Dick Hannah Chrysler Dodge Ram

Was not happy with dealership This was the first time I have ever bought a new car and it was not a good experience for me.i had to sit in the dealership for 7 hours for one. Told This was the first time I have ever bought a new car and it was not a good experience for me.i had to sit in the dealership for 7 hours for one. Told them what I wanted my payment to be and it ended up being a lot higher than I wanted. Made me very frustrated by the end cause so much bs. Went out of town the next day and noticed brown, rust, all around the brake lights and back end. Also noticed scratches where they had a sticker. So have to take it back down to dealership and hope they can fix it. Not a happy customer and probably will never buy a.car from you again. More

excellent service stephanie meadows was my sales lady. excellent service and very nice to work with for my new Ram 2500 purchase. great experience. recommend for future stephanie meadows was my sales lady. excellent service and very nice to work with for my new Ram 2500 purchase. great experience. recommend for future purchases! More

Nick & Nick Nick Barcia, salesman first met us on the Dick Hanna Dodge Ram lot in Vancouver as we began our shopping for our next truck. He listened carefully as Nick Barcia, salesman first met us on the Dick Hanna Dodge Ram lot in Vancouver as we began our shopping for our next truck. He listened carefully as we explained that we were just beginning and it may take weeks or even months to find what we needed and wanted. He spent quality time with us listening even when it was obvious we weren’t buying today. He was very well informed and knowledgeable. He seemed more interested in us and what would work for us than in the potential sale. In our conversations we had mentioned we could be interested in a late model trade in and did not have to own new. After two weeks of shopping, we decided that the Dodge Ram brand was our preferred truck. Then, we received a call from Nick asking if we had purchased a truck yet. He had a recent trade-in that matched most of the priorities we had listed with him. After driving several trucks, the next day we were ready to get to the real cost. At that time, Nick Barcia introduced us to the other Nick, his sales supervisor with the same first name. Once again it was a “how can we serve you” attitude. We already had our bottom line set and within a few minutes in the office everyone agreed. Great deal! I must mention that we paid extra at closing for a new vehicle manual because the original was missing. Later, the original manual was found. When we called and told Nick Barcia, he made a special effort to deliver a refund to our home. If Nick and Nick are truly representatives of the culture at Dick Hanna Dodge…I’m buying it. Rick Rios More

Best experience as a car dealership Stephanie is by far the best dealer I've dealt with, I highly suggest her to help with any customer. She helped out & showed me multiple cars but the Stephanie is by far the best dealer I've dealt with, I highly suggest her to help with any customer. She helped out & showed me multiple cars but the one I wanted she knew & made sure I got it. Thank you, Stephanie! More

Good experience for a Dich Hannah dealership This was my third attempt at purchasing a vehicle in the past 10 years from a Dick Hannah dealership. The first two experiences were par for new car d This was my third attempt at purchasing a vehicle in the past 10 years from a Dick Hannah dealership. The first two experiences were par for new car dealerships, poor manners, unwilling to listen to the customer and in the end did not want to sell a car. My latest experience with the New Vancouver Truck Center was much different that my previous experiences. I was not pressured, I was allowed to look without being followed and I was able to ask questions and get answers. The staff was very friendly, I met with the Sales Manger, and overall it was a good experience and untimely I purchased a new truck. During my walk-around of the truck we found several paint chips, and one paint flaw from the factory. I was promised this would be completely taken care of by the service center and I would be contacted right away for the repairs. It had been three weeks and several conversations with my salesman before I was contacted by the service center. As of now I will be working with the service center to resolve the paint issues, but I feel as if my issues were not important enough for the service center to have contacted me sooner and resolved the issues within the first week. This is the primary reasons for the less the 5 star ratings. More

Awesome! Bassam (Sam) was great to work with! This was my first car purchase on my own and the entire team made it easy and no pressure. Thanks guys! Bassam (Sam) was great to work with! This was my first car purchase on my own and the entire team made it easy and no pressure. Thanks guys! More

Best car buying experience We came in looking to buy a newer Dodge durango and Bill was very helpful, friendly and funny. Bill showed us the ones that they had that we would be We came in looking to buy a newer Dodge durango and Bill was very helpful, friendly and funny. Bill showed us the ones that they had that we would be interested in and they had one that was perfect for us. We went in to do the paperwork and everyone who helped us were very nice and helpful. I think the whole experience took only about 3 hours. That is the fastest and best car buying experience that I have ever had. I would definitely recommend Dick Hannah Dodge, Bill and all of the others that helped us, to all my friends and family. We will definitely be doing business with them again. Thank you again Dick Hannah Dodge and Bill for our durango, we love it! More

Chucky is the best My son came in looking to buy that vehicle that he had his heart set on getting and chucky made it happen. Chucky is very personable and has a great s My son came in looking to buy that vehicle that he had his heart set on getting and chucky made it happen. Chucky is very personable and has a great sense of humor. I would tell any friend or family member to go see him in a heart beat. Thank you chucky! More

Great Experience!! Friendly, Fast, Efficient with time and very fair with trade in value. I had been to three other dealerships before them. They were able to get me t Friendly, Fast, Efficient with time and very fair with trade in value. I had been to three other dealerships before them. They were able to get me the vehicle I wanted with the price I wanted. Would highly recommend working with this group!! More

Kept me from going to Idaho I was prepared to drive to Idaho and buy from Dave Smith Motors. Taylor was able to find the same price truck and match it. GREAT EXPERIENCE! I wi I was prepared to drive to Idaho and buy from Dave Smith Motors. Taylor was able to find the same price truck and match it. GREAT EXPERIENCE! I will definitely do business with Taylor again. He knows his stuff and made it a great buying experience. More