Dick Hannah Dick Says Yes

Robert was GREAT! he was polite, courteous and actually listened when we told him what we wanted but more importantly, he listened when we told him what we didn't want. He was never pushy or tried to sell listened when we told him what we wanted but more importantly, he listened when we told him what we didn't want. He was never pushy or tried to sell us something we couldnt afford. We were very pressed with how unstressful the whole experience was. Rachel was also a lot of fun to work with. She was on top of everything and had us in and out very quickly. I will highly recommend Dick Hannah to others and make sure they ask for Robert!! More

We received, fast and friendly service. We found the car online at the Vancouver store and she brought it up to longview for us to look at. She had a wonderful personality, great customer service. All aroun online at the Vancouver store and she brought it up to longview for us to look at. She had a wonderful personality, great customer service. All around good experience for us. We love the car we chose. More

Had been looking for a Dodge truck for a while. Found the one I liked and Nick was a very pleasant person to work with. When I need another car I will rember Nick. All the employees were friendly and offere one I liked and Nick was a very pleasant person to work with. When I need another car I will rember Nick. All the employees were friendly and offered us a drink and also let us bring our little dog in. More

I highly recomend Dick Says Yes and more specificly salesman Jake Adams. My wife and I went to the lot just to look at a vehicle and ended up going home with a great new Acura. The biggest reason we pu salesman Jake Adams. My wife and I went to the lot just to look at a vehicle and ended up going home with a great new Acura. The biggest reason we purchased a car that day was because of Jake. He was laid back, knowledgable, and very patient. Thanks again for the great vehicle Jake! More

I recently had the pleasure of purchasing a new vehicle at Dick Says Yes, and for the first time my car buying experience was GREAT!! I didn't go into the lot to buy a car at that moment, but after test dr at Dick Says Yes, and for the first time my car buying experience was GREAT!! I didn't go into the lot to buy a car at that moment, but after test driving and talking with the car salesmen I decided to go inside and crunch some numbers. I had the pleasure of purchasing my car from Jacob Adams, and if it hadn't been him, I doubt that I would be driving my new Acura!! He was very knowlegable, helpful, and not pushy at all. It was a pleasure working with and meeting him! Thanks Jacob!!! More

The best car buying experience I have ever had! I will buy my next car or truck from Robert Garrett and I will recommend to anyone looking to buy a car to go to Dick Says Yes!!! They are fabulous! This pu buy my next car or truck from Robert Garrett and I will recommend to anyone looking to buy a car to go to Dick Says Yes!!! They are fabulous! This purchase was a surprise graduation gift for our daughter. They made her dreams come true! We will be customers for life no doubt about it! More

They made this very easy and got me a car I could afford to make the monthly payments on without over extending me....they are a great place to shop. I will deff be back to get my next car from Robert. He w to make the monthly payments on without over extending me....they are a great place to shop. I will deff be back to get my next car from Robert. He was a great friendly sales person and made us feel welcome. More

The bottom line is the people at Dick Says Yes are the most human car salespeople I've ever dealt with. I drove off the lot with a great car, great customer service, and a fair price. However, the offer most human car salespeople I've ever dealt with. I drove off the lot with a great car, great customer service, and a fair price. However, the offer for "free tires for life" on their website is misleading (there is no fine print posted until you get into the showroom). Be sure you get the full details of their mandatory scheduled service at their network of dealerships to qualify for the tires before you weigh that into your decision to buy there. They said I'd lose the "tires for life" even if I changed my own oil!!! BUT the car I bought did have 4 brand new all weather tires (580 A B--good quality rating) installed. They replaced the rear brakes that needed to be done before it could be sold, but they also went ahead and replaced the front brakes that many other sellers would have left alone at 60% left. On the flip side, they didn't flush the transmission fluid even though one of their service techs re-checked and admitted he'd flush the fluid if it was his personal car, but might wait since it would cost so much. Hmmmmm. (They reported that they checked and replaced any necessary fluids) Be sure to ask for their internal service records and a CarFax--not an AutoCheck, this won't show service history! They provided both, but you have keep on them about it. They also had no problem with getting the manufacturer's dealership to inspect the car. They confirmed it was in great shape, besides the transmission fluid. Also got a better financing rate through Dick Says Yes' channels than I could through my credit union and the best private bank rates at the time. Again, their website advertised "3.99% APR" quickly changed to 4.25% when it came down to business because of the year/milage of the car even after they quoted the lower rate knowing what the car's year/milage was. No big deal on the monthly payments, but still wish they were more forthright with the criteria of their special offers. Even still, I feel good about giving Dick Says Yes my business and will look there first the next time I buy a used car. There's always surprises when you are buying a car, but I feel that this dealership was far and above any other that I've experienced and offered the best all around deal on the west coast. More

This was my first experience buying a car from a dealer, it was great. I would recommend This dealer for anyone like myself who has no credit history. I got a car I wanted and they worked with me to find th it was great. I would recommend This dealer for anyone like myself who has no credit history. I got a car I wanted and they worked with me to find the best deal they could find. They were very friendly and let me take my time to think about this big purchase I was about to make. I have tried to buy cars from dealerships before but ended up getting frustrated with the sales staff and just leaving. So in my opinion they are doing a great job. More

I loved Jake!! He was so friendly and so very helpful.We had a great time with him.Give that boy a promotion!! He deserves it! His dedication to his job and this company is unsurpassed by any other that I h had a great time with him.Give that boy a promotion!! He deserves it! His dedication to his job and this company is unsurpassed by any other that I have encountered before!I just want to thank Jake for doing all that he does. Thanks for everything!!! Thanks, Ryan L.Tidwell More