Dick Hannah Chrysler Dodge Ram
Vancouver, WA
Filter Reviews by Keyword
By Type
Showing 665 reviews
This guy is a jerk If you ever find yourself purchasing a car from this dealership and they send you to Ron in finance, ask to work with someone else. He was very rude, If you ever find yourself purchasing a car from this dealership and they send you to Ron in finance, ask to work with someone else. He was very rude, impatient and not friendly at all. His phone manners were the same. I hated having to work with him and giving rude people $20k doesn’t feel right at all More
Jeep Grand Cherokee Purchase Great selection of Jeeps, friendly staff, and painless sales process. I received a fair price with very little hassle. I would give them a try if you Great selection of Jeeps, friendly staff, and painless sales process. I received a fair price with very little hassle. I would give them a try if you’re in the market for a Jeep. More
Thank you Mikella from the Ziolkowski family! This was our 9th purchace! We absolutely love all the sales people and they do a great job! They always work with you and are up front and no BS! T This was our 9th purchace! We absolutely love all the sales people and they do a great job! They always work with you and are up front and no BS! They are thorough and explain everything so you know what you are getting! We would highly recommend them to anyone who is wanting a new or used car! We have worked with so many of the sales folks and they are all just wonderful people. More
Bad experience This year I bought three trucks, and the last one I got was a 2019 Ram Dodge, when I bought it I really thought I was getting a good truck, it has no This year I bought three trucks, and the last one I got was a 2019 Ram Dodge, when I bought it I really thought I was getting a good truck, it has not been the case, on the second day had its first issue and today it’s the third time I have to take it in. The person that help me with the all the paper work Tito Lopez helped me a lot and has done an exceptional job, but Teila R. Grinde with service department was very rude. When I drop the truck instead of offering me a rental car or any other that will fulfill the need of my brand new truck she did not care what car I was going to take home while my brand new truck is sitting at the dealer. More
Felt like we were kidnapped! Went in for a used dodge ram 2500, the dealer immediately showed us brand new. Hubby fell in love with brand new, but wanted a specific color. 3 hours Went in for a used dodge ram 2500, the dealer immediately showed us brand new. Hubby fell in love with brand new, but wanted a specific color. 3 hours later we decide to walk cause we weren't reaching a middle ground, we try to get our keys(from out trade in) from service, they bring out a third dealer, higher up, three more hours of negotiations, they're able to get us a color we want, and give us a decent deal on our trade in, but still not satisfied with the price, waiting for keys again (still don't have them) hubby asks if we can sleep on said deal and come back tomorrow refreshed, they say no, deal wont happen then, we go to get our keys, they bring out ANOTHER GUY, still no keys, more negotiations. After being there for 8 hours with our toddler, seeing four different people, we finally reach a middle ground, only truck that we want is 100 miles away, so we have to come back the next day...not to mention the first deal they ran by us they wanted our signatures before he even ran it past his manager, uh no. Also, they wanted to run our credit before we even reacheda agreement! Again, no! A few months ago I went to the Honda dealership by myself looking for a crv, I wanted to see if it was worth hubby's time before I dragged him down there after work. Same run around! I told the dealer I wasn't gonna sign a thing until my husband was there, and she still pressured me to sign a paper saying "if I get this deal, I'll purchase this vehicle" it's not legally binding she assured me, but still! Told her I wouldn't, then she gave me a credit app! Again, no! Didnt even like the crv, I told her that, she grabbed another dealer who gave me the same run around! I don't know what kinda plan of attack they have, but they definitely feel like they hold you hostage before you can come to an agreement. I gave them a fair review because they finally gave us a good deal. You may get a good deal, but 8 hours of a day wasted that you'll never get back? Is it worth it? Thankfully my toddler was happy that whole time and had lots of snacks! Put I still regret putting him thoughthat, and myself,.. More
Fast, Easy, Great Deal Came into Dick Hannah to check out their trucks, I’ve always owned Chevrolet’s, not anymore! Met Sierra and within minutes found a truck, they price Came into Dick Hannah to check out their trucks, I’ve always owned Chevrolet’s, not anymore! Met Sierra and within minutes found a truck, they price matched, cut a great deal and didn’t spend an entire day hassling with a bunch of high pressure salespeople. More
Ver pleased Contacted to order Ram ProMaster in transit. Bill F. listened to my needs and kept me informed as to delivery. Upon delivery he assisted in the access Contacted to order Ram ProMaster in transit. Bill F. listened to my needs and kept me informed as to delivery. Upon delivery he assisted in the accessories I needed installed. I flew in from neighboring state and he picked me up at the airport. 3 hours later I was headed home in my new vehicle. Thank to all! More
Superb experience at DickHannah Bill Farer made my purchase of a 2004 Volkswagen Beetle Convertible happen. Working w/Bill long distance, as I live five hours from Vancouver, WA, wa Bill Farer made my purchase of a 2004 Volkswagen Beetle Convertible happen. Working w/Bill long distance, as I live five hours from Vancouver, WA, was easy. Bill answered my many questions, promptly, completed initial paperwork by phone and went the extra mile to make sure the vehicle was the car I wanted. Without reservation I would recommend Bill Farer and DickHannah Dealership to all who desire a timely transaction and honesty in purchasing a car. Thank you! More
Service Review I took my car for a safety issue. I was greeted by Kelsey with smile. Within half an hour my car was fixed. One of the best experience I’ve ever had. I took my car for a safety issue. I was greeted by Kelsey with smile. Within half an hour my car was fixed. One of the best experience I’ve ever had. She was so virtuous, knowledgeable and nice. I strongly recommend it. More
William F is awesome William Farra at Dick Hanna Dodge was awesome. We came in with a less than average situation. From the beginning to closing paperwork was an awesome e William Farra at Dick Hanna Dodge was awesome. We came in with a less than average situation. From the beginning to closing paperwork was an awesome experience. I would highly recommend Dick Hanna’s dealership. More