Dick Hannah Chrysler Dodge Ram

I came in for my scheduled appointment & was taken in right away. I was asked if they could keep the vehicle longer if need be, I had to say no due to having kids with me. They had my car done on time. I right away. I was asked if they could keep the vehicle longer if need be, I had to say no due to having kids with me. They had my car done on time. I was also allowed to use the quoted price. Thanks for everything! More

I had my vehicle towed in 8/26(died while driving on hwy 14) at 2pm. Was called 8:30am next day with analysis (2 failed motor sensors); repair work completed, vehicle ready for pickup 4pm 8/27. No issues w 14) at 2pm. Was called 8:30am next day with analysis (2 failed motor sensors); repair work completed, vehicle ready for pickup 4pm 8/27. No issues with vehicle so far. The team was fast, efficient, and courteous. Since I did not comparison shop for pricing, I have no real idea how Chrysler repair rates differ from other shops. Fortunately, this is the first time my Chrysler T&C failed on road (aside from flat tires). I've been very satisfied with the purchase of vehicle, and service. More

Overall, a very good new-car (Challenger R/T) buying experience! Mick Budke was a very congenial and helpful sales representative who was clearly concerned about me being happy with the process. Tim Roc experience! Mick Budke was a very congenial and helpful sales representative who was clearly concerned about me being happy with the process. Tim Rock, the sales manager, was quick in getting all the information necessary for me to make a decision, and obviously cared deeply that I was really satisfied with the purchasing process, the price, and the car. A deal was concluded quickly, and then Jon Lee and I went through a lengthy paperwork process, but his knowledge of the many details and his patience made the whole process a pleasure. The various options (paint protection, extended warranty, etc.) were not pushed unduly hard. The car came with a generous "Mopar Bucks" addition which was nice. There were some questions in both the service and finance departments about what Mopar mods/parts/accessories counted under the "Mopar Bucks" program. Both Dodge and Mopar websites mention that the program can also be used to cover the cost of scheduled maintenance, although the dealership indicated that this could only be obtained if one also bought the Chrysler extended-warranty program--a program that this dealership does not promote (they promote a third-party extended warranty provider). The delivery date of the car and the date that I could pick it up did not coincide, but the dealership was very flexible and gracious in accommodating my unusual circumstances. The car has only been driven a couple hundred miles so far, but it meets or exceeds nearly all of my expectations. The car was very-well prepared for pick up, and came with a full tank of fuel. More

From the time we purchased our 08 Jeep Sahara we have had great experiences with Dick Hannah. I never experienced any high pressure from their salesman. I will buy another jeep from them when we are ready (s great experiences with Dick Hannah. I never experienced any high pressure from their salesman. I will buy another jeep from them when we are ready (son is 13yrs). Diane Martin Vancouver, Washington More

Stacey has been beyond exceptional. She always takes care of our car needs and I have 2 young children and she gets us in and out of the service dept in a timely manner. She provides exceptional customer ser of our car needs and I have 2 young children and she gets us in and out of the service dept in a timely manner. She provides exceptional customer service each and every etime we get our car serviced. More

Bill Farra was incredibly helpful and friendly. I would absolutely buy another car from him. He was patient with me and made the entire process as painless as possible. All of this considering I was buyi absolutely buy another car from him. He was patient with me and made the entire process as painless as possible. All of this considering I was buying a rather cheap car, impresses me even further. I recommend buying from him! More

painless experience, staff was respectfull of the time I had to give during my visit and was very accomodating. Keith seemed to take the extra time needed to get all the elements of my financing in place t had to give during my visit and was very accomodating. Keith seemed to take the extra time needed to get all the elements of my financing in place that I requested. Turned out to be a pleasant experience. More

Jayme was great in getting my car through for its service and on time. Also helped me obtain my tires on the Customer For Life Program. Always a friendly face and always helpful. Service department person and on time. Also helped me obtain my tires on the Customer For Life Program. Always a friendly face and always helpful. Service department personnel never make me wait and always curteous. More

I took my 2002 PT Cruiser in to replace the remote keyless entry module. Stacy and her team at the Chrysler service desk was extremely helpful and friendly. She also confirmed that there were no iss keyless entry module. Stacy and her team at the Chrysler service desk was extremely helpful and friendly. She also confirmed that there were no issues regarding my remote keyless entry remotes themselves. I very happy with the service provided. The explanation of the type of service performed was clear and concise, the cost very reasonable, and the turn around time was normal. I left knowing that I would recommend their service department to my friends and I would be a repeat customer. And most of that was due to the superior service provided by Stacy. More

I took my wife's minivan in for service - to fix a door lock. The man that helped me, Jamie, was friendly, couteous, and answered all my questions adequately. They did a thorough inspection of the miniva lock. The man that helped me, Jamie, was friendly, couteous, and answered all my questions adequately. They did a thorough inspection of the minivan, and found even more things that needed to be replaced. He knowledgably explained what was being fixed and called me to let me know what was going on as it happened. He provided some of the very best customer service I have EVER had. And the minivan runs better than it has in months. I will certainly be returning to Dick Hannah Dodge to service my Dodge cars in the future! More