Dick Hannah Chrysler Dodge Ram
Vancouver, WA
Filter Reviews by Keyword
By Type
Showing 665 reviews
Pleasant We just purchased a Ram. Bassam was our salesman during the process. It went smoothly with Bassam ever present and taking very good care of us. We just purchased a Ram. Bassam was our salesman during the process. It went smoothly with Bassam ever present and taking very good care of us. More
Ram Big Horn 1500 Great service! Rosa did an amazing job helping me with my purchase! Rosa took the time to look for the right truck and explain everything about the fe Great service! Rosa did an amazing job helping me with my purchase! Rosa took the time to look for the right truck and explain everything about the features! More
Theives I bought a 2006 truck in 2008 the engine started knocking they refused to fix it. Said they couldn't hear the knocking it was making. It's very funny I bought a 2006 truck in 2008 the engine started knocking they refused to fix it. Said they couldn't hear the knocking it was making. It's very funny as soon as the warranty ran out then they heard it was going to cost me Seven Grand to fix. Just a month ago I thought I would give them a second chance I went in exchange the car and they said they would pay off the remaining balance and I would carry it alone. After telling me I was approved with a 3.3 financing two weeks later they called me back said my credit was too bad to get the 3.3. It was too bad but only because on a $16,000 car they were trying to get me financed for $30,000. Mind you I was just approved for a $16,000 loan with 3.3 financing on a charger payoff and 19 Grand. My car that I exchanged they had already sent him to be auctioned off after screaming at them to get my car back and cussing at them to get my car back and they finally did. However because they didn't pay it off like they said they would I now have a late payment history. Mind you the car I was going to buy with them which is a 2012 Challenger which is now back on their site under used cars they originally were going to sell it to me for the 16000 and in order to get me financed they said they'd even be willing to reduce the $6,000 off the car being at the $10,000 loan that I needed however after they added all the Mumbo and jumbo I was back up to trying to finance $21,000 and they proceeded to tell me how stupid I was for not accepting the 10% interest rate on the new loan leaving me to pay $30,000 for a $10,000 car I will never ever shop with them again they are as crooked as they come and all they care about is their pocketbooks I will be protesting and standing out with all my paperwork to show how crooked they really are and I will be bringing paperwork from both vehicles so they can see and everybody can see six years of bull crap from them telling me nothing was wrong with my truck until the loan ran out or the warranty ran out on the truck and then they figured out what was wrong. More
Purchase of a 2016 Jeep Cherokee Trailhawk Having purchased a vehicle from Dick Hannah in the past, I was happy to find I had an equally good experience when I purchased a second vehicle from t Having purchased a vehicle from Dick Hannah in the past, I was happy to find I had an equally good experience when I purchased a second vehicle from them again this week. I enjoyed working with Rosa Araujo, as I appreciated her direct, yet witty and easy going style, as well as her knowledge about the vehicle I was interested in (Jeep Cherokee Trailhawk). She's also been great in her follow up after the purchase, and has already called to check in and offer assistance, should I ever have the need. All in all - between Rosa, the sales managers (Aladdin and Rami), and the guy in finance (Hamid), they made the car buying process as about as smooth and easy as you can get! More
Excellent sales experience Had a great experience at sick hannah with our salesman, Curtis Sprague. Not too pushy, but very knowledgeable. I will keep his card and request him a Had a great experience at sick hannah with our salesman, Curtis Sprague. Not too pushy, but very knowledgeable. I will keep his card and request him again when my wife needs a new car. More
Mandy Phibbs , the sales gal is the best. She made us feel comfortable and there was no pressure. We were in and out of there in record time. The best time I ev , the sales gal is the best. She made us feel comfortable and there was no pressure. We were in and out of there in record time. The best time I ever had buying a vehicle. More
A great buying experience I have purchased.many cars at this dealership over the years and have only ever found them to treat me with the upmost respect and honesty. This is t I have purchased.many cars at this dealership over the years and have only ever found them to treat me with the upmost respect and honesty. This is the only dealership where I never worry about getting the best deal possible. Kent Doll More
No pressure sales Bill and Matt were great. No pressure sale and they worked hard to get me a better interest rate than what I had. I was even able to pull onto the lot Bill and Matt were great. No pressure sale and they worked hard to get me a better interest rate than what I had. I was even able to pull onto the lot and look around without anyone following me around immediately. When I was ready and walking back to the showroom is when they asked if I had been helped. Great sales experience. More
Classic bait and switch tactics Interested in an advertised vehicle, was told it would be there for me. Made appt. to test drive and purchase (even got pre approved for this particul Interested in an advertised vehicle, was told it would be there for me. Made appt. to test drive and purchase (even got pre approved for this particular vehicle), drove 1hr to dealership, and was told that the vehicle was no longer available, and was given a different, higher priced vehicle to test drive. High pressure sales managers who kept you waiting while they "worked" on financing with add-on's you didn't agree to. Save yourself a trip. Don't drive all the way out there to be jerked around. More
Best experience ever buying a car!!! Me and my partner came in to look at a jeep Cherokee to tow behind our rv as well as my every day car. We meet Matt and right away felt at ease. He re Me and my partner came in to look at a jeep Cherokee to tow behind our rv as well as my every day car. We meet Matt and right away felt at ease. He really listened to what we were looking for and made the whole process very easy and FUN!! I not only got a new vehicle but also feel like I made friends. Thanks again Matt!!! More