Dick Hannah Chrysler Dodge Ram
Vancouver, WA
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Sales Crew are the Best! Both Bret Barnes & Rob Akers were excellent in product knowledge & customer assistance. They seemed to genuinely car about our satisfaction. Shawn L Both Bret Barnes & Rob Akers were excellent in product knowledge & customer assistance. They seemed to genuinely car about our satisfaction. Shawn Leafdahl prepared the papers and explained everything expertly and in a pleasant manner. More
2015 Challenger Experience My entire purchase experience was characterized by straight forward dialogue and negotiation. My time was valued and other personal commitments readi My entire purchase experience was characterized by straight forward dialogue and negotiation. My time was valued and other personal commitments readily accommodated. My salesperson Justin and all other sales and business staff with whom I dealt were courteous and honorable. This is the 77th new vehicle I have purchased for my personal use and I would rate this experience as one of the top 3. I am not good with names, so will end with kudos to each employee I met. More
very friendly yet professional I was seen promptly but without any pressure. The excellent quality of my experience with the staff at Dick Hannah's is unsurpassed, especially from I was seen promptly but without any pressure. The excellent quality of my experience with the staff at Dick Hannah's is unsurpassed, especially from sales rep. Aladdin Al-Baiaty More
My Dart I had a great experience. I needed a new car and they did what they could to help. I thank Aladdin for all he did to get me into a Dodge Dart. I had l I had a great experience. I needed a new car and they did what they could to help. I thank Aladdin for all he did to get me into a Dodge Dart. I had liked the looks of the dart since the line came back. More
Wonderful time I bought a 2013 Chevy Malibu and love it! My entire family enjoyed our car buying experience. Thank you Bud for making it a great time! I bought a 2013 Chevy Malibu and love it! My entire family enjoyed our car buying experience. Thank you Bud for making it a great time! More
Gerald new car Went in to buy a truck.Ended up with a 2015 Dodge Challenger.Had a good time buying a New car at Dick Hannah. Next time it will be a truck. Went in to buy a truck.Ended up with a 2015 Dodge Challenger.Had a good time buying a New car at Dick Hannah. Next time it will be a truck. More
Great experience! The sales staff, specifically Bud Marsh was very helpful in finding the car to fit me. They got me a fantastic price on a 2015 Dodge Dart GT and helpe The sales staff, specifically Bud Marsh was very helpful in finding the car to fit me. They got me a fantastic price on a 2015 Dodge Dart GT and helped fit the payments to what I wanted. I will definitely come back after another good sales experience. Ryan Wohlsein More
'14 Chrysler 300 - Waled Mohamed was awesome to work with! I didn't ask them to lower the price from sticker, I purchased a car that had less than 7K miles, less than 6 month old vehicle - and they refused to I didn't ask them to lower the price from sticker, I purchased a car that had less than 7K miles, less than 6 month old vehicle - and they refused to fill up my tank. What kind of a dealership won't sell a car with a full tank of gas? If I sold my personal car to a private party - it would come with a full tank. The internet sales dept wouldn't talk to me over the phone about my loan app , they really pushed to get me on the lot. Urging that I do business face to face. They had the car I wanted, so thats where I went, it wasn't because of the dealership. On a positive note - if they have the car you want, the prices were good. I didn't feel the need to negotiate. I tried to do an application at Chrysler's website, however the dealership told me that they couldn't access my application when I use that website, so they asked me to fill out another application on the Dick Hannah website. After I did that they still wouldn't talk to me about whether I was approved or not unless I came to the dealership. When I showed up they made me fill out another application - on paper (which they claim is required of everyone), then asked my husband to do a seperate online application. At this point we've completed four applications (I verified with my credit bureau that Dick Hannah pulled my credit multiple times during this process) until we finally were given the "approval". My credit score is 700- so I would hate to see how much crap someone has to deal with whom has less than average credit. I did really like my salesman, he didn't try to push cars on me I wasn't interested in and there was no pressure. He was very helpful and if Dick Hannah has a car in the future I'm interested in I will call Waled Mohamed for assistance! Good luck with the finance dept though- it wasn't a good experience. More
They were Awesome!! I was very happy that I went there. I got what I needed and their customer service was a plus. If I need another car I will definitely go there. I was very happy that I went there. I got what I needed and their customer service was a plus. If I need another car I will definitely go there. More
Fantastic experience We were looking to test drive some vans and met Rosa in the parking lot. She was very friendly and listened to what we were looking for. She found us We were looking to test drive some vans and met Rosa in the parking lot. She was very friendly and listened to what we were looking for. She found us the perfect van and even let us test drive it home to see if it fit in our garage. She made the experience very comfortable and fun, even for our two boys. We did not feel any high pressure tactics and were able to negotiate a deal that was mutually beneficial. I would highly recommend this dealership and especially Rosa! More