Dick Hannah Dick Says Yes

I've always been skeptical of going to auto dealers, but Lawrence and all the employees were so wonderful I will definitely return. they helped me feel welcomed and not pressured. the employees at dick says Lawrence and all the employees were so wonderful I will definitely return. they helped me feel welcomed and not pressured. the employees at dick says yes give car salesman a good name. More

this dealer ship was wonderful. mr. hames was very terrific. he made sure we got a car that or rather a van. the fiance team was also good. we are pleased with what we have . terrific. he made sure we got a car that or rather a van. the fiance team was also good. we are pleased with what we have . More

my overall time at the location was great Lawrence really made me feel like I was buying car from a friend not a salesman- he heard all the requirements I requested from my husbands list and was very persona made me feel like I was buying car from a friend not a salesman- he heard all the requirements I requested from my husbands list and was very personable and professional at the same time. I asked for the best for my money and I needed to keep it as low or close to my payments as possible- He was able to give me exactly what my husband and myself and Kelly Blue Book agreed our trade in was worth- they didn't hassle me or beat around the bush what they were worried about i was worried about and it was a great feeling knowing someone was going to bat for me and my family More

My story began 2 year ago. I contacted Dick Says Yes to find a used car. I talked with Jake over the phone several times, and he was always patient with me. Always he was friendly, optimistic, and encourag find a used car. I talked with Jake over the phone several times, and he was always patient with me. Always he was friendly, optimistic, and encouraging. Several life changes occurred which forced me to put off buying the car I sorely needed. But every now and again I would get a call from Jake saying that he hadn't forgotten about me, never putting on any pressure, and just making sure I knew he would be there when I was ready and then finally I was. I came into the dealership and was greeted by Jim, Jake was with another client at the time, and so Jim made sure weren't forgotten and took care of us until Jake arrived. I told him what I wanted, what I could afford, and he showed me a few options. He delivered the utmost respect, patience, and understanding. We found an option that worked for me, and we were off and running. Rachel and Robert helped with the financing, and these two were wonderfully funny people. My credit was not great, actually almost non existent, but they looked and found me a credit union which helps people in my situation, who just need a chance to build credit. I got a great interest rate, a fair monthly payment, and all of it without endless haggling over pricing. Friendly and attentive to detail, they set up my loan, and helped me figure out plates, fees, and financing. I was amazed at how efficient it all was, I felt like they knew my time was important. It means a lot to me that they made the entire experience smooth and even fun. It was the first time I had bought a car, and I was extremely nervous. I had gone looking at a few other dealerships (not Dick Hannah one's) and I was leveled at how underhanded some of them had seemed. Everything at Dick Says Yes was upfront and honest, as well as carefully crafted to make me, the customer, happy. This is an important milestone in my life, and thanks to Jake and the team at Dick Says Yes Vancouver, I got everything I was hoping for. Now I am driving a 2011 Chevy Aveo, and I couldn't be happier. More

James Mahin, thank you so much, we are over the moon with our used but new to us 2006 Chevrolet Trail Blazer! We didn’t have the best credit and didn’t really think we could do much; we are so happy that yo our used but new to us 2006 Chevrolet Trail Blazer! We didn’t have the best credit and didn’t really think we could do much; we are so happy that you blew our expectations out of the water. We are in awe we never thought we could purchase such a great SUV. We love Dick Hannah and James see you next time for our next purchase! More

He was good to deal with second car we've bought through you guys. We'll be back to deal Lance in the future because he's there. you guys. We'll be back to deal Lance in the future because he's there. More

I was extremely stressed out and apprehensive going in to the lot because I have had a bad experience with a previous dealership and was having car trouble. Lance and Rock put me at ease, treated me like an the lot because I have had a bad experience with a previous dealership and was having car trouble. Lance and Rock put me at ease, treated me like an old friend, were exceptionally patient and helpful and got me in to a car that I am absolutely in love with. My follow up experiences with the team have also been great. I am extremely impressed with the dealership, staff, service department and my overall experience. Thank you guys! More

David was extremly friendly. The purchase of our vehicle was one of the easiest I have ever done, he was very understanding polite and very helpful. was one of the easiest I have ever done, he was very understanding polite and very helpful. More

Jim Mahin made our visit to the dealership a pleasent experience. We left with the car we wanted and he made that possible. We will be back when we are ready to purchase another car. experience. We left with the car we wanted and he made that possible. We will be back when we are ready to purchase another car. More

Our experience was a good one, we found the exact car we were looking for in our price range. Overall it was a good experience. were looking for in our price range. Overall it was a good experience. More