Dick Hannah Chrysler Dodge Ram

I have worked with Keith before: last year when I purchased my 2011 Dodge Ram 1500 PU. He is very knowledgeable, helpful and courteous. However, this being said, I would have rather worked with the purchased my 2011 Dodge Ram 1500 PU. He is very knowledgeable, helpful and courteous. However, this being said, I would have rather worked with the one (or ones) determining the final price of trade in and new care purchase. I was there for about four hours. I think the time could have been shortened by quite a bit. This was no fault of Keith's, but probably of the system in use. George Blankenbaker More

Really appreciated all the help, advice, friendship and patience that Lucas Walters gave me. I made several trips and he never pushed. Always willing to answer questions. The only problem was the waitin patience that Lucas Walters gave me. I made several trips and he never pushed. Always willing to answer questions. The only problem was the waiting after I finally made a decision. I realize that the finance dept was short handed but sure took a long time. However Lucas helped with that by walking with my friend and I to buy us a good cup of coffee and to break the wait. More

I am very happy with my experience at Dick Hannah Dodge. I am very happy with my experience at Dick Hannah Dodge. I was treated very well by all the employees I came into contact with. I felt like I was I am very happy with my experience at Dick Hannah Dodge. I was treated very well by all the employees I came into contact with. I felt like I was given all the information I needed and some questions were answered that I didn't even know I should be asking. Bill Farra was very knowledgable and patient in guiding me through the process of purchasing my Dodge Avenger and he took the time to show me all the features and how they work. I will definitely be sending my friends to Dick Hannah Dodge. More

Jim was a pleasure to work with on our vehicle purchase. He was very helpful and upfront on the phone regarding the vehicle we were interested in buying, the cost, discounts, and rebates, and the price for He was very helpful and upfront on the phone regarding the vehicle we were interested in buying, the cost, discounts, and rebates, and the price for our trade-in. When we got to the dealership, everything was as we discussed on the phone. Very pleasant buying experience. More

Jim was very helpful, and ubderstabding when I told him I was going to look at plenty more cars before I made the choice to buy Dodge. I never felt pressured even when I stopped by a few times just to check was going to look at plenty more cars before I made the choice to buy Dodge. I never felt pressured even when I stopped by a few times just to check in and stare at the Chargers. I had the option to buy the same car elsewhere but wanted to keep my business with him when the time to buy came. More

hi my name is Jean Shelly i am giving big fat 10 they were really helpful and really nice to my family i am thankful for them i will tell people to come to Dick Hannah to buy there cars there. thanks ver were really helpful and really nice to my family i am thankful for them i will tell people to come to Dick Hannah to buy there cars there. thanks very much for our new Dodge Truck we love it very much thanks again and god bless Dick Hannah . More

Keith was extremely helpful and very knowledgeable. He made sure to get us the best deal possible. We would recommend Keith and this dealership to anyone searching for a vehicle. made sure to get us the best deal possible. We would recommend Keith and this dealership to anyone searching for a vehicle. More

I was VERY dissatisfied with the service from start to finish, but ended up with a great truck after I brought it back twice for repairs. First, I was dealing with a long delay in payment from my insuran finish, but ended up with a great truck after I brought it back twice for repairs. First, I was dealing with a long delay in payment from my insurance company, and received a nasty message from the finance department after I signed a contract and agreed to pay in full at time of pick up. After this message I called the finance department back immediately, and the phone was answered by a representative greeting me with, "what". Next, when I drove it off the lot, the battery died twice and would not charge. I brought it back, and they replaced it with a new one. The next night I discovered the front headlight did not have a bulb, and the socket was missing. Three weeks before all lights worked, and the battery was viable. What they did during this time I have no idea. This inconvenience resulted in me driving an hour back to the dealership, wasting a Saturday, and them offering me nothing but a half hearted apology. This is unacceptable customer service, and I do not recommend anyone go through what I did in order to purchase this vehicle. More

Keith was extremely helpfull and knowledgeable about the product I was interested in. Additionally, the staff was professional and helped me find the financing needed to purchase my new 2013 Dodge Challenge product I was interested in. Additionally, the staff was professional and helped me find the financing needed to purchase my new 2013 Dodge Challenger. Keith took the time to go over all of the functions of the car and gave me his info in case I had any questions about the car after leaving. This is the second car I have bought from this dealership. The first was several years ago and it was a used vehicle. I'm sure I will go back here again when I need my next new car. More

I was looking for a specific model vehicle, called the dealership and spoke to a Ron. He told me they had at least 15 of the vehicles in stock. So I drove all the way from Salem, OR to take a look. When I dealership and spoke to a Ron. He told me they had at least 15 of the vehicles in stock. So I drove all the way from Salem, OR to take a look. When I got to the dealership I was told by a salesperson names Ron that they had no such vehicle in stock. He tried to pressure me into a different vehicle. When I tried to call the dealership about 30 minutes later and complain about these deceptive business tactics I was told that no one named Ron worked there. I was all around very disappointed with my experience with this dealership. They use misleading and deceptive tactics to get you in the door and try to pressure you into purchasing something you do not want. I would strongly recommend avoiding this dealership! More