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Dick Hannah Chrysler Dodge Ram

Vancouver, WA

3.0
665 Reviews

3517 NE Auto Mall Dr

Vancouver, WA

98662

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Showing 665 reviews

July 27, 2021

Roxanne was very nice to work withShe listened to what Roxanne was very nice to work with She listened to what my wants were When I stated what I did not want, she wasn’t pushy to offer something else. More

by tjamesonhanson
Recommend Dealer
Yes
Employees Worked With
Roxanne Parisien
July 21, 2021

Good place to buy a car sales representative was nice and good sense of humor. David Aldrich was friendly and helpful in every step of the way. More

by rfelix1976
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Aldrich
Jul 23, 2021 -

Dick Hannah Chrysler Dodge Ram responded

Hi, we are very happy to have provided you with such a positive experience. Feel free to reach out to us if you need anything. Have a wonderful day.

Jul 23, 2021 -

Dick Hannah Chrysler Dodge Ram responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Dick Hannah Chrysler! We look forward to your next visit! Take care!

July 16, 2021

Roxanne is an excellent customer service rep and we would wholly recommend her and the entire staff at dick hannah of vancouver to family and friends! More

by mkmarchant
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff in finance was wonderful 5 stars for him also, Christopher McNamara,Joe Lackey,Roxanne Parisien
Jul 19, 2021 -

Dick Hannah Chrysler Dodge Ram responded

Hi, we are very happy to have provided you with such a positive experience. We are always more than happy to assist you if anything else comes up. Take care.

Jul 20, 2021 -

Dick Hannah Chrysler Dodge Ram responded

We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 07, 2021

I spent $1000.00 dollars. On repairs, and was charged tax. I go back in 2-1/2 weeks later and questioned bill and they ask for my Oregon drivers license to not charged me tax on $500.00. What kind of ser More

by Darrell
Recommend Dealer
No
Employees Worked With
Jeff roberts
Jul 13, 2021 -

Dick Hannah Chrysler Dodge Ram responded

Darrell, we are disappointed to hear you've had such a negative experience with the team. It sounds as though there may be some simple miscommunication in our processes. If you have some time to provide more information to us, we would be more than happy to try and make this situation better. Please reach out to us at (360) 342-9034 when you can so we can address this situation directly. Thank you and have a great day. Ken Dent Parts and Service Director Dick Hannah Subaru 360-397-4627

July 03, 2021

We went to buy a Chrysler Pacifica and we were pre approved by Columbia Credit Union. When we were in negotiation Dick Hanna's salesman asked for my credit information on an application so they could More

by aliciajaneryder
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bill Farra
Jul 13, 2021 -

Dick Hannah Chrysler Dodge Ram responded

We appreciate you taking the time to share your feedback. It is disappointing to hear the team fell short during your experience, I assure you that is not the way we aim to operate. If there are any additional details you care you mention personally, feel free to give me a call at (360) 342-9034. Thank you for taking the time to let us know how we can improve. We hope you will consider us again in the future. Kamal Chaer General Sales Manager Dick Hannah Chrysler Jeep Dodge 360-397-4627

Jul 13, 2021 -

aliciajaneryder responded

I made an Excellent deal at McCord's in Longview! Love the car I bought there!

June 22, 2021

I had a real great experience buying my truck from a great salesman, very down to earth and a pleasure to deal with . More

by Bowtecman37
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Frischman
Jun 24, 2021 -

Dick Hannah Chrysler Dodge Ram responded

Hi, We're happy you found our staff to be so supportive during your experience here at Dick Hannah Dodge. We hope to be of service to you again in the future. Best wishes, Dick Hannah Dodge

June 15, 2021

It was such a pleasure working with Roxanne Parisien at Dick Hannah. I have never had such neighborly treatment when buying a car. Even after selecting my perfect ride, she didn't do what most sales folk d More

by jdkinkade2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roxanne Parisien
Jun 16, 2021 -

Dick Hannah Chrysler Dodge Ram responded

Hi, We appreciate your positive review about your recent experience with us. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Dick Hannah Chrysler Jeep Dodge!

June 14, 2021

Great service, very welcoming staff. Explained everything clearly. It was a pleasure spending my time there. This is the easiest dealership I ever worked with. Ask for Roxanne, she is the best! More

by Nata
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roxanne Parisien
Jun 16, 2021 -

Dick Hannah Chrysler Dodge Ram responded

Hi Nata, thank you so much for your positive comments about Dick Hannah Chrysler Jeep Dodge. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Dick Hannah Chrysler Jeep Dodge!

June 14, 2021

Roxanne P was extremely helpful when I came to the dealership. she went above and beyond to help me find what I was looking for. ☺️ More

by samaraestrada1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roxanne Parisien
Jun 16, 2021 -

Dick Hannah Chrysler Dodge Ram responded

Hi Samaraestrada, thank you for your kind review; we are happy to pass along your comments to Roxanne here at Dick Hannah Chrysler Jeep Dodge. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Dick Hannah Chrysler Jeep Dodge.

June 12, 2021

Roxanne was extremely helpful during the whole process. From the beginning she helped me find a car that had everything I wanted in my price range. I didn’t feel pressured to buy just any car from her inst More

by Lvilla
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roxanne Parisien
Jun 13, 2021 -

Dick Hannah Chrysler Dodge Ram responded

We're happy you found our staff to be so supportive during your experience here at Dick Hannah Chrysler. We are always more than happy to assist you if anything else comes up. Take care!

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