Dick Hannah Chrysler Dodge Ram
Vancouver, WA
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The operator was friendly when I called to set up an appointment. He took the information efficiently & confirmed appt. time by sending email. When I got there, Brad was right there to assist and also m appointment. He took the information efficiently & confirmed appt. time by sending email. When I got there, Brad was right there to assist and also made sure we had a rental vehicle to use. The mechanic assessed problem and Brad called back later to explain what the problem was and promised a 9 am completion which they easily met. More
I was very satified with the service I received at this dealership. They were very helpful and explained all aspects of the service that was required for the my vehicle. They offered a better quality of se dealership. They were very helpful and explained all aspects of the service that was required for the my vehicle. They offered a better quality of service that I perferred. The work done on my car was fast and very efficient. More
Yes , this is a perfect dealership to get the best service for your vehicle . Iam happy because the auto associates help me by knowing the problem i faced . They did a good job on my vehicle on normal service for your vehicle . Iam happy because the auto associates help me by knowing the problem i faced . They did a good job on my vehicle on normal service and advicing me for future problems . My vehicle was 2005 montenna mini van , they gave a car wash card and rewards point . Another good thing about this service is the associate calls and see if i face and problems after service or couples of days . Amitabh Anuj kumar More
I took the vehicle in for oil change and warranty work and was asked to pick up car between 5 and 5:30, I explained I needed to pick up betwren 4 and 4:30 as I had another appointment. I was called by 1 and was asked to pick up car between 5 and 5:30, I explained I needed to pick up betwren 4 and 4:30 as I had another appointment. I was called by 11:00 AM and was told vehicle completed. Service was great. I still have a blinking light that they couldn't get to blink for them but of course it did this am. but overall I was very impressed. Jan Johnson More
I purchased my 2004 PT Cruiser from Dick Hannah August, 2003 as a new vehicle. I have maintained all warranty checks/services & have always been extremely happy w/the over-all experience, and w/your court 2003 as a new vehicle. I have maintained all warranty checks/services & have always been extremely happy w/the over-all experience, and w/your courteous staff. Thanks for a great job! Sally Wallace More
I maintain my cars quality by getting it serviced at Dick Hannah regularly. I purchased my Chrysler 300 fro mthe new and they keep it running like new. They maintain a schedule for me so I know when to bri Hannah regularly. I purchased my Chrysler 300 fro mthe new and they keep it running like new. They maintain a schedule for me so I know when to bring my car in to keep it like new. I just love the free car washes and tires for life program. I was given new rires not too long ago because one of the aatendants noticed one of my tires had a bubble in it. After inspecting my other tires it was determined by him that I needed al new tires. This made me feel safe and let's me know Dick Hannah is the dealership to deal with because I drive to the beach at least 3 week-ends a month. Try them, you'll like them because they are the very best. Jamie McCoy More
Great service, clean shop, didn't find my real problem the first time, but didn't charge me for re-evaluating the situation either. Dealerships always seem to be a bit higher in price than the independen the first time, but didn't charge me for re-evaluating the situation either. Dealerships always seem to be a bit higher in price than the independent shops, but I get great piece of mind knowing these guys are trained for my car and have parts in stock for a fast turn-around. I'd rather pay a bit more for that. I will continue to take my car into Hanna for service and repairs. Mark is SUPER! More
Just bought a brand new Town and Country Limited Van and we could not be happier with the Sales Department. Service Department has been awesome to work with and well as obtaining parts from the Parts Depart we could not be happier with the Sales Department. Service Department has been awesome to work with and well as obtaining parts from the Parts Department. We have had absolutely no problems with getting support when needed. Great place to buy and service a vehicle. Thanks Bill and Toni..... More
I took my car in for warranty work. they were able to perform the warranty work but my question regarding the key not opening the door was not fixed but was diagnosed something different then they though perform the warranty work but my question regarding the key not opening the door was not fixed but was diagnosed something different then they thought and parts were ordered. they preformed several recalls that I knew nothing about, I was explained in detail about the recalls, the problems and what could and would be done. I was told they woul call me within a week to finish the warranty work. Good attitude and friendly...The only negative I found was having to wait an hour for a courtesy car to take me home...However, when he did get there he was very friendly and nice. thank you Jan johnson More
The appointment was properly scheduled and accomplished. The work requested was completed on time and I have no complaints about quality. My Expectations weremet and then some. The car was returned in cle The work requested was completed on time and I have no complaints about quality. My Expectations weremet and then some. The car was returned in clean condition. Stacy has always been very professional, efficient as well as being very personal and friendly. I feel that I get good value for the price and will continue to bring my vehicle here for service. More