Dick Hannah Chrysler Dodge Ram
Vancouver, WA
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great time at dick hannahs Wonderful staff and environment, We arrived near closing time and the staff did all they could to help streamline the process while still keeping us w Wonderful staff and environment, We arrived near closing time and the staff did all they could to help streamline the process while still keeping us well informed. They have absolutely done all they can to make the car buying experience great. Emily helped us out specifically and was pleasurable to work with even though we were keeping them after hours. More
Fabulous!!!! I went in to get rid of my money out and I was treated with respect and professional by a great team! They made something happen that I never thought I went in to get rid of my money out and I was treated with respect and professional by a great team! They made something happen that I never thought was possible! Thank you for a positive way to turn my life around! I will definitely be back and I will definitely recommend. More
Very good experience My husband and I decided to go to Hannah Dealership to look at a Dodge Charger. First I texted a Salesman by the name of Alladin who had sold us a 20 My husband and I decided to go to Hannah Dealership to look at a Dodge Charger. First I texted a Salesman by the name of Alladin who had sold us a 2014 Chrysler Town and Country a couple of years ago and had been very helpful. He immediately returned my text and we made an appointment to meet him at a certain time. Again he gave us the best customer service that a person could ask for. After spending some time, looking at the Charger and driving it, we fell in love with it. After making the purchase Alladin came to the car with us and explained all the functions, which were many. He spent a lot of time and told us we could call or text him at any time if we needed any help. I could not have asked for a better sales person, who was kind, considerate and patient. Hopefully he will still be there the next time we are going to purchase another car. He is a real asset to the Dealership. We were also please with the trade in on our Van and the price we paid for the Charger. Jack and Dawn Coonrod More
Fast and so helpful! We came in for a refinance, Not only did John ensure they'd do their best to get us a better rate, they got us more than we expected. Over half the in We came in for a refinance, Not only did John ensure they'd do their best to get us a better rate, they got us more than we expected. Over half the interest rate we were paying on a new 2016. Thank you so much for all your help John! You are amazing! More
I am so glad I visited Dick Hannah! I couldn't be more happy with my experience at Dick Hannah! I originally visited to look at Challengers; however, after speaking with Joshua for a few I couldn't be more happy with my experience at Dick Hannah! I originally visited to look at Challengers; however, after speaking with Joshua for a few minutes, I learned that they had something truly special inside. After seeing and test driving the Hell Cat Charger, I was hooked! It's amazing and I love it more and more with each drive. Thank you Joshua! More
Love my new charger Was very friendly and helpful. Got exactly what I was looking for for a reasonable price. I will return next time I need a vehicle. Thanks you, Joh Was very friendly and helpful. Got exactly what I was looking for for a reasonable price. I will return next time I need a vehicle. Thanks you, John More
Great car buying and service experience ! Dick Hannah auto group has a bunch of great people and I will definitely go back for my next car. Matt was our sales rep and he was great. Thanks Ma ! Dick Hannah auto group has a bunch of great people and I will definitely go back for my next car. Matt was our sales rep and he was great. Thanks Matt and team! More
Great place to go very pleasant experience This is the second time we have purchased a car through Dick Hannah. The experience was not stressful at all and Aladdin, our salesperson, was very pe This is the second time we have purchased a car through Dick Hannah. The experience was not stressful at all and Aladdin, our salesperson, was very personable and helpful through the whole process. I would recommend Dick Hannah to all our friend and family. We will definitely be a repeat customer More
Exceptional Service! I recently purchased a 2016 Chrysler 200 from Dick Hannah and love my new vehicle. My Sales Consultant Bassam was very pleasant and easy to work with I recently purchased a 2016 Chrysler 200 from Dick Hannah and love my new vehicle. My Sales Consultant Bassam was very pleasant and easy to work with. The Sales Manager Ron, was very straightforward and pleasant to work with too. Same goes with the Finance Manager Hammid, he was very pleasant and easy to work with too. I would recommend this dealership to friends and family. Thank you, Dick Hannah for exceptional service. More
Four weeks of used car xxxx I have never been so taken advantage of, high pressured, lied to, deceived and cheated. Yes, all of those are true. I bought a 2013 Chrysler T & C. Tw I have never been so taken advantage of, high pressured, lied to, deceived and cheated. Yes, all of those are true. I bought a 2013 Chrysler T & C. Two days later I know something is wrong with the transmission and suspension. To keep this short, the vehicle needs a transmission overhaul and more. So, okay, go pick out a different vehicle. After much consternation, I pick out a different vehicle and this is where it gets insane. Sales doesn't take the T & C back, as the people in service said they should. They said my vehicle was never inspected and never should have been sold. I pick out a different used vehicle and they give me wholesale trade in value on a car they never inspected and should not have offered it for sale in the first place, leaving me with an over $7000 indebtedness to a finance company I said I didn't want, for a vehicle I drove for less than five days. Oh, but wait, the magic number shuffle will make it seem all better and what about that magic disappearing $2000 down payment I made? It's much worse than this space allows. I presume that many of those who rate Hannah Chrysler higher, either have greater financial means, where the number shuffling and over-charging are of little consequence or, they are so "taken" by their salesman that it's smiles and handshakes all around.. My complete story is over five pages long and absolutely true. I do believe that Darin, the service manager and Teila, one of the service writers wanted to help but could do nothing on my behalf. More