Dick Hannah Chrysler Dodge Ram

I started looking online months before I was ready to buy. Jacob Adams was extremely helpful online. We emailed back and forth several times. I never felt pressured to purchase and my questions were alwa buy. Jacob Adams was extremely helpful online. We emailed back and forth several times. I never felt pressured to purchase and my questions were always answered. I had been looking at several dealerships and talking online with them as well. I felt I got the most honest replys from Jacob and with the best selection available I decided to make the 300 mile trip to Dick Hannah. Once there I realized Jacob was on a different lot and currently with another customer. Stephen Bushey asked if he could help me. They were very helpful and patient as I made my decision. I found Lucas to be very likeable and helpful as well. Then I got sent to Jeremy Bowden to sign all the papers. I instantly liked him as well. What a great staff!! I have family members who have purchased from another dealer, and were called back to the dealer 4 -5 times to complete paperwork that was forgotten or signed incorrectly, with staff that is pushy and borderline rude. This does NOT happen at Dick Hannah Dodge dealership. More

Will was pleasant and courteous to deal with. In fact, I bought two cars from Will. I would recommend Will as your dealer any time. bought two cars from Will. I would recommend Will as your dealer any time. More

Chris came in on his day off to close our deal. The entire staff was helpful,and the service department is has done excellent work on our vehicles. entire staff was helpful,and the service department is has done excellent work on our vehicles. More

i came in to purchase a used car. i was not sure what i wanted, but will helped me find something that fit my needs perfectly. i will be sending all of my friends to see will when they want to buy a car. wanted, but will helped me find something that fit my needs perfectly. i will be sending all of my friends to see will when they want to buy a car. More

I had a great experience at Dick Hannah, your salesman Will Dose was very knowledgeable and professional. I felt confident working with him and will recommend him to any of my friends looking for a car. Will Dose was very knowledgeable and professional. I felt confident working with him and will recommend him to any of my friends looking for a car. More

I had the pleasure of working with both Ron Lewis and Chris Red at Dick Hannah Chrysler Jeep Dodge. Chris was very helpful in helping figure out the financial, and Ron found me a better car than I thoug Chris Red at Dick Hannah Chrysler Jeep Dodge. Chris was very helpful in helping figure out the financial, and Ron found me a better car than I thought I could get today. They provide great service and were very friendly. I would recommend working with them to everyone! More

This is our first experience with Dick Hannah Dodge. We have gone to the same dealer in Portland for over 25 years but liked the Dodge 1500 Crew Cab and stopped to give Joseph a chance to make us a deal qu have gone to the same dealer in Portland for over 25 years but liked the Dodge 1500 Crew Cab and stopped to give Joseph a chance to make us a deal quickly (we had another truck on hold up the street). He was able to quickly give is enough of a deal to stay and see it through. They met most of our requests and were able to give us a 1.45% rate which made financing more appealing. The sales crew was great. We forgot our garage door opener and Joseph delivered it personally! Thank you!! I haven't used the service department but we got a tour and look forward to giving it a try. Joseph checked with us by phone and we appreciate the followup. More

Very friendly and showed extreme courtesy. Keith provided us a perfect experience during our visit. Marcus gave us a quick and complete quote via email. Price was extremely competitive and the dealership is us a perfect experience during our visit. Marcus gave us a quick and complete quote via email. Price was extremely competitive and the dealership is clean, quite and even has a deli! Great experience in buying a car. Highly recommended! More

Our salesman, Ron Lewis was great. We drove up from Eugene to see a used Toyota Prius that Dick Hanna had advertised on Craiglist for just under $17,500. Ultimately we purchased it for $17, 260. It wa Eugene to see a used Toyota Prius that Dick Hanna had advertised on Craiglist for just under $17,500. Ultimately we purchased it for $17, 260. It was advertised as a Prius with accessary package 6 but it turn out not to include all the package 6 items, hence we made a lower offer. It also was not "Toyota Certified", just dealer certified which was of no value in Eugene Oregon. We also wanted a 2nd fob provided, and conditioned our final offer (of $17260) on the dealer providing that - They also are a Toyota dealer and could produce the fob inhouse. The Sales Manager flatly reject out offer because of the fob, saying they were already into the car for over $18,000. I don't think a dealer could could stay in business by advertising cars on craigslist for less then they supposedly have invested in it. I found it insulting to be lied to by the sales manager and would not recommend this particular dealership for that reason. Our salesman, Ron Lewis, ultimately saved the sale by negotiated this minor consession by the dealer (a second fob). As it turned out, the dealership had the second fob all along and just didn't track on it. Ron bird-dogged the mailing of the fob to us in Eugene and provided good follow-though on making sure we received it. So we liked our salesman, but are not so keen on the dealership itself. The other area were they could improve is in the paperwork. We had to wait around and do all this paperwork associated with a financing even though we were cash buyers - it we simply had been given a signed over title, as a private seller would do, we'd have our new registration, VIN # inspection, and new licence plate after a first and only visits to the DMV. Instead, we will have made 3 visits and will need to pay for a 2nd temporary permit while waiting for plates from the dealership - which we still need to birddog to make sure they mail them down to us when they arrive. In defense of the dealership, we did not have a casher's check in hand (not knowing who we'd be buying from, hence the bank wouldn't produce a blank casher's check) so perhaps credit checking and the paperwork was need before the car could be released while our personal check cleared. More

they got me a good deal on the car i went after they got me a good deal on the car i went after with my financce company i think overall that keith black was respectfull and plesant they got me a good deal on the car i went after with my financce company i think overall that keith black was respectfull and plesant to work with one of the better auto sales people out there i dident feel pushed and felt that i was delt with in a fair manor thanks keith robert schultz i hope they give you a commision on that sale More