Dick Hannah Dick Says Yes

After being turned down at 2 other dealerships. I was a little frustrated with trying to buy from a dealership. So I stopped by Dick says Yes as a last resort. 3 times must be a charm because I was very pl little frustrated with trying to buy from a dealership. So I stopped by Dick says Yes as a last resort. 3 times must be a charm because I was very pleased with the customer service that Jake Adam's provided. He was very personable and answered all of my questions honestly. Rich who did my financing was also great! He explained everything so I could understand and answered all my questions honestly as well! I would recommend buying from Dick Say's Yes. More

My Review of Dick Hannah's Dick Says Yes: Okay, so I My Review of Dick Hannah's Dick Says Yes: Okay, so I thought that my car buying experience was wonderful and stress free...but apparently the stres My Review of Dick Hannah's Dick Says Yes: Okay, so I thought that my car buying experience was wonderful and stress free...but apparently the stress comes later. Jake and Rachel were fabulous - I 100% stand by that. I am however disappointed with my experience with Rueben and James. It is now January 1st, 2010 and I have not yet received the license plates for my car which I purchased on 12/9/09. My temporary trip permit expired yesterday, 12/31/09. I was told by Rueben that I had to get my DEQ paperwork right back to them the next day so that he could process all of my DMV paperwork to get my plates to me before the end of the month. I drove all the way out to Vancouver rushing to get my stuff into the dealership in time. After speaking with James just a few minutes ago, it seems that I SHOULD have been told that I would have to purchase a second trip permit because the DMV is now taking longer to process things. When I voiced concerns that my permit is now expired and I have to drive for almost a week before I can get to the DMV to purchase another permit and I could now get pulled over and given a ticket...James reassured me by telling me "that's extremely rare". Well, that makes me feel so much better about driving ILLEGALLY!!! I was so happy with my experience when I first purchased my car. I was recommending Dick Says Yes to EVERYONE! Now, I feel like they just don't know what they are doing and I now will be suggesting that people go elsewhere to purchase a car. I would love to do business with Jake and or Rachel again, but unfortunately it won't be possible if they are still at this dealership when the need arises. More

Started outlooking on line.Found the vechile I was interested in, filled out the email portion and then submitted. With in about half hour I was contacted by Rachel who then asked me a few questions g interested in, filled out the email portion and then submitted. With in about half hour I was contacted by Rachel who then asked me a few questions got me with a loan officer then Robert. With the holidays in place I wasn't able to get out as soon as I wanted however things worked out in the end. I arrived on Friday Dec.4 around 12:00 by 3:00 I was driving away in my dream vechile. I want to thank all of you and for your great hospitality, I will be back up to visit soon. Sincerley, Matt More

Purchased a 2007 Dodge Caliber and found the staff and help to be outstanding. No pressure. No tricks. Just good friendly service and assistance. The financing was a breeze and the environment of the help to be outstanding. No pressure. No tricks. Just good friendly service and assistance. The financing was a breeze and the environment of the lobby was like a comfortable coffee shop. We couldn't be happier! Special thanks to Robert Garrett for being such a great sales consultant. More

I looked for dealerships in a few Washington cities and also used a number of auto search websites - Dick Hannah in Vancouver regularly came up with good options in my price range. The service was efficien also used a number of auto search websites - Dick Hannah in Vancouver regularly came up with good options in my price range. The service was efficient and they have a wide range or cars to allow you to get a feeling for the market. I never left pressured to go for a specific make or model and the pricing was transparent. The sales floor has free internet for checking out Kelly Blue Book which reassures you on the sale price. I am now the happy owner of a VW Jetta; thank you Robert and team at Dick Says Yes! More

My recent experience with Dick Hannah was unquestionably the best time I've ever had buying a car. I applied online and was contacted within just a few hours by Rachel to get things rolling. Rachel was co the best time I've ever had buying a car. I applied online and was contacted within just a few hours by Rachel to get things rolling. Rachel was completely responsive to all my questions, even picking out a salesperson to work with me and having him contact me directly. My salesperson was Jake Adams. Not only was Jake friendly and informative, he actually made buying my car a FUN experience. Jake showed me several cars that were within the price range I was looking for and was completely no-pressure the entire time. When I fell in love with the last car I drove, we told the sales manager Reuben and were literally out the door with all paperwork signed in under an hour. I've never seen a dealership work so seamlessly and pay such attention to what their customers are looking for in a vehicle. Overall, working with Dick Hannah was great - but working with Jake was phenomenal. He was honest, straightforward and hilarious. I can honestly say that I trust Jake; how often can anyone say that about a used car salesman? I live in Beaverton but will gladly make the drive to Vancouver to work with Dick Hannah (and more specifically Jake) the next time I need a new vehicle. They have definitely made me a customer for life. More

My mom told me to go to Dick Says Yes to buy a car because everyone is super nice. I didn't want to go because I don't have bad credit. She said you don't have to have bad credit so I walked in and because everyone is super nice. I didn't want to go because I don't have bad credit. She said you don't have to have bad credit so I walked in and was approached right away but I hate that. So I told the guy I'll come to him when I need him. He left me alone! Can you believe that? So then I asked for his help. His name was Rock Sobeck and he was really nice. He had to leave at one point so then Edgar came to help me. Both guys were awesome and before I knew it, I was driving away! Thanks guys! Sorry it took so long to write this! I was busy riding around! More

I've had a few bad experiences with other local dealers that treated me as if I was a bankrupt debtor (despite the fact my current credit report shows 8 accounts all rated perfect). So I decided to call Di that treated me as if I was a bankrupt debtor (despite the fact my current credit report shows 8 accounts all rated perfect). So I decided to call Dick Hannah and they were great! I submitted my initial app online, and literally got a call back in 60 seconds from Rachel who was very courteous. I made an appointment for that same evening, went in, and my experience continued to get better. Although I wasn't able to secure the financing rate I wanted at that moment, I was still financed and treated like a person, not a number. I bought a pre-owned car that was in better condition than many of the "Certified" pre-owned cars I viewed at other dealers. It had low miles, was in great condition, and the price was pretty fair for what I got. As someone who works in a customer service and finance based business, I can say hands down that Dick Hannah is the place to go if you're tired of the "usual" car buying game. More

We had been jerked around by several car dealerships before we went to Dick Hannah. We had been told that we should give up on trying to get a car right now because of a credit score. We went to Dick Ha before we went to Dick Hannah. We had been told that we should give up on trying to get a car right now because of a credit score. We went to Dick Hannah and they did everything they could to get us a car. We worked with the same sales people everytime we came in, and they did what they could to be honest with us about options, and didnt waste our time. More

I shopped many places but kept coming back to Dick Says Yes. The pricing on the vehicle was most important to me as I did not want to be upside down too much. They offer a product that is worth the money!I Yes. The pricing on the vehicle was most important to me as I did not want to be upside down too much. They offer a product that is worth the money!I had trouble the next day but the service department took care of us. More