Dick Hannah Chrysler Dodge Ram
Vancouver, WA
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My husband and I had a great experience working with Jim at Dick Hannah. Jim was very knowledgable about the car we were looking at. He was helpful and friendly and not at all pushy. Jim made the experie at Dick Hannah. Jim was very knowledgable about the car we were looking at. He was helpful and friendly and not at all pushy. Jim made the experience of buying a new car very pleasant for us. More
I sent my offer to the Internet sales department after seeing my vehicle online at Craigslist. They quickly accepted my offer and put me into the vehicle the same day. Best buying experience I've ever had seeing my vehicle online at Craigslist. They quickly accepted my offer and put me into the vehicle the same day. Best buying experience I've ever had. Would definitely recommend and would definitely do this again. More
Keith found me something in my price range and it didn't take all day long to complete all the paperwork. He also did not have a problem when I had my mechanic look at the car. take all day long to complete all the paperwork. He also did not have a problem when I had my mechanic look at the car. More
Lucas is one of the best salesman I have ever had sell me a car. He was not pushy and very knowledgeable. As far as the sale I believe the finance department did all they could to get me the best possible de a car. He was not pushy and very knowledgeable. As far as the sale I believe the finance department did all they could to get me the best possible deal. I am very happy with my expierence. More
Went to the dealer to look at a new 2012 Dodge Grand Caravan that was advertised on the internet. Bill Farra greated us and showed us the car. We had a trade in that we wanted a definite amount of mon Caravan that was advertised on the internet. Bill Farra greated us and showed us the car. We had a trade in that we wanted a definite amount of money for. We did not have to haggle a lot. We got the car and the trade in amount that we wanted. Bill Farra was excellent keeping us happy and going between us and the money people. I would recommend Dick Hannah to anybody looking for a car. Thank You Robert Demsky More
This is the 3rd new car I have purchased from Dick Hannah. I have always been satisfied with them. Lucas was very friendly and informative about the vehicle. He never made me feel pressured or that Hannah. I have always been satisfied with them. Lucas was very friendly and informative about the vehicle. He never made me feel pressured or that he was taking advantage of me because I was a widowed woman making my first purchase on my own. Lucas went though the car with me and explained all the features and how they worked in detail . Yousef did the final paperwork and although I know that he was doing his job, I was a little put off by his trying to 'sell' me on an extended warranty that I had clearly stated I did not want. He posed this question to me many times even though I repeatedly said no. More
Great buying experience! Ended up with a nice car. First car we hoped to buy did not pass the shop so we appreciated the fact they were honest and found us another car. Our only complaint was that we had t car we hoped to buy did not pass the shop so we appreciated the fact they were honest and found us another car. Our only complaint was that we had to wait a bit longer than we expected to fill out final paperwork..could have used another finance person, especially on a weekend. Everyone we dealt with was nice and new their product. More
Lucas was very friendly. We really liked dealing with him. We went in with our own financing, and feel that helped to make things easier and quicker than we have ever dealt with any dealer. The way Lu him. We went in with our own financing, and feel that helped to make things easier and quicker than we have ever dealt with any dealer. The way Lucas worked with us and the finance manager was great. More
We purchased a new RAM 2500 HD truck. Our sales person (Lucas Walters) was great to work with. He was friendly, honest and did not play games on pricing. After having done much research on what was a fa (Lucas Walters) was great to work with. He was friendly, honest and did not play games on pricing. After having done much research on what was a fair and reasonable price to pay for the vehicle all I did was tell Lucas the price I was willing to pay for the vehicle and he got it for us. Unfortunately the overall service was very slow. My wife and I spent approximately 1 hour on the first day looking at what the dealer had available before it got dark. We spent a total of 9 hours the second day driving three different vehicles (1 1/2 hours), finding one that met our criteria, and negotiating a price (2 1/2 hours), and then waiting for and signing most of the necessary paper work (5 hours). Finding a vehicle and negotiating a price wouldn't have taken so long if it hadn't been for the fact that a particular option we wanted couldn't be put on the vehicle initially selected so we had to find another and go through the negotiating process a second time. Waiting 5 hours for the paper work to be completed was ridiculous and inexcusable. We spent nearly 2 hours on the third day signing more paper work, and waiting to picking up the vehicle that was suppose to be ready to go when we got there. The vehicle wasn't ready. We waited over an hour for them to finish detailing and cleaning the vehicle. They only did a fair job of detailing and cleaning up the vehicle. There were some scratches that I will have to go back in do have buffed out and numerous water spots from not properly drying the vehicle after washing it. After leaving the dealer ship we discovered they had not place a temporary plate in the rear window and we had to go back to the dealer. We called and alerted the dealer that they didn't give us a temporary plate and we said that we would be back shortly to pick it up. I was told they would have them waiting for us when we got there. When we got there, approximately 20 minutes after we called and alerted them, we had to wait another 20 minutes while they filled out more paperwork. Lucas was extremely friendly and nice to deal with, and seemed very honest. He was a delight to work with during this very long ordeal. In the end we got a great price on the vehicle and we are very happy with it. More
My husband and I visited Dick Hannah this last weekend in hopes of finding a good used car. Jim Devella asked if he could help us and we spent a good afternoon looking at cars. He was very informative, fri hopes of finding a good used car. Jim Devella asked if he could help us and we spent a good afternoon looking at cars. He was very informative, friendly and not at all pushy. He was with us through the end of all the paperwork. I didn't have my insurance card for proof of insurance because we drove my husband's car and Jim got on the phone and had two lines going trying to reach a real person. We finally got it done. We settled on a Dodge Journey and really are enjoying it. I highly recommend Jim and his sales manager as well as the finance guy (Josef). They are all outstanding. Thank you for an easy experience buying a car at Dick Hannah. Sincerely, Stephen and Melissa More