Dick Hannah Chrysler Dodge Ram
Vancouver, WA
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Great and fair people to work with, comfortable atmosphere I found the exact vehicle that I wanted at Dick Hannah, but I had a unique Trade In vehicle that had to be taken into account. The Sales person I dea I found the exact vehicle that I wanted at Dick Hannah, but I had a unique Trade In vehicle that had to be taken into account. The Sales person I dealt with was Rob Akers, and he did a great job to work with and support me on the trade and purchase. I never felt pressured. The management and finance personnel were friendly, competent and helpful in the whole process. I wouldn't hesitate to recommend Rob and Dick Hannah. More
Accommodating We went in to look for a new truck not knowing if anyone there could help us because we speak Spanish. Crystal immediately made us feel comfortable. S We went in to look for a new truck not knowing if anyone there could help us because we speak Spanish. Crystal immediately made us feel comfortable. She reassured us in the decision we made and was very honest with us. We took our son ,who is helping us write this, to translate for us. We are happy that we didn't have to make him do that. More
Buyer Beware Came in to purchase a new Charger at the price they had advertised. Had preapproved low interest loan from our credit union. The dealer argued that th Came in to purchase a new Charger at the price they had advertised. Had preapproved low interest loan from our credit union. The dealer argued that there was no way we could have a loan with that percentage rate. Sales had no clue about the car they had advertised and wanted personal financial information before they would even discuss the car with us. Also added a $3000 surcharge to their advertised price. Sorry Dick Hannah Dodge we will buy our new vehicle elsewhere and NEVER deal with your scam artists again..... More
No pressure experience Had a great experience buying my 2018 Challenger from Dick Hannah Chrysler Jeep Dodge. My salesman Bill Farra was very knowledgeable about the vehicle Had a great experience buying my 2018 Challenger from Dick Hannah Chrysler Jeep Dodge. My salesman Bill Farra was very knowledgeable about the vehicle and was patient while I decided which model was right for me. No pressure, no unkept promises, would do it again More
Excellent customer service!! I arrived at the dealership anxiously and nervous about looking for a new car. I was greeted by Crystal and instantly felt assured, she went into deta I arrived at the dealership anxiously and nervous about looking for a new car. I was greeted by Crystal and instantly felt assured, she went into detail on the specs of the cars she showed me and answered all my questions completely. Buying a new car with the help of crystal was overall a friendly and satisfactory experience. More
Insulting experience My visit this afternoon (11/18/17) was one of the most insulting experiences I’ve ever had with an auto dealer. They didn’t have a trim or color on t My visit this afternoon (11/18/17) was one of the most insulting experiences I’ve ever had with an auto dealer. They didn’t have a trim or color on the lot that we were interested in, but because we where told by the salesman they could locate transfer inventory from other lots took the time to test drive a similar model - only then to be told they wouldn’t look for a truck for us because some manager, who didn’t take the time to even meet us, decided things weren’t progressing fast enough so he wouldn’t spend time on us. To bad for them, my wife and I both really liked how the truck drove, had they found one we liked, we would had bought. More
Easy, very informative, great salesman The salesman Stas really cared what what happening, not just another sale, his manager worked hand in hand to help. No BS just to the point, very good The salesman Stas really cared what what happening, not just another sale, his manager worked hand in hand to help. No BS just to the point, very good, and a good experience compared to other dealerships More
AAA+++++ Fast and easy to work with in and out in just a couple of hours...highly recommended giving them a shot if you are in the market Fast and easy to work with in and out in just a couple of hours...highly recommended giving them a shot if you are in the market More
Very attentiveservice. Very attentive to my needs, the situation I was in, making the dreaded negotiation process seamless and painless. Never did I feel taken advantage of Very attentive to my needs, the situation I was in, making the dreaded negotiation process seamless and painless. Never did I feel taken advantage of or made to feel there wasn't full transparency of each step. More
Roxanne We actually bought a truck from DH truck center. Roxanne was amazing! We did not feel pressured at all and we felt like she was actually working for We actually bought a truck from DH truck center. Roxanne was amazing! We did not feel pressured at all and we felt like she was actually working for us. I will refer everyone to Roxanne!!! More