Dick Hannah Chrysler Dodge Ram

I took my wife's minivan in for service - to fix a door lock. The man that helped me, Jamie, was friendly, couteous, and answered all my questions adequately. They did a thorough inspection of the miniva lock. The man that helped me, Jamie, was friendly, couteous, and answered all my questions adequately. They did a thorough inspection of the minivan, and found even more things that needed to be replaced. He knowledgably explained what was being fixed and called me to let me know what was going on as it happened. He provided some of the very best customer service I have EVER had. And the minivan runs better than it has in months. I will certainly be returning to Dick Hannah Dodge to service my Dodge cars in the future! More

The only suggestion I can make is that the cashier should have your paper work so you don't have to go to the service bay and then back tot the cashier,or they could bring the paperwork out to the service de have your paper work so you don't have to go to the service bay and then back tot the cashier,or they could bring the paperwork out to the service desk. Otherwise they kept me informed and quickly had the car done. More

Love my new Jeep. The dealership did a great job and had the jeep all clean & ready to go! Mick is very friendly and helpful. I just visited for my first maintenance and the service department was great. Th the jeep all clean & ready to go! Mick is very friendly and helpful. I just visited for my first maintenance and the service department was great. They have a large inventory & did a really good job. More

I had a belt start to snap and made an appointment for the following week on a Wednesday. Saturday night my belt half snapped, making it not safe to drive. I called Dick Hannah and left a message saying the following week on a Wednesday. Saturday night my belt half snapped, making it not safe to drive. I called Dick Hannah and left a message saying it was imperative I get my car in monday because I am a single mom and go to school and can't be without a car. They had it all day monday when it was only suppose to be a 2 hour job. The mechanic, Brian Schmidt, worked on my car and put the part on and it still was making a horrible noise. So he looked more into what was going on and found the issue. He got a different belt and by passed the problem and it worked out for me to get my car by 6 pm. My car now runs even better than it did when we bought it. I am very pleased with the service. In the future, if I need to get work done, I won't hesitate to go back. Thank you Dick Hannah Jeep Chrysler Dodge More

I was able to get an appointment and bring my truck in to be serviced the same day I called. Very easy and convienient. The service deptartment did the work I requested in a timely manner while I waited. be serviced the same day I called. Very easy and convienient. The service deptartment did the work I requested in a timely manner while I waited. I like how they always leave my vehichel clean and in better shape than when it came in. More

I bought this used car in 2005 it is 1 year old and have it serviced every 3,000 miles at Dick Hannah. They do a very good job.They check every thing on the list and even caught my plate light being out. Ma it serviced every 3,000 miles at Dick Hannah. They do a very good job.They check every thing on the list and even caught my plate light being out. Mark Peterson in service also tells me things to be watching for in the future i like the service department always treated with respect. More

I first brought my truck in for a recall and the service department did such a good job that I decided to bring in my Charger for service too. Brad (in service) was great and explained everything to me. I w department did such a good job that I decided to bring in my Charger for service too. Brad (in service) was great and explained everything to me. I will definitely use their service department again. More

My experience was nice. The one thing I would suggest is that coupons are sent out to customers. When I leased the Jeep, I was bombarded by them - now that I bought the Jeep I have never received any coup that coupons are sent out to customers. When I leased the Jeep, I was bombarded by them - now that I bought the Jeep I have never received any coupons. When I leased the Jeep I had the cost of the old changes and service built into the price so I could never use them - and now I get zero. That is my only complaint. More

Great customer service - my vehicle was finished at the time they told me and I didn't have to go find someone - they came and got me when it was done. They also have a great waiting room, with coffee and time they told me and I didn't have to go find someone - they came and got me when it was done. They also have a great waiting room, with coffee and a deli available for people waiting for their vehicles. More

All it took was a phone call to Tim Rock and the transaction was in motion. I let him know exactly what I was looking for and he found it. This is the 2nd time I have dealt with Tim for the purch transaction was in motion. I let him know exactly what I was looking for and he found it. This is the 2nd time I have dealt with Tim for the purchase of a car. A couple of years ago my husband and I were looking for a truck and he found us exactly what we were looking for. Tim is very genuine and a pleasure to work with! Thank you again and again Tim. More