Dick Hannah Chrysler Dodge Ram
Vancouver, WA
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I just purchased a 2020 Ram 1500. I initially came in to just view the inventory. Dave found me in the lot and after asking me some questions we narrowed my options. Dave found my truck @ a neighboring deal just view the inventory. Dave found me in the lot and after asking me some questions we narrowed my options. Dave found my truck @ a neighboring dealership. After an initial hiccup with a mechanical issue, in which Dave kept me informed of the progress. The repair was even completed prior to the estimate. Thanks Dave F. for the constant updates. It was a pleasure working with you from start to finish. Hope to work with you in the future. More
June 1st Bought a new 2020 Jeep Sahara Altitude from Curtis Sprague. Outstanding Customer Service! Sept 25th bought a new 2020 Jeep Rubicon from Curtis Sprague. Outstanding Customer Service Again!! Curtis Sprague. Outstanding Customer Service! Sept 25th bought a new 2020 Jeep Rubicon from Curtis Sprague. Outstanding Customer Service Again!! We love our Jeeps! More
Bought a 2020 dodge rebel from David Frischmen and was a great experience. We love our truck. Highly recommend him. Would purchase again. Showed us everything we wanted and really took his time. great experience. We love our truck. Highly recommend him. Would purchase again. Showed us everything we wanted and really took his time. More
got a new wrangler from chandler and I'm super happy with how easy my experience was. We were in and out in about 75 mins. I got the car I wanted for the price I wanted quickly without all the bull you norma how easy my experience was. We were in and out in about 75 mins. I got the car I wanted for the price I wanted quickly without all the bull you normally expect at a dealer. More
Went in to look for an inexpensive preowned car so I wouldn't put miles on my lease. Worked with a tall hispanic guy (never bothered to introduce himself), who when I told him what I was looking for com wouldn't put miles on my lease. Worked with a tall hispanic guy (never bothered to introduce himself), who when I told him what I was looking for completely changed his attitude toward me and my wife. He brought us inside to stare at his computer screen at cars located in a different state. If I wanted to look at a computer i wouldn't be at a car lot during a pandemic. I found a car I liked well enough and he insisted I fill out paperwork before driving a vehicle. Long story short he said he'd grab keys and never came back. We walked back down to the honda store and bought the car there instead (hence 2 stars instead of 1 because the young salesman at Honda was amazing.) I've bought cars from Dick Hannah jeep before and have had great experiences. It's a shame that this left a sour taste in my mouth. Shoutout to Dodge service, you guys rock. More
Scott is the worst! Second time I have dealt with him in the service department. Always takes FOREVER I mean hours. First time was to change an out HID headlight in my brand new car. Second time was to get the service department. Always takes FOREVER I mean hours. First time was to change an out HID headlight in my brand new car. Second time was to get a screw out of a tire and have it fixed. This time he decided on his own to have the recalls repaired though we didn’t have time for this to be done today! Find another service advisor that actually communicates properly. More
Mikella was great! Excellent customer service, the sales manager Chris was also fantastic! After being completely jacked around by another dealership for 8 days, they got me financed and on the road in a ma manager Chris was also fantastic! After being completely jacked around by another dealership for 8 days, they got me financed and on the road in a matter of hours. Highly recommended. I’ll only be using them going forward. More
would never go back i purchased a 2018 ram 3500 with 78000 miles. when i bought the pickup i asked if it had been serviced and i was told yes. after 2000 miles the check i purchased a 2018 ram 3500 with 78000 miles. when i bought the pickup i asked if it had been serviced and i was told yes. after 2000 miles the check engine light came on so i took it back to dealer because it was under there 3 month 3000 mile warranty. the changed the fuel filters and said it was my fault and charged me 355 dollars. More
Joe “RAM”eriz is the Ram man! He is great to work with and not a pushy jerk like a lot of sales people can be. He really worked with us to make sure we were happy. Thank you Joe! and not a pushy jerk like a lot of sales people can be. He really worked with us to make sure we were happy. Thank you Joe! More
Joe Ramirez was fantastic! We were having a hard time finding the truck that we wanted with the deal we were after. Joe was able to make it all come together and went out of his way to ensure we received finding the truck that we wanted with the deal we were after. Joe was able to make it all come together and went out of his way to ensure we received the extras that we hoped for. We will be back. More