Dick Hannah Dick Says Yes

Awesome experience! Jodi was awesome. Next car purchase I will be working with Jodi and Dick says yes! They we friendly and accommodating. Everything was out in the open and brought the truck to a closer loc will be working with Jodi and Dick says yes! They we friendly and accommodating. Everything was out in the open and brought the truck to a closer location. More

I purchased my car in September of 2013 and it was the best experience I've ever had at a dealership. Douglas treated me with respect and was so very helpful the entire time. He showed me cars that he tho best experience I've ever had at a dealership. Douglas treated me with respect and was so very helpful the entire time. He showed me cars that he thought I would be interested in and just let me decide on what was right for me. I came in with spotty credit and he never once looked down on me. Instead, he gave me pointers on raising my credit and attaining a lower APR in the future. I chose a Nissan Altima and he and Roc said if that's the car I wanted, they would make it work. And they did! I was literally in and out within 3 hours! They even found a lender that offered a lower APR and cheaper payment and worked with me 110% on meeting the requirements for the lender. I have been telling anyone that will listen to go to this dealership when you're in the market for a new vehicle and have had previous credit challenges. Lance was very persistent and friendly over the phone, and once I decided to purchase, I worked with Douglas. Lance even called to check in on me after I purchased it, even though it wasn't his sale. I felt bad that Lance had the day off when I went it, but he and Douglas ended up sharing the sale. These guys are honest and work together...so rare to find these days. I have also received 3 e-mails from Douglas just to check up and make sure things are still going smoothly. Great customer service! Thanks again guys...you're the best! Val More

In my lifetime I have purchased at least 17 vehicles and that's with 17 different salesperson or staff. My experienced with purchasing a vehicle with Dick Hannah Says Yes was the best buying vehicle I've e that's with 17 different salesperson or staff. My experienced with purchasing a vehicle with Dick Hannah Says Yes was the best buying vehicle I've ever experienced. I would thank you Danielle Gwiazda for the initial contact she made with me when I was inquiring about purchasing a vehicle. She was very professional and she provided an exceptional service till I left the dealership with my new vehicle. Mr. Chris Jarvis was able to get my car loan approved with a Credit Union. It's because of Mr. Jarvis extra effort and dedication to customer satisfaction, I was able to acquire a loan with Columbia Credit Union. Thank you to all staff of Dick Hanna Says Yes, who made this possible for me to buy a vehicle. You guys are the best in the business! Believe in Nice! I got a nice Mitsubishi Outlander! JPQ More

THIS WAS MY FIRST CAR BUYING EXPERIANCE AND IT COULDN'T HAVE GONE BETTER. I REALLY APPRECIATE THE ATTENTION TO DETAIL, FRIENDLYNESS, AND FEELING THAT MY BEST INTEREST WERE THE MOST IMPORTANT. I COULDN'T HAVE GONE BETTER. I REALLY APPRECIATE THE ATTENTION TO DETAIL, FRIENDLYNESS, AND FEELING THAT MY BEST INTEREST WERE THE MOST IMPORTANT. I WILL BE BACK! More

Jodi was very helpful and made my experience less stressful.She was very pleasant and knowledgeable. She explained the process of buying a car with much patience. stressful.She was very pleasant and knowledgeable. She explained the process of buying a car with much patience. More

I would HIGHLY recommend Tom Mills at Dick Says Yes in Vancouver to anyone looking for a pain free used car buying experience. Going into the day of used car shopping, I was dreading the type of salespeop Vancouver to anyone looking for a pain free used car buying experience. Going into the day of used car shopping, I was dreading the type of salespeople we would have to deal with but I was worried for no reason. Tom is a no pressure, super friendly salesman. He drove us to the lots where the cars we wanted to look at were and he was even friendly and interacted with our young children. Once we found the car we wanted the financing process was fairly easy and painless also. So, if you're looking for a friendly guy to help you find a car without pressure and hassle, ask for Tom Mills at Dick Says Yes in Vancouver!! More

My experience with Dick Hannah was wonderful Tom Mills was gracious and KIND to our financial situation on both purchases, will work with him again! was gracious and KIND to our financial situation on both purchases, will work with him again! More

Jodi helped get us pre-approved before we drove to Vancouver. We found vehicles we liked on line and the were ready to test drive when we got there. We bought two vehicles on the same day. The process Vancouver. We found vehicles we liked on line and the were ready to test drive when we got there. We bought two vehicles on the same day. The process was easy. Very happy with Jodi and Rock. Thanks! More

Jodi very was very easy to work with and catered to all my auto needs, low pressure sales woman, i didn't feel obligated to buy anything. I wish more car sales men and woman alike acted and approached cust my auto needs, low pressure sales woman, i didn't feel obligated to buy anything. I wish more car sales men and woman alike acted and approached customers this way. I will have no problem recommending my friends and family to this lot. Happy hunting! More

Overall great experience! Very helpful, considerate, wiling to work with my poor credit, good sense of humor. I plan on using them again and recommending anyone I know to go get a car with them. wiling to work with my poor credit, good sense of humor. I plan on using them again and recommending anyone I know to go get a car with them. More