Dick Hannah Chrysler Dodge Ram

This is an updated review. The reason for return visit This is an updated review. The reason for return visit to dealership is to get scratches removed that were not seen when we took possession of the ve This is an updated review. The reason for return visit to dealership is to get scratches removed that were not seen when we took possession of the vehicle. Black Ram Longhorn truck. Reviewed the scratches with Steve Kohler (collision Ctr. Estimator). He was great to work with and personally handled all aspects of the repair to insure completion in timely manner. All work was great. A loaner vehicle was provided by Bill Farra. I have spoken with him on several occassions. He is also a very courtious and helpful person. I would look to Steve Bushey (orig. sales rep.) or Bill for sales assistance, if I were looking to buy another new vehicle. More

Will Dose relaxed, friendly, not pushy and explained different things to us, educated us on cars. Sammy Chaer - Friendly, curteous and educated us well. Very curtious to us. different things to us, educated us on cars. Sammy Chaer - Friendly, curteous and educated us well. Very curtious to us. More

Ted is exceptional and deserves 5 star. When i initially went there on Sept 2011, he worked out a deal, which was literally about to close. Unfortunately due to a Sales Manager messup, i walked away from th went there on Sept 2011, he worked out a deal, which was literally about to close. Unfortunately due to a Sales Manager messup, i walked away from the Dealership, since they didn't keep up their word/promise and through some ridiculous numbers/offfers, then what was originally accepted by both the parties. Ted followed up several times and tried his level best to get a new car for me. I had $1500 in incentive and $1500 in rebate from Chrysler when i went there initially, looking for a Jeep. Even though he tried to get something working this time, i had to start with $3K less and therefore didn't work out this time (Nov 2011) with my budget. More

My treatment as a customer at this dealership was exceptional! Being a woman, I was a little reluctant to walk into store alone, knowing from past experiences when buying a new car, I have left with exceptional! Being a woman, I was a little reluctant to walk into store alone, knowing from past experiences when buying a new car, I have left with the feeling of 'what just happened...' and buyers remorse (I've bought quite a few). However, this experience was very different. I not only left with a wonderful car, a great price, but the salesman, Will Dose, and the finance guy, Bret Barnes, contributed to me leaving with a very good feeling of satisfaction in my purchase and have continued the great friendly service ever since. I would definitely recommend Dick Hannah and Will to any of my friends when purchasing a new or used car. Thanks guys! More

David, Steve & Louise are truly the 'A Team'. I've been purchasing vehicles from dealerships for about 20 years & I always dread the process. We initiated contact via email, then we moved on to phone been purchasing vehicles from dealerships for about 20 years & I always dread the process. We initiated contact via email, then we moved on to phone conversations & then I walked into the dealership. The experience was warm & friendly from start to finish. We laughed & joked while taking care of business, even during the final sales negotiation! Give them an opportunity to change your perception of the auto purchase experience. More

Ted was the salesman and Sammie was the Finance Manager. I am the type of buyer that really make them work for the sale and I have rarely liked the sales process. This was different. I am so happy I met b I am the type of buyer that really make them work for the sale and I have rarely liked the sales process. This was different. I am so happy I met both Ted & Sammie. They worked their hardest and gained my trust. I plan to buy my next car from them. All I can say to them, is thank you for treating my husband & I with patience and respect. Ted is awesome & kind. Sammie is smart and quick to respond. Thrilled we found a team we would send our friends & family too. More

Erick was our sales rep. what a great guy no pressure which is AWESOME, very laid back, awesome guy. Nate was amazing and so funny which is great durring the paper work part. Jon came out just before which is AWESOME, very laid back, awesome guy. Nate was amazing and so funny which is great durring the paper work part. Jon came out just before delivery of the car and he is so sweet and I hate to say awesome. Will came out and delivered the car to us. So cool and yes awesome. This whole expierence was just AWESOME.. We walked in not really honestly expecting to be able to get the car and we drove off the lot in a 2012 Dodge challenger.... Like Disneyland you all made our dreams come true yesterday! Thank you for the best car buying expierence yet out of 6 cars AMAZING AWESOME !!!! More

The experience was a little tiring for me, my husband was sold on the car but it was convincing me that took the work. When we did get the car it only had one key and the 3 year warranty went to 2 1/2 years. sold on the car but it was convincing me that took the work. When we did get the car it only had one key and the 3 year warranty went to 2 1/2 years. My husband went back the next day and got the concerns cleared up. We then had a new key ordered but that took about a month to see. We did get a better warranty so guess it has been worth it? There is a defect in the back of the passenger seat and a new part has been ordered, see how long that takes to receive? More

Will who was my sales guy did an outstanding job and the customer service was great!!! He was very knowledgeable. Thanks for everything, will buy from Dick Hannah again! customer service was great!!! He was very knowledgeable. Thanks for everything, will buy from Dick Hannah again! More

I really appreciate the opportunity to purchase a vehicle from Dick Hannah. I always leave feeling treated right, no sales pressure. They worked with me and were very patient to my needs and requests. Keith from Dick Hannah. I always leave feeling treated right, no sales pressure. They worked with me and were very patient to my needs and requests. Keith was very laid back and trustworthy as well as the Floor Manager during the sale. The waiting period was enjoyable and not awkward, the staff was hard at work and very professional. I would recommend Keith and Dick Hannah dealership to all I come in contact with. I would not do this or fill this out if they didn't make an impression on me. Sammy in the finance department was just as helpful and professional as the rest of the staff. He answered questions and gave clear direction on what I was sighing, I never felt rushed or hurried by him. I promise I will return because of my experience. I want to conclude that I felt a TEAM environment while purchasing the vehicle. Thank you and wish you the Best- Russell Lenhart More