Dick Hannah Chrysler Dodge Ram
Vancouver, WA
Filter Reviews by Keyword
By Type
Showing 665 reviews
We feel that the "service advisers" are more like high pressure salesmen. They must get a commission on total dollar amount. We always end up spending twice the estimated or initial cost. We are not goi pressure salesmen. They must get a commission on total dollar amount. We always end up spending twice the estimated or initial cost. We are not going back, we have given them way to many chances on all of our vehicles. Yes, I know, you would think that we would have learned the first or second time. They got us for 4k this last time. More
The dealership is great, but what makes it great besides there high quality vehicles is the sales people like Makala at Vancouver Dodge. She is top notch and she is very knowledgeable, kind courteous and ha there high quality vehicles is the sales people like Makala at Vancouver Dodge. She is top notch and she is very knowledgeable, kind courteous and hard working she trys her hardest to make sure the customers are fully satisfied in this big purchase. She sold my husband and I our dream cars in the past month. And I will only see her as my sales person. They need more people like her. Thank you Dodge and Makala Mary and Randy Hedgecock More
Easy, Fast, And Painless to deal with.. Smooth transition. Thank you very much. Will come back against Mikella was take very good care of me.. She is a very good salesperson. A special thanks transition. Thank you very much. Will come back against Mikella was take very good care of me.. She is a very good salesperson. A special thanks for her.👍🏻. More
My whole experience working with the Jeep team has continued to be an absolutely stellar experience. Chandler, David and the team have continued to provide excellent customer service even after the sa continued to be an absolutely stellar experience. Chandler, David and the team have continued to provide excellent customer service even after the sale was complete. Chandler has been available for my ridiculous questions any time I've needed him. Talk about upstanding. More
I worked with Roxanne, and she was FANTASTIC to work with. I give her 5 stars! As for the dealership, not as happy. As usual, while trying to close the deal, got the typical run around. Was especial with. I give her 5 stars! As for the dealership, not as happy. As usual, while trying to close the deal, got the typical run around. Was especially annoyed at the games they played when we tried to get a backup FOB. BS, BS, BS, and then magically, they had one. Have to wonder why it wasn't supplied immediately. More
I came up from Eugene to purchase a truck from Is Dick Hannah. I worked with Dan Willyerd , Very professional and friendly didn't try to sell me something I did not want to buy ,like other car dealers di Hannah. I worked with Dan Willyerd , Very professional and friendly didn't try to sell me something I did not want to buy ,like other car dealers did. Highly recommend working with Dan no no pressure on making a purchase whatsoever which made everything nice and easy. If finance department was great got me a better rate than they originally Told me. Worth the trip from Eugene More
Do not take your car here for any out of warranty repairs. They are a total ripoff with their pricing. First they charge a very high $175 diagnostic fee which I was not told about until I was droppin repairs. They are a total ripoff with their pricing. First they charge a very high $175 diagnostic fee which I was not told about until I was dropping my van off. On top of that they tried to charge me an extra $20.00 "environmental fee" when I came to pick my van up after declining to have the work done. I decided to another repair shop that I trust after they gave me a quote that was a third the cost for the same repair! I made the mistake of going to Dick Hannah for my first repair service after my warranty expired. Never again! More
This dealership took an all day event, and me in and out in 45 minutes in my new car. they made me apart of a family vs being a customer. Mikella was great, she had the deal ready by the time I got there an in 45 minutes in my new car. they made me apart of a family vs being a customer. Mikella was great, she had the deal ready by the time I got there and was friendly and easy to work with. If you are going to get a car COME HERE. More
I had a great experience all the time with dick hanna they are very wet and nice people especially Roxanne Parisien she was very nice person to work with. Take care of me from the beginning and end. Went they are very wet and nice people especially Roxanne Parisien she was very nice person to work with. Take care of me from the beginning and end. Went Beyond and beyond . More