our 99 VW Passat that was costing us too much per mile - maintenance and re We stopped by Dick Says yes as one more car lot, while looking to trade in our 99 VW Passat that was costing us too much per mile - maintenance and repair fees. The next day we met Forrest Yocum. He called me and asked if we would look at a VW SW 2008. That was in our time frame. He brought it to Hazel Dell from Vancouver Mall. We took it out for a drive. It did meet our expectations and Forrest had answers to most of our questions. We did make a deal the next day. He had the VW detailed. The detail shop did not look under the rear seats and did not clean out the dog hair in the SW part of the vehicle. That took me time. We are very satisfied now with the vehicle. More

Ask for Doug Kenaga I love my new car, and Doug made the experience easy. He drove to Longview to get the car I wanted. He was kinda and funny. He was knowledgeable an I love my new car, and Doug made the experience easy. He drove to Longview to get the car I wanted. He was kinda and funny. He was knowledgeable and just a joy to work with. More

New Elantra!! Finding a car and being hosted around the auto-mall by Lance was a totally stress-free experience! He found the perfect Elantra for us! Finding a car and being hosted around the auto-mall by Lance was a totally stress-free experience! He found the perfect Elantra for us! More

exceeded my expectations Rob & Rock located the exact vehicle we wanted and was able to quickly complete documents to get me out to door. In all I spent less than one (1) full Rob & Rock located the exact vehicle we wanted and was able to quickly complete documents to get me out to door. In all I spent less than one (1) full hour in/at the dealership. Quick, Efficient and Professional; the reason I have returned time & time again! More

Rob Chartier is awesome I just bought my second vehicle from Rob Chartier at Dick Says Yes. I explained my wants and needs to Rob and he came up with the perfect vehicle. Wit I just bought my second vehicle from Rob Chartier at Dick Says Yes. I explained my wants and needs to Rob and he came up with the perfect vehicle. With the help of Lawrence he found fantastic financing for me at a rate that love. I am a loyal customer for life! Thanks! More