Dick Hannah Chrysler Dodge Ram

Worst experience ever! I have had a lot of cars in my life time and dealt with a lot of service centers. Dick Hannah Chrysler was the worst experience ever! My service agent I have had a lot of cars in my life time and dealt with a lot of service centers. Dick Hannah Chrysler was the worst experience ever! My service agent dropped the ball before going on vacation. A bunch of unauthorized things were done to my car, I called numerous times to see what was going on, I was put on hold for extended periods no one knew what was going on, and calls were NEVER returned! I finally heard from the service manager who promised to call me back in a day or two. He never called. I finally called, refused to be put on hold and refused to leave a message. Someone finally came on the phone and guess what? My car was sitting there done! Wth?? They said the paper work would be done when I got here and guess what? I'm still sitting here. Never EVER again will I use this service center. And the service agent seems to be MIA again! I started out nice but had to get aggressive to get any sort of satisfaction from this service center. They don't even deserve one star! More

Mandy Rocks ! This past Saturday 7-9-2016 I finally bought the truck I had been wanting for the past 4 months. In reality I had been waiting 4 years to make this pu This past Saturday 7-9-2016 I finally bought the truck I had been wanting for the past 4 months. In reality I had been waiting 4 years to make this purchase. However over the past 4 months I had dealt with Bill and Mandy at Dick Hannah Crysler jeep. So over this period of time Mandy never let go, she called me every other week to see how things were going and to remind me she had my truck. Finally I came in and sat with her to see what we could do. Needless to say I now have a 2016 Ram Rebel. So thank you Many Phibbs for the Awesome work you did, and I am NOT an easy sell, YOU ROCK ! Mandy did everything she said she would do No Pressure, No Gimmicks, just Honesty and that's what sold me. Thanks again Mandy.... Sincerely Paul Taylor More

Awesome Experience I had somewhat of a unique need in a car - I needed to get a second vehicle for my son and his wife quickly ( its a long story). I had no idea what I I had somewhat of a unique need in a car - I needed to get a second vehicle for my son and his wife quickly ( its a long story). I had no idea what I wanted, but had a few specific needs; automatic trans, price range, reliable and 4 door. I decided to visit Dick Hannah in Vancouver, purely on reputation and the number of vehicle makes they handle. It was just an amazing experience from beginning to end. Phil Brodehl was my salesman. He listened carefully to what I was after then spent close to 4 hours with me finding several vehicles that met the criteria. We took countless test drives. The test drive loop they have you take is extensive and covers all the driving scenarios; city stop and go, longer surface routes and freeway driving. Phil was very helpful and most of all, not anything like any "salesman" let alone a "used car salesman". He really wanted to find just the right things for me. I did end up with a really great car. The rest of the Hannah experience was equally friendly and efficient. Even though I live in Oregon, and 30 miles south of Hannah Auto Mall, I"ll be a customer now for life. If you want a truly want an exception experience go over to Dick Hannah Auto Mall in Vancouver. More

Best service ever!! I had a total loss truck and I was upset that day dealing with the insurance. I walk in to this dealership and in less than 10 minutes I had forgot I had a total loss truck and I was upset that day dealing with the insurance. I walk in to this dealership and in less than 10 minutes I had forgotten about my issue with the insurance. After 2 hours working and talking to ROSA I leave the place with a brand new truck . I highly recommend this dealership specially ROSA she will give you what you need in not time . Nice service friendly!!! THANK YOU ROSA AND TEAM!!! Artemio Morga More

Thank you for my new truck Great experience. Thank you Vasiliy! Made the deal easy and had the perfect truck for me. 2nd truck for our family in 2 weeks, If you need a diesel tr Great experience. Thank you Vasiliy! Made the deal easy and had the perfect truck for me. 2nd truck for our family in 2 weeks, If you need a diesel truck go see Vasily More

Go see Justin Jeanfreau! Justin was great. Told him what I wanted to see. Looked at a couple others but back to my first choice. All employed I worked with were "No" pressure Justin was great. Told him what I wanted to see. Looked at a couple others but back to my first choice. All employed I worked with were "No" pressure and professional. Thanks! K. Anderson More

Brandon was amazing! He was helpful and informative! I never felt pushed into a car - just clear info that helped me leave with best vehicle for me! Loved it! He was helpful and informative! I never felt pushed into a car - just clear info that helped me leave with best vehicle for me! Loved it! More

First brand new car, Chrysler 200 I was recomme to this dealership and work with Rosa and had an awesome experience. She and her whole team were excellent. I got a new car and i love i I was recomme to this dealership and work with Rosa and had an awesome experience. She and her whole team were excellent. I got a new car and i love it! Thanks Dick Hannah. More

The most pleasant ,short and productive We had the best experience ever that we would like to recommend Dick Hannah to all our family and friends ,the best customer service and an awesome ,f We had the best experience ever that we would like to recommend Dick Hannah to all our family and friends ,the best customer service and an awesome ,flexible staff helping you make the right choices and best financial decision . Our sales Representitive Joe Lackey was such a blessing in the whole deal ,he was very knowledgable and patient ,also Mr.Mike Findley our financial manager ,he went above and beyond to get the deal done ,Bravo Mike you are the best and last but not the least our financial coordinator Mr.Garrett Graham he was the turning engine running all numbers giving all options and working for your benefits ,big clap Mr.Graham you are definitely a great asset to your company ,and thanks to all the staff they were working so hard on Memorial day and did not give up .Happy customer = Profitable business ,congratulations Dick Hannah on your employees and congratulations to us on the good deal we had the Jeep Wrangler we had from Your branch in Vancouver ,WA. Drs Sarah and W.M Elbahr More

Great service Was a smooth transaction! Relatively quick considering the nature of the business. Both salesmen (Josh and Brandon) were easy to work with and accomm Was a smooth transaction! Relatively quick considering the nature of the business. Both salesmen (Josh and Brandon) were easy to work with and accommodated every question. r/ Kody More