Dick Hannah Chrysler Dodge Ram
Vancouver, WA
Filter Reviews by Keyword
By Type
Showing 665 reviews
I brought my 2000 Jeep Cherokee in for a 'coolent low' alert, and a grinding noise in the front gears when turning. The grinding was resolved, however the coolent low problem was not. After leaving my c alert, and a grinding noise in the front gears when turning. The grinding was resolved, however the coolent low problem was not. After leaving my car there the entire day, The dealer said it may be due to Jiffy Lube doing service on my vehicle. He left me notes to tell them what was wrong. I went to Jiffy Lube, and they did nothing for me. So, after paying almost $300 for labor, I am a bit annoyed that I need to bring my Jeep in once more to have the coolent low issue looked at again. I don't have the time to have my vehicle tied up. My vehicle is still leaking fluid and the coolent low alert is still coming on. I expecteded to have this issue resolved the first time. More
Mark Peterson (service department) is great to work with. He does everything he can to make sure that I am taken care of. He follows up with a phone call which is appreciated. I love that the do not try t He does everything he can to make sure that I am taken care of. He follows up with a phone call which is appreciated. I love that the do not try to sell me something I don't need and has made me feel important to their buisness. More
Mark is very easy to deal with, receptive and quick to schedule maintenance. Asks and suggests needed services but isn't pushy. The work was done as promised, vehicle ready to go when we got there, and schedule maintenance. Asks and suggests needed services but isn't pushy. The work was done as promised, vehicle ready to go when we got there, and everything is running well. This is our third experience here, the frist two were warranty work, and we're quite pleased. More
We have boughten several cars from Dick Hannah, and the service has always been outstanding. We recently had our Jeep serviced at Dick Hannah and they always go the extra mile to help us. They fit us in service has always been outstanding. We recently had our Jeep serviced at Dick Hannah and they always go the extra mile to help us. They fit us in that same day we call to make an appointment. We always know that we will be taken good care of at Dick Hannah. More
I waited for a good sale and found a great sale at Dick Hannah Chrysler Jeep. The vehicle I wanted to purchase had been sold but Dick Hannah honored their sale price and found me the vehicle I wanted. My Hannah Chrysler Jeep. The vehicle I wanted to purchase had been sold but Dick Hannah honored their sale price and found me the vehicle I wanted. My thanks to Tim Rock and Bill Farra. Yes!!!!! More
I bought my car from Dick Hannah 2 years ago, and I have taken it in constantly for regular maintenance. The salesman that I had worked with was amazingly helpful, and helped me to find the perfect car with taken it in constantly for regular maintenance. The salesman that I had worked with was amazingly helpful, and helped me to find the perfect car within my budget. Every time I go in for service, the work is done in about hlf the time I was originally told it would take. I reccomend them every time I get the chance! More
On 4/25/2010 I called for an appointment to have a recall issue taken care of on my 2007 Dodge Ram 2500. The scheduling staff was very helpful and was able to get me an appointment on 4/26 that fit my needs. issue taken care of on my 2007 Dodge Ram 2500. The scheduling staff was very helpful and was able to get me an appointment on 4/26 that fit my needs. The work was completed in the time frame that was promised. While the truck was there they also made some other computer adjustments that weren't scheduled. I thought that was nice on their part so I wouldn't have to make another appointment and come back!!! I had a very satisfying experience and would recommend Dick Hannah to friends. Thanks, Dale Schutt More
Upon arriving for service I was ushered right in to the garage and helped immediately. Everyone was very courteous and helpful. My car was thoroughly checked, even things that I had not thought about hav garage and helped immediately. Everyone was very courteous and helpful. My car was thoroughly checked, even things that I had not thought about having checked, such as hinges and air pressure in the tires. The lounge is very comfortable and perfect for reading a book or magazine. Every one who works there has a smile and kind word for you. Thank you for creating such a great team and making my experience pleasant. More
I did not have an appointment and was put in line and got in very fast. I had to have my key replaced and it was GREAT, and the reprogramming of my new key did not interfere with the other key I had at hom in very fast. I had to have my key replaced and it was GREAT, and the reprogramming of my new key did not interfere with the other key I had at home. I am from out of town, Port Orchard, and will when visiting relatives, have my car serviced there. More
Everything was great. WiFi/Deli Had to wait when I was Everything was great. WiFi/Deli Had to wait when I was on time to check in my car. I was promised an out time of 8:15. When is was past 8:15 I had Everything was great. WiFi/Deli Had to wait when I was on time to check in my car. I was promised an out time of 8:15. When is was past 8:15 I had to go look for Staci. The Jeep was ready but Staci was not. I planed my Dad Doctor appointment around the 8:15 time. Very happy with everything but Staci. This is the second time I have had this problem. More