Dick Hannah Chrysler Dodge Ram

Jared Foster and the team were so helpful and got a very quick responds to my request. Jared is very awesome and recommend this dealership to everyone that I know. They put me into a car that I was very s quick responds to my request. Jared is very awesome and recommend this dealership to everyone that I know. They put me into a car that I was very satisfied with. I still can't believe that I have this awesome car. Advise to everyone that get all your documents ready before going into the dealership, it helps both you and the sales people. Keep up the good work and Jared deserves more than an ice cream or a cup of coffee for his job well done. Thank you very much. More

My experience with Dick Hannah Dodge was awesome. Not only did I find the ultimate car I wanted but, my saleman Keith Black was exceptional. He had to get my car from another dealership because someone e only did I find the ultimate car I wanted but, my saleman Keith Black was exceptional. He had to get my car from another dealership because someone else was buying the same car. He sent two people to Centralia to pick up my car same day. I didn't have to wait for it. The customer service I received from everyone there was 1st class. Keith also made sure I understood how all the electronics on the car worked before I left. I would defintely buy another car from Keith. More

Sometimes when we get expected service we don't notice. Everyone notices when they get bad service. When there is an unforseen situation the true test of customer service is how that problem is han notice. Everyone notices when they get bad service. When there is an unforseen situation the true test of customer service is how that problem is handled. In my case, without going into lengthy detail, DicK Hannah Dodge/Jeep passed this true test of customer service. Specifically Ron Lewis is a great sales representative who made this used car purchase as painless as possible and he didn't try to "sell" me a car but rather "represented" what my needs were and carried through with no pressure or hidden agenda. He even brought the final paperwork to my place of employment for me to sign. I have never had anyone do that for me. The price of the vehicle was only a tiny bit more than what I thought I should have paid but after considering the vehicle inspection and subsequent corrections made by the dealer, the price is better than purchasing from a private party because you have the peace of mind that you are getting what you paid for and there are no hidden issues to haunt you later. Thank you Dick Hannah but especially RON LEWIS. There, I mentioned him twice so I hope he or the dealership doesn't mind if I tell everyone to go there and ask for him to help you personally find what you are looking for. More

With a small business run and four kids to look after we just didn't have time to drive from dealership to dealership looking for a vehicle that meet our needs and satisfy our budget. Our first efforts in just didn't have time to drive from dealership to dealership looking for a vehicle that meet our needs and satisfy our budget. Our first efforts in Portland were frustrating so when our accountant recommended Dick Hannah we decided to give them a try. The staff did an amazing job of searching the northwest to find just the right truck and guaranteed an unbelievable price- all before we ever stepped foot on the dealer's lot. The experience definitely made the short drive from Portland to Vancouver worthwhile. I wouldn't hesitate to recommend Dick Hannah to anyone. Thank you! More

Kept keys for our car had to ask for them back 3 times. Tried to pressure us into buying a car from them. High Pressure. Tried to pressure us into buying a car from them. High Pressure. More

We wanted a vehicle with a particular, uncommon interior color because we didn't want dog hair to show. Keith called around to several dealerships to find one with the other options we also wanted. It took color because we didn't want dog hair to show. Keith called around to several dealerships to find one with the other options we also wanted. It took about two weeks but we finally got it! More

Keith was very helpful with the selection and buying process. We are very happy with the results. The new car is everything that we could have hoped for. process. We are very happy with the results. The new car is everything that we could have hoped for. More

he was very helpful, answered all our questions well, and went above and beyond to get our monthly payments in the range we wanted them. went above and beyond to get our monthly payments in the range we wanted them. More

Bill Farra has the unique ability to actually hear beyond pretending to listen and that is refreshing when car-shopping. But you actually contact Bill Farra at Dick Hannah Dodge "FIRST"- before you wast pretending to listen and that is refreshing when car-shopping. But you actually contact Bill Farra at Dick Hannah Dodge "FIRST"- before you waste time shopping on other dealers websites, CL, and the run around and brain damage of chasing that perfect car; Bill has access to all inventory at all of the Dick Hannah Stores and if you can't find a nice vehicle within their thousands, then the car you want doesn't exist and you really just gotta go drive something to see how it feels. You'll be surprised what you end up with to meet your needs. I was sure surprised, I ended up in a brand new Dodge Avenger with 8 miles on it and I've never even heard of one before, every day I drive it I like it more and more and the security of Warranty is such a stress relief and to know that if I get my oil changed at Hannah (not til 8,000 miles-woot) and maintenance done there, they have roadside assistance and free tires for my car lowering my stress even more! How much time did I spend dinking around looking for tires on CL because I didn't have the cash, it's pretty awesome and I deserve it. The car payment is what it is and it blows the doors off coughing up a $1,000 repair bill out of the blue every other month for the piece of crap I traded in. The Management Team at Hannah handled my difficult financing situation selling 'the truth'/without lies and they use full-disclosure financing. In other words, they got my financing approved with a large negative balance for my trade in for down payment (I owed 11k-the trade was worth 5k), and edgy credit recovering from a bankruptcy and small medical collections. I am completely convinced any other Dealer would have got my interest rate approved for over 24% and my payment way too high or not approved at all. Dick Hannah’s Team obtained excellent financing at a payment I qualified for and as soon as the loan was complete my trade in was paid off right away, no hassle or wait. You gotta get in your car and go to Dick Hannah Chrysler, Dodge, Jeep, Ram and ask for Bill Farra because the internet will not be able to test drive the car for you, you gotta put your butt in the seat and check it out in person. I sound like a sales pitch because I found my first car on the internet and lost $200, then $360, then $3,500 on the next repair and the straw that made me trade it in was a check advance loan for $700 for the next repair bill... all within a few months of purchase. I didn’t spend enough time on the test drive at a reputable dealer and I was tired from reading reviews and blogs and shopping on the internet which is comfortable at home, but very time consuming and an expensive mistake. More

I started looking online months before I was ready to buy. Jacob Adams was extremely helpful online. We emailed back and forth several times. I never felt pressured to purchase and my questions were alwa buy. Jacob Adams was extremely helpful online. We emailed back and forth several times. I never felt pressured to purchase and my questions were always answered. I had been looking at several dealerships and talking online with them as well. I felt I got the most honest replys from Jacob and with the best selection available I decided to make the 300 mile trip to Dick Hannah. Once there I realized Jacob was on a different lot and currently with another customer. Stephen Bushey asked if he could help me. They were very helpful and patient as I made my decision. I found Lucas to be very likeable and helpful as well. Then I got sent to Jeremy Bowden to sign all the papers. I instantly liked him as well. What a great staff!! I have family members who have purchased from another dealer, and were called back to the dealer 4 -5 times to complete paperwork that was forgotten or signed incorrectly, with staff that is pushy and borderline rude. This does NOT happen at Dick Hannah Dodge dealership. More