Dick Hannah Chrysler Dodge Ram
Vancouver, WA
Filter Reviews by Keyword
By Type
Showing 665 reviews
Will Dose was great to work, and was the primary reason we bought from Dick Hannah Dodge. His professional and positive attitude made our "new" buying experience worth while. He understood our needs, nev we bought from Dick Hannah Dodge. His professional and positive attitude made our "new" buying experience worth while. He understood our needs, never rushed us, and provided us with all of our options. He even came back after his work day ended (on a Friday night) to help us complete our sale. We would definitely work with Dick Hannah Dodge again and especially Will Dose. We love our new car! More
I want to acknowledge Mr.Black. I have purchased no less than 3 vehicles over the last 10 yrs. from Dick Hannah. All have been good deals, to include follow up service. But I do want to acknowledge Mr.Keith than 3 vehicles over the last 10 yrs. from Dick Hannah. All have been good deals, to include follow up service. But I do want to acknowledge Mr.Keith Black. Clearly, a salesman that reflects his many years of service to this profession. He treated us with respect, never passed us to another salesman, always gave us accurate information to make decisions. He listened to our financial limits and advocated for us to make the best deal possible. I have purchased 7 or 8 cars in my 58 yrs But clearly, the deal, the salesman and the service through Dick Hannah cannot be surpassed. In these days and times, this excellent level of attention to details and customer service is unsurpassed. Thank you... Easilly rated at 5 stars. Sincerely, Martin and Misty More
This is our third experience with the Dick Hannah dealerships. Less than a year ago, we purchased a car that was distroyed. We were pleased to come back and experience the same great quality of servi dealerships. Less than a year ago, we purchased a car that was distroyed. We were pleased to come back and experience the same great quality of service we have come to expect. More
We had a great experience at Dick Hannah. Steve Bushey was an excellent salesman. He worked with us for a long time in order to get us the deal we needed and the perfect truck. The dealership was full of was an excellent salesman. He worked with us for a long time in order to get us the deal we needed and the perfect truck. The dealership was full of friendly staff and was very accomadating of our 15 month old. We love our new truck and would reccomend Dick Hannah Dodge to our friends. More
We dealt with Seth Rosenthal and someone from Finance. Both were exceptionally friendly and helpful in explaining things (electronics in the car and papers that needed signing). In addition, I really lik Both were exceptionally friendly and helpful in explaining things (electronics in the car and papers that needed signing). In addition, I really like my new Charger. This is the first car I have prchased from Dick Hannah and I am certainly satisfied with the experience. I feel I was treated well. More
Purchased new 2500 diesel 8/13/11 by 9/1/11 has been in shop 3 times. Tired of calling tow service asked for replacement. Three times it has left me on side of the road. Svc Mgr has been excellent once inv shop 3 times. Tired of calling tow service asked for replacement. Three times it has left me on side of the road. Svc Mgr has been excellent once involved. Have been contacted by Dodge on issues, will update accordingly. More
Seth was very friendly and upfront with his sales Seth was very friendly and upfront with his sales approach. He really listened to what I wanted out of the Jeep buying experience and when the extra Seth was very friendly and upfront with his sales approach. He really listened to what I wanted out of the Jeep buying experience and when the extra steps to get the exact Jeep Wrangler I wanted with all the extras. Seth really made the experience feel less like a sales pitch, and more like a service Dick Hannah was providing. More
The quality of service on the floor was exceptional. Seth was able to find me the car I was looking for, despite the fact that another dealer at the same shop had told me they already sold it. Seth was knowl was able to find me the car I was looking for, despite the fact that another dealer at the same shop had told me they already sold it. Seth was knowledgeable about the vehicles on the floor, and had a good sense of humor regarding the whole car purchasing experience. There was a finance guy who managed to get me fantastic APR on my financing, (Sub 5%). Unfortunately I don't remember his name, but props to that guy! The guy who finalized everything was a different experience. They told me Sammy was new (he got there Monday, I walked in Wednesday or Thursday) to the dealership and so I forgive him, but Sammy was less than knowledgeable on his position. After signing everything Sammy told me I was good to go, and before I left the lot he ran out and got me to sign something he had forgotten. Then he called me for a return visit several times before I was done. More
Seth was very friendly and answered all the questions I had. Seth knew what he was doing and I would recommend him AND this dealership to anyone wanting a car. If I want another car in the future, I will had. Seth knew what he was doing and I would recommend him AND this dealership to anyone wanting a car. If I want another car in the future, I will not hesitate to go here. I LOVE my car!!!!! Thank you all! More
Came in to test drive a 2011 Challenger. Seth was great about explaining the differences with the base, SE and RT Hemi models. It was important that while my husband was there and even did the test drive, about explaining the differences with the base, SE and RT Hemi models. It was important that while my husband was there and even did the test drive, Seth did not discount me (wife) who was going to actually do the "deal." Since I was trading in my car, it was my deal to complete. After our fairly quick dealing, paperwork was being done and old car cleaned out. Unfortunately, we forgot to take out the 6 CD's in the radio. No problem, Seth had them waiting for me the next day! I also appreciated my bonus "senior discount" at the end, a full tank of gas! This was my third purchase from this dealer and I'll be back! More