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Dick Hannah Chrysler Dodge Ram

Vancouver, WA

3.0
665 Reviews

3517 NE Auto Mall Dr

Vancouver, WA

98662

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Showing 665 reviews

April 26, 2021

Stopped in just to see what was available and was greeted by Roxanne. She made it feel more like a friend was helping you out, than having a salesperson trying to make a sale. She was knowledgeable personabl More

by Mattsquatch1967
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Lackey,Roxanne Parisien
Apr 27, 2021 -

Dick Hannah Chrysler Dodge Ram responded

Hi, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 23, 2021

5 Stars for both Abigail and Arman. I found both to be very personable and friendly. Car buying ends up being a long process regardless but Abigail did a great job keeping me engaged while waiting for the More

by AG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail Barton, Arman Shahidzadeh
Apr 24, 2021 -

Dick Hannah Chrysler Dodge Ram responded

Hi, we're happy you found our staff to be so supportive during your experience here at Dick Hannah Chrysler Jeep Dodge. Please let us know if there is anything else we can do for you; we are more than happy to help!

April 12, 2021

My husband and I had the best experience we've ever had at a dealership! Roxanne was amazing right from the start. She took the time to ask the right questions, got to know us a bit and are needs/wants fi More

by camasalyse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roxanne Parisien
Apr 13, 2021 -

Dick Hannah Chrysler Dodge Ram responded

Hi, we are very happy to have provided you with such a positive experience. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day.

Apr 13, 2021 -

Dick Hannah Chrysler Dodge Ram responded

Hi, we are very happy to have provided you with such a positive experience. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day.

April 07, 2021

Very friendly staff. Explained everything neatly and clearly. Spent plenty of their time on us answering our questions. Roxanne also speaks French so it made very easy for us with my beginner English t More

by Elena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roxanne Parisien
Apr 07, 2021 -

Dick Hannah Chrysler Dodge Ram responded

Hi Elena, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Apr 07, 2021 -

Dick Hannah Chrysler Dodge Ram responded

Hi Elena, we are very happy to have provided you with such a positive experience. If you have any further questions, please give us a call. We're always happy to help. Take care!

March 27, 2021

Had the worse experience there. Had a 9 am appt. to check out my dodge cause I had a lifetime power trans. Warranty, it was suppossed to only take 1 1/2 hour, 4 1/2 hours later they still haven’t checked my More

by tochanges1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shawn
Apr 20, 2021 -

Dick Hannah Chrysler Dodge Ram responded

We're disappointed to hear of the negative experience you had at our location. Your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please give us a call so we can discuss your experience further. We look forward to hearing from you. Thanks, Ken Dent Parts and Service Director Dick Hannah Chrysler Jeep Dodge 360-397-4627

February 24, 2021

I worked with David Frischman. Purchased a new 2021 ram 2500. David was a real nice guy, didn’t try to pressure me into 1 truck or the other. Second truck I have purchased from this lot in less than a year More

by Patschiller152
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Frischman
Mar 19, 2021 -

Dick Hannah Chrysler Dodge Ram responded

Hi Pat, We are very happy to have provided you with such a positive experience! We sincerely thank you for the positive review, and look forward to seeing you again soon!

February 24, 2021

Just to let you know and recommend this dealer, it is my second truck that I finance here and they work hard to get you the car you want and that meets your needs. I know that everyone works very hard to f More

by Rene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronald
Mar 19, 2021 -

Dick Hannah Chrysler Dodge Ram responded

Hi Rene, Thank you so much for your positive comments about Dick Hannah Dodge! We do hope we can be of assistance in the future. Take care!

January 31, 2021

My husband and I worked with Joe to get into a new Jeep Cherokee. Joe was a pleasure to work with and completely put us at ease. He was kind, knowledgeable and made certain we we’re cared for. I especially More

by Nicole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Lackey
Mar 10, 2021 -

Dick Hannah Chrysler Dodge Ram responded

Nicole, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Dick Hannah Dodge. Please don't hesitate to reach out to us if there's anything more we can do!

December 04, 2020

We recently purchased a new Ram 2500. We worked with David Frischman, and he was great to deal with. Everything went smooth, and we are very happy with our purchase. We would recommend asking for Davi More

by Jared
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Frischman
Dec 07, 2020 -

Dick Hannah Chrysler Dodge Ram responded

Hi Jared, thank you for your kind review; we are happy to pass along your comments to David here at Dick Hannah Dodge! Thanks for the recommendation, and have an amazing day!

December 02, 2020

Dick Hannah is a horrible place!! They like to sell lemons. I tried them 15 yes ago and again this year. Never again! NEVER! Be careful More

by BeHonest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gabriel Cox
Mar 09, 2021 -

Dick Hannah Chrysler Dodge Ram responded

we regret to hear that you had a negative experience with us. We appreciate you bringing this experience to our attention. If you would like to discuss this further we would be happy to please give me a call directly. Thanks, Kamal Chaer General Sales Manager Dick Hannah Chrysler Jeep Dodge 360-816-7471

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