Dick Hannah Chrysler Dodge Ram

I went to Dick Hannah just to "get an idea" of some of the different types of used cars that might fit into my plans. I planned on selling my current car on my own, then purchasing a newer used c some of the different types of used cars that might fit into my plans. I planned on selling my current car on my own, then purchasing a newer used car. When Jim greeted me I told him my intentions were not to purchase a car, but to just look. He didn't hesitate and took me around to a lot of different models, showing how they all compared in the features I was looking for. There was no pushing or selling on his part. When he showed me one I was very interested in, he offered to let me drive it, and we talked of the possibility of trading mine in. As it turned out, we were able to make a deal I'm very happy with. They worked with me on price for my car, and gave me an even better interest rate that I was able to get from my credit union. One of the best parts is that even tho I bought a used car, I still got Hannah's loyalty program and warranty. I bought 2 new cars from Hannah dealerships in the past, which is what took me back to them again. I would not hesitate to recommend them. More

Keith was a really great person to work with.There was no pressure to buy and he didnt try to act like our long time friend-this was especially important to us because we wanted to work with someone who woul pressure to buy and he didnt try to act like our long time friend-this was especially important to us because we wanted to work with someone who would do their job-quickly, but really well. He knew the answers to all our questions. Next time we need a car we will be going back to Dick Hannah and we will only be working with Keith. Great Job!!! More

John Lee has a high degree of business professionalism and customer service. Delivery was handled by Naser and Lucas who did an outstanding job. Naser is very attentive and Lucas is surprisingly knowled and customer service. Delivery was handled by Naser and Lucas who did an outstanding job. Naser is very attentive and Lucas is surprisingly knowledgeable about the Dodge Ram. Chilja was the administrator that took care of our paperwork and financing details. She is a great communicator and has the experience and knowledge to make the process go smoothly. This dealership combines excellent business professionalism with a family atmosphere. That is a winning combination! More

I had a good experience at Dick Hannah. They treated me well and I am happy with my purchase. One downfall would be the time it took to get the paperwork done. It was a busy saturday and it took 4 hours to well and I am happy with my purchase. One downfall would be the time it took to get the paperwork done. It was a busy saturday and it took 4 hours to close the deal and get out of there. Other than that I would buy from there again. More

I recently purchased a 2012 Dodge 1500 Sport 4x4 from Dick Hannah Dodge in Vancouver, WA. The experience was the best I have had when it comes to buying a vehicle. Bill Farra was my sales associate. He w Dick Hannah Dodge in Vancouver, WA. The experience was the best I have had when it comes to buying a vehicle. Bill Farra was my sales associate. He was very friendly and listened to my questions and concerns. Not once did he try to pressure me into buying, he left it entirely up to me. I met the General Sales Manager, Youssef Idriss. Again there was no pressure to buy from him. I was a little short of finances for the truck I picked out. Youssef talked to me about the finance issue and explained it so that I could understand. Instead of trying to squeeze me for a little more money, he went to work and checked several other trucks until he found a truck that would fit my financial situation. Thank you Youseff, not often a General Sales Manager will help a customer the way you helped me. After I made my selection I met Nathan the Finance Manager. He to, was awesome. He explained everything and made sure I understood. So this is the 4th vehicle I have purchased from Dick Hannah Dodge since 2009. I have been treated with respect each and every time. My sales associate was Bill Farra for each purchase. I would encourage anyone looking to purchase a vehicle to go to Dick Hannah Dodge and ask for Bill Farra and enjoy the process of making a vehicle purchase. I will definitely go back to Dick Hannah Dodge when it comes time to buy another vehicle as well as I'll take my relatives there. Thank you sou much Bill, Youseff and Dick Hannah Dodge. More

I tried to negotiate with this dealership for approximately a month. Initially they turned down my offer. A month later, the internet price was down to $1000 BELOW what I had originally offered approximately a month. Initially they turned down my offer. A month later, the internet price was down to $1000 BELOW what I had originally offered. I tried to get them to reduce the price an additional $1000 (from the new internet price making it $2k below my original offer) which they declined to do. So, I had the salesman look at the vehicle condition before I went up personally and was assured "it is pristine...like new" and we submitted a credit application and received credit approval at the deal price they gave me of the advertised internet price. So, we were making plans to go and pick the unit up (not yet seeing it) only to be informed via a phone call that "the vehicle is no longer available." When I pushed to find out why, I was told that a manager had decided to take it as a demo unit. I pushed it to the salesmanager (John Lee) and he heard my story and then investigated. He called me back to tell me that it was not available and that a different manager had indeed taken it as a demo. I told him that since we had agreed to a deal and submitted for credit and were ready to do it they should retrieve it from the other manager. Instead, John Lee told me that they had bought some other add ons for it and when it comes back into inventory it will be at a higher price. Mind you, I made the deal on Saturday and John claimed that the other manager had just taken the vehicle on Friday. I mean, how much stuff could they have put on in less than a day! I still don't know the real deal but I was lied to, deceived, and by several people. Worst of all, the so called salesmanager din't see to it that they lived up to their deal. That tells me it's a poor corporate culture there and they totally are absent of integrity! More

Our expierence will bring us back in the future. Steve and the Dick Hannah team made our truck selection a pleasure. The ability to work with our unique situation and the committment to getting us our new and the Dick Hannah team made our truck selection a pleasure. The ability to work with our unique situation and the committment to getting us our new truck was well worth the effort! We recommend Dick Hannah for all your Dodge Truck needs! Thanks again Steve! Ray n Judy Mitchell More

We were extremely pleased with our overall experience at Hannah Dodge. We came in to look at new Durangos and actually drove the one straight off of the showroom floor. We got the vehicle we wanted for the Hannah Dodge. We came in to look at new Durangos and actually drove the one straight off of the showroom floor. We got the vehicle we wanted for the price we expected to pay. I told Keith what I thought was a reasonable price and they met it. There was zero pressure, we weren't locked in a back office, and they didn't bring in a "closer." We have had the car three weeks and they have called three times since to check on us. More

Dick Hannah Chrysler in Vancouver did a great job! We went on a Saturday with the intentions of buying a car and came home with a Chrysler 200 2012!! When we go to a dealership we usually are set on what went on a Saturday with the intentions of buying a car and came home with a Chrysler 200 2012!! When we go to a dealership we usually are set on what we want and they helped us get the 200 and the color we wanted. We love the car! Ted was very professional and we felt no pressure on making a quick decision. We enjoyed his easy going manner. Moon got right to the point and made us a deal. Rob was very professional too, he was very thorough and made sure all the paperwork was done right. The 1 1/2 hr. drive was well worth it! Thanks guys!!! More

keith black very good sales man. he was friendly and worked for us on our behalf. one thing i think they could hae done better is this they could have worked into our loan an extended warranty showed us worked for us on our behalf. one thing i think they could hae done better is this they could have worked into our loan an extended warranty showed us the paper of the work they did do to the van when they bought it. and provided an extra key at no cost to us those keys run 200.00 give or take a few dollars. thanks i will recommend keith black great salesman steve & tricia dill More