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Dick Hannah Chrysler Dodge Ram
Vancouver, WA
664 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 664 reviews
August 24, 2016
Overall good experience The salesman was good to work with overall. I appreciate the extra effort in making the experience as good as it could be and making sure the addition The salesman was good to work with overall. I appreciate the extra effort in making the experience as good as it could be and making sure the additional accessories where sent. More
by W. Adams
Employees Worked With
Bill Fara
August 12, 2016
amazing The sales Consultant was amazing!!! Thank you Bill Farra for making this experience so great. Your service was so great my family bought 2 more cars The sales Consultant was amazing!!! Thank you Bill Farra for making this experience so great. Your service was so great my family bought 2 more cars from you on the next day. More
by tracye hays
Employees Worked With
Bill Farra
August 11, 2016
Best experience I've had buying a vehicle! They really are nice at Dick Hannah! Our. Sales guy, Phil, knew the vehicle inside and out. Everyone we worked with to purchase out Jeep Cherokee Trai They really are nice at Dick Hannah! Our. Sales guy, Phil, knew the vehicle inside and out. Everyone we worked with to purchase out Jeep Cherokee Trailhawk was outstanding. It isn't common to find great customer service, but these guys have it down to an art and they are totally genuine. They knew the product, made the process easy and sincere, found exactly the vehicle I wanted and it was actually fun to buy my beautiful new vehicle. I highly recommend Dick Hannah to anyone who wants a great experience buying their next vehicle! More
by Crazy Cat Lady of Sherwood
Employees Worked With
Phil and Garret
August 08, 2016
Thanks Mandy! :) From start to finish, Mandy was friendly, personable, and listened to what we actually wanted. We would definitely recommend her if you want a positi From start to finish, Mandy was friendly, personable, and listened to what we actually wanted. We would definitely recommend her if you want a positive car buying experience at Dick Hannah's. More
by chrisd
Employees Worked With
Mandy Phibbs
August 06, 2016
Incompetence Knows No Bounds On Lease Returns! 1. Call them on a Tuesday and ask about returning lease vehicle, they said I could come in at ANY TIME to return it. 2. Go to dealer on a Thursday 1. Call them on a Tuesday and ask about returning lease vehicle, they said I could come in at ANY TIME to return it. 2. Go to dealer on a Thursday evening and they tell me I can only return it during Ally bank's business hours, they tell me 4:30PM the next day will work. 3. Arrive at dealer next day at 4:30 PM, they tell me if car hasn't had a pre-inspection they can't take the car, I get upset and leave after a few choice words. Once I'm gone I call Ally Financial and Ally tells me that ALLY DOESN'T EVEN DO PRE-INSPECTIONS ON LEASE RETURNS. I short, I wasted one evening and left work early the next day for no reason, all because they can't figure out or don't want to DO THEIR JOB and take my lease return back. If they don't want to do it, tell me that, don't waste my time! More
by Lease-Return-Run-Around
Employees Worked With
Vicilly (phone) sales manager 1, 2 3 and 4
August 05, 2016
Brand new car!!! Aladdin, Rosa, and Rami were fantastic, they helped us get our new Dodge Journey. The whole staff was very helpful and kind, felt very welcomed. Defin Aladdin, Rosa, and Rami were fantastic, they helped us get our new Dodge Journey. The whole staff was very helpful and kind, felt very welcomed. Definitely recommend going here! Great place! It was a godsend. More
by Davidtristan
Employees Worked With
Rosa Araujo
August 04, 2016
Dick says "NO"! Too I'm a young female looking for a used car my previous car the engine blow. Dick Hannah came highly recommended and I drive 3.5 hrs to get there . I ha I'm a young female looking for a used car my previous car the engine blow. Dick Hannah came highly recommended and I drive 3.5 hrs to get there . I have been in contact with the dealership through a young woman by the name of Erin about my situation and she knew that I was coming. When I got there the car that I have been looking for was sitting up front waiting for me and I knew great this is going to be an awesome experience, I get inside and Gus I meet at the door and tell him who I am that I'm here to test drive that car , that is sitting out front right there to test drive and wanted to purchase. After MUCH A DO and confusion from Gus we went for a test drive, I gave him my information, told him my situation and Gus ACTED like he's confused. Then Gus goes and gets his boss Aladdin I explained exactly him to my situation and before I know it , I'm thanked , my hand is shaken, and I'm escorted to the door😡. Now I know that my situation is not unique everybody has a little bit of tarnish credit, I was very up front before I even DROVE that 3.5 hours to get there about my situation😡. And if you have some tarnished credit why ask for $5000.00 if you know that's laughable?????!?!!!? And Alaadin in don't need you to explain my situation to me ALREADY KNOW IT you want to do a bait and switch do it to somebody who's closer to you!!!!!! It's been five days haven't heard back from the dealership. Thank you Dick I know I will not be coming back here to purchase a car. My advice to you if you see Gus and Aladdin run! More
by Suckerinbellevue
Employees Worked With
Gus and Alaadin
July 28, 2016
Awsome It was the easiest most enjoyable car buying experience I have ever had. Joe was awsome and really went above and beyond. I will start with this deal It was the easiest most enjoyable car buying experience I have ever had. Joe was awsome and really went above and beyond. I will start with this dealership next time I am looking for a vehicle. More
by Wade
Employees Worked With
Joe Lackey
July 23, 2016
Very helpful I went into the dealership thinking their was no way I would drive out. Not only did I drive out but Rosa worked with me and had me walking out in an I went into the dealership thinking their was no way I would drive out. Not only did I drive out but Rosa worked with me and had me walking out in an amazing brand new car. This was my first car buying experience and I will be back to see Rosa for sure. Thank you so much!! More
by Wertman97
Employees Worked With
Rosa
July 14, 2016
purchase car this is the best & easiest purchase of a new car I have ever had the process went smoothly every one was very nice .& polite & knowlegeable this is the best & easiest purchase of a new car I have ever had the process went smoothly every one was very nice .& polite & knowlegeable More
by moe KLT
Employees Worked With
Garrett, Christopher McNamara,Brandon Winmil
