Dick Hannah Chrysler Dodge Ram

Will and Yousif were lovely guys. I came in with a vehicle in mind and a finance company in mind. They looked into it further, got the price that I was looking for, and found financing for a cheaper r vehicle in mind and a finance company in mind. They looked into it further, got the price that I was looking for, and found financing for a cheaper rate than what I was pre-approved for. I normally dread the car buying process. These gentlemen made it a delight. Thank you very much for a great car buy experience. More

Would not honor their word of what we agreed upon. Once I got there they reverted to high pressure sales and lame excuses (they padded the deal with an extra $3,400).Apparently they don't want to sell cars a got there they reverted to high pressure sales and lame excuses (they padded the deal with an extra $3,400).Apparently they don't want to sell cars as I have been there on more than one occasion, and they either renig on the deal we discussed or lost the keys and tell me to come back another day. Wasted several days and time out of my busy life. I will never buy from Dick Hannah, and have made it my mission to warn anyone that is in the market to buy a car about how unpleasant my experience was. More

We had a Internet review of a car we wanted Keith Black Greeted us my wife and myself and he was so pleasant to us and by the end of all the forms we had to fill and do he was like he was going to buy it f Greeted us my wife and myself and he was so pleasant to us and by the end of all the forms we had to fill and do he was like he was going to buy it for us and when he told us the price it was $500 dollar cheaper and from there on it went great and we drove the car home we bought a Grand Caravan 20012 thanks to Hi and all who worked with us as well as Rob the man with the paper and pens thanks to all More

We live 6+ hours away from Dick Hannah Dealerships but we found a great car on the internet and decided it was worth the drive. Steve Bushey was our sales rep and he did a great job of walking us through th found a great car on the internet and decided it was worth the drive. Steve Bushey was our sales rep and he did a great job of walking us through the process. We love our 2005 Terraza van and we would encourage anyone to work with Steve. Thanks! More

I would recommend Jim Davella in helping you purchase your new vehicle, he's the best. Jim is the only car salesman that I have worked with that followed up after purchashing my new vehicle, unlike like your new vehicle, he's the best. Jim is the only car salesman that I have worked with that followed up after purchashing my new vehicle, unlike like other car salesman they are pushy and not understanding. I received a fair value for my trade along with a great price for my new vehicle, this is my third purchase thru Dick Hannah and outside of the last two salespersons I will be looking forward to working with Jim again in the future. More

We were met as soon as we got to the dealer,we had We were met as soon as we got to the dealer,we had contacted them on the internet befor going in.The overall process ,though slow,was not unpleasant We were met as soon as we got to the dealer,we had contacted them on the internet befor going in.The overall process ,though slow,was not unpleasant.Steve was very good to answer our questions ,and make sure we knew how all the controls worked. More

My experience was overall satisfied. I think Lucas was VERY friendly as well as helpful! I appreciate all of the assistance we were given! Thank you! VERY friendly as well as helpful! I appreciate all of the assistance we were given! Thank you! More

My experience with Dick Hannah Chrysler Jeep and Sales Rep Ted Meyer was very friendly, professional, and courteous. I am very satisfied with my purchase and would reccomend this dealership to others look Rep Ted Meyer was very friendly, professional, and courteous. I am very satisfied with my purchase and would reccomend this dealership to others looking to purchase their next vehicle(s). More

Everything went well, was financed right on the spot. There was no bull, they got me in the vehicle I wanted, for a price that I could afford. I would recommend these sales Associates to other parties in There was no bull, they got me in the vehicle I wanted, for a price that I could afford. I would recommend these sales Associates to other parties in the future. More

I have purchased Mercedes for over 20 years, because I wanted to get a good used SUV, I had several choices and as a first time "non-mercedes" purchase I tried Dick Hannah because it was listed as a autho wanted to get a good used SUV, I had several choices and as a first time "non-mercedes" purchase I tried Dick Hannah because it was listed as a authorized dealer from my lending institution. When I me and my daughter first arrived there were so many lots and I was looking for a Dodge Durango and Journey I found on the website. So at first when we went to the Dodge, no one helped us, so we went to the Subaru lot and was greeted by this man with white hair and a red blush on his face. He was rude, short and what I thought started as somewhat okay turned to me feeling like, this place is awful!! This older guy at Subaru had a smart response to everything I said, for example: I stated I knew what I wanted and he just stopped me short saying, "I am trying to help you" when what I was saying is that I had a copy from the website of what I wanted and he was acting confused on the computer looking for the car and I had a copy in my hand. Then he said if we are looking for a Dodge to go back "over there" after the trucks because that is where the used cars start and someone should help us. My feelings. WOW, I do not like the guy or this place. I really wanted to look at the vehicle, so we thought we would give Dodge another try. Went back and finally a salesman, Tom Bushy came out, told him of he rude guy at Subaru which he agreed and called a jerk and I said "exactly"...I told him what I wanted, he said he would be right back to see if it was on the lot. Well 20 minutes later a nice gentleman, Ted Meyer asked if we were being helped and we responded we thought so, and told him a guy was helping us Tom Bushy. Now Tom Bushy basically never returned. Ted Meyer came back and said he would help because Tom Bushy was busy. I looked in the office and he was just hanging out inside. I was ready to leave! The only reason I stayed to go through the motions was because Ted Meyer was nice, listened and appeared to make sure I heard him out in a very nice way. He didn't make any excuses but was to the point to make sure I at least gave the vehicle a try then Dick Hannah a try to turn things around. I looked, then it was getting late (after almost 2 hours passed from when we first came to finally get a real professional to assist us). Because it was late, I asked Mr. Meyer if we could return to look at the other vehicle. We left. I went to Carr Chevrolet, Acura of Portland, and several others, even contemplated on just getting a mercedes SUV or Crossover just because I'm treated to well, but it was something about the kindness of Mr. Meyer and I hadn't looked at the other car. There was a very similar car at Carr Chevrolet but I felt obligated to keep my word with Mr. Meyer, so I turned down Carr and returned to Mr. Meyer who was busy and kept letting me know he will be right with me when he is done. I waited about 2 hours again, but didn't mind because when I walked in he acknowledged me, kept me posted, we went to get something to eat and there were several other salespeople who also were very nice and made sure I was okay, all but Tom Bushy who never said a word (guilty conscience I guess ?). When it was my turn, Mr. Meyer took his time, I bought the car and have told several friends about Mr. Meyer and go to him only for the best service. Ted Meyer is a true asset to your organization, straight forward, kind, listens, makes you feel important. High marks to Mr. Ted Meyer. If it was not for him I would not have purchased the car no matter how much I liked it. I spend my money where I am appreciated. Thank you. Marsha Jack, MBA Director-University of Western States mpeoplesj@uws.edu More