Dick Hannah Chrysler Dodge Ram

I get my oil/filter changed here regularly. They do a good job and are always willing to discuss the service and make suggestions of other services the vehicle may need. Although they make these suggesti good job and are always willing to discuss the service and make suggestions of other services the vehicle may need. Although they make these suggestions, they never pressure you into spending more if you are not interested. : ) More

Awesome custpmer service. I worked with Mark and his team and from start to finish this team was in it to service my needs and make sure I was a satified customer!! They were able to fix the problem with my and from start to finish this team was in it to service my needs and make sure I was a satified customer!! They were able to fix the problem with my car and have the work complete before the promise time!! I'm very happy with my service. More

I went in to have the tread wear measured. Th efront tires Were getting close to needing replacement. They were checked and there was still some wear left. Since it was close to the 3000 mile oil change tires Were getting close to needing replacement. They were checked and there was still some wear left. Since it was close to the 3000 mile oil change they set me up with an appointment the next day. They also rotated the tired to put the best tread on the front. All was handled promptly. Miles till next service was updated which is the first time that has happened for quite some time. Jim Oviatt More

First i would like to say that i bought my first jeep last august. My rep was Jose and an he was very polite and knowlegeable. Every question i asked he answered or went out of his way to get me the answ last august. My rep was Jose and an he was very polite and knowlegeable. Every question i asked he answered or went out of his way to get me the answers i needed. I purchased a 2007 jeep wrangler unlimited Sahara addition. ITS AWESOME!!!!! It was my dream vehicle. Then there was Mark on the Green team, he was also very polite and took care of my special jeep. He was very clear and amazing when dealing with my jeep. Any question i had asked he got me the answers fast and spoke very clear. I recently had to go in to get my jeep serviced and he was very amazing and helped me with getting a loaner vehicle while they were servicing mine. I was emailed my appointments and emailed and called when my jeep was ready. It took a day to do the work on my jeep but it didn't feel that long because the service was fast and wonderful. I have always been treated with amazing customer service there, and as a proud owner of a Jeep i will never buy another vehicle except for another JEEP!!!! The only thing i had a small issue was the price, wish everything was free... hahaha that will never happen, but their deals were great and fair. Thanks, Peter Davis More

Ive never wanted to go to a dealership before because I was always told dealerships are way too expensive and they don't treat people well. because of Stacy in the Service department i'm glad that i went t was always told dealerships are way too expensive and they don't treat people well. because of Stacy in the Service department i'm glad that i went to Dick Hannah to buy my Van. she always takes care of me, is very friendly, remembers my kids and family and does not treat me any different because i'm a low income single mother. she never pushes me to get more work on the van than i am willing to have done and always does exactly what i ask without being pushy about extra things. she knows what i like and anticipates the way i expect my service to be and follows through to tailor my service to my needs not a cookiecutter version of service i get other places More

Jayme took the time to write up my needs on the car. Jayme took the time to write up my needs on the car. Especially like him calling twice, and bringing my up to date on what had to be done on the ca Jayme took the time to write up my needs on the car. Especially like him calling twice, and bringing my up to date on what had to be done on the car. Never had a dealer call me when the car was completed as he did. Liked the way the service department handles paying for the auto. This gave Jayme time to explane what had been done and answer my questions while he was running the credit card for paying the bill. Hannah will continue to get both my wife's and my car for servicing. Thanks again and it is running 150% better then when I took it in. Dennis More

Jayme was great to work with, he listened to the problems I had with the car and dealt with them promptly. He also called to let me know what other issues with the car, should be looked at. I had a great e I had with the car and dealt with them promptly. He also called to let me know what other issues with the car, should be looked at. I had a great experience at Dick Hanna Chrysler/Jeep and recommend them as a service agent. More

On Saturday, the 14th of November, I and a friend of mine were on our way to Union Washington from Albany, Oregon. Upon exiting the freeway just north of Vancouver, at the Gee Creek rest area, the water pum were on our way to Union Washington from Albany, Oregon. Upon exiting the freeway just north of Vancouver, at the Gee Creek rest area, the water pump on my 2003,350 Dodge Ram diesal, went out. My truck was towed to Dick Hannah's on Auto Mall Drive. I had called my wife, in Albany, Oregon, to come pick us up, expecting to have to leave the truck over the weekend, and pick it up on Monday or Tuesday. Because of the delay of the tow truck, my wife was waiting at the dealership when we arrived with the tow truck. From the moment I approached Mark Peterson, in the service department, I knew that I was going to receive good Service, just from the way he greeted me. Boy was I wrong!!! I RECEIVED OUTSTANDING SERVICE FROM THEM!!!! Mark's personal attention, and concern was beyond belief. He had a lot of the paperwork started, from information my wife had given him prior to our arrival, and gave me an estimate that if the price went over, he would call me, and if not, they would just fix it. He then told me that if I wanted to wait around for a while, he would be able to let me know. (This was at 3:30 in the afternoon on SATURDAY) I, my wife and my friend went to a local restraunt and got a bite to eat, and returned to the dealership about an hour later. Upon our return, my truck was sitting in front of the dealership, (not were we had dropped it off) and my thoughts turned to the bad case senario. I entered the service department, and when Mark saw me, he greated me with "Patrick, hi, it's all done and," at this point, I interupted him with an astonished statement of "it's finished?" and he smiled and said, "yes, and the good news is that it was covered under the power train warranty, so your deductable is only $100.00." THIS, BOYS AND GIRLS IS HONESTY BEYOND REPROACH!!!!. I would not have even thought the water pump would be covered under any warranty had they not told me. Anyway, long story short, MY TRUCK WAS FIXED IN LESS THAN AN HOUR AFTER ARRIVAL AT DICK HANNAH'S. This is serveice above and beyond. Thanks Mark for making it a win, win, experience you get A++++++'s. Would I recommend Dick Hannah's to my friends? Without reservation!!!! In fact, my wife and I will be looking for a replacement for her car come January. And, mileage be darned, we will start our search at Dick Hannah's in Vancouver. I truly believe this is a auto dealership that I can trust, and that I will be made to feel like I am their only customer. That's is Grade A American Service. To Dick Hannah's I give a A++++++++ and more rating. 1SG Patrick J. Quinn U.S. Army, Retired More

Very helpful, they try hard to take care of their customers needs. Brad is great and has good communication, keeps you updated and explains the repair process well. If the service dept cant get the p customers needs. Brad is great and has good communication, keeps you updated and explains the repair process well. If the service dept cant get the problem fixed in reasonable amount of time,they will set up a rental or shuttle you home. More

I brought my truck in for service for a 9:15 appointment, but arrived 20 minutes early. Even though I was early, they took my truck in and I got it back at 10:15. Only a little over an hour when it was prom but arrived 20 minutes early. Even though I was early, they took my truck in and I got it back at 10:15. Only a little over an hour when it was promised to me by 12:15. I was very excited! Fast, quality service! More