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Diamond Mazda

Lancaster, CA

4.7
145 Reviews

1015 Auto Mall Dr

Lancaster, CA

93534

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145 Reviews of Diamond Mazda

September 10, 2023

Keri is awesome, and the service tech for oil change had me in and out in less than an hour. Good stuff! Every service department should take notes from those 2. More

by HRPUFF001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keri Spencer
Sep 12, 2023 -

Diamond Mazda responded

Thank you for your kind words. I know servicing your vehicle takes time out of your day and I strive to make every experience a pleasant one. I am extremely happy that you left satisfied and I do appreciate your business. Sincerely, Dustin L. - GM dlawler@daliaauto.com (661) 949-3586

August 30, 2023

Richard and Rueben were the car salesmen that helped me purchase my new Mazda. They were both attentive, friendly and helpful. Overall the car buying experience at Diamond Mazda was excellent. More

by jorenladd
Recommend Dealer
Yes
Employees Worked With
Ruben Hernandez, Richard Maguire
Sep 05, 2023 -

Diamond Mazda responded

Thank you for your kind words and for taking the time to inform us of your positive experience. We are sincerely pleased to know that Richard and Rueben's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, Dustin L. - GM dlawler@daliaauto.com (661) 949-3586

August 29, 2023

Excellent sells rep very helpful who wanted to help and not just make a sell More

by keioncaldwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Maguire
Sep 01, 2023 -

Diamond Mazda responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and I am pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Dustin L. - GM dlawler@daliaauto.com (661) 949-3586

August 28, 2023

The salesmen that helped me were very attentive and understanding. They didnt push and made the sales process easy for me. I was nervous to make a huge purchase but thanks to Richard and associate I am More

by dgalloway0015
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard , Ramsey Esteva, Richard Maguire
Aug 31, 2023 -

Diamond Mazda responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and I hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Dustin L. - GM dlawler@daliaauto.com (661) 949-3586

August 27, 2023

Went there to buy a good used car. The process was smooth except when the tried to sell me a way overpriced extended service warranty. I also had a pre-approval for credit, but they ap More

by robmay13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ramsey Esteva
Aug 30, 2023 -

Diamond Mazda responded

Thank you for sharing your positive experience. Your feedback will be reviewed with our team. Please do not hesitate to reach out to me discuss your experience further. Sincerely, Dustin Lawler - GM dlawler@daliaauto.com (661) 949-3586

August 27, 2023

Service experience was great! The staff was very friendly, service was completed quickly, and the technician even sends you a short video summarizing the services performed and cu More

by COCHISE BARBER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keri Spencer
Aug 30, 2023 -

Diamond Mazda responded

Thank you so much for your review! Happy customers are our goal and our mission at Diamond Mazda, and it’s exciting to see that this service was delivered to you during your visit. Should there be anything else you need, please don’t hesitate to let me know. Sincerely, Dustin Lawler - GM dlawler@daliaauto.com (661) 949-3586

August 25, 2023

The dealership was very knowledgeable. The rep was extremely friendly. The wait was a little long More

by SHAR0318ON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Amirkhanyan, Ramsey Esteva, Marco Lozano, Evelyn Curiel, Isaiah Soto, Fabian Ibarra, Sarah Hile, Arsen Mkhitaryan, Ruben Hernandez, Richard Maguire
Aug 30, 2023 -

Diamond Mazda responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and I value your business. Your feedback will be reviewed with our team and please don’t hesitate to call me if you’d like to discuss anything in greater detail. Sincerely, Dustin Lawler - GM dlawler@daliaauto.com (661) 949-3586

August 20, 2023

Reception at arrival for servicing was excellent as usual. My car was placed into work faster than expected. Work was completed and feedback was given . I was advised on items needing future attention More

by GEODAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not used.
Aug 23, 2023 -

Diamond Mazda responded

It is great to hear about your recent service experience. I will certainly pass on your feedback to our team as they will be happy to hear it! I look forward to working with you again in the future! Sincerely, Dustin Lawler - GM dlawler@daliaauto.com (661) 949-3586

August 20, 2023

Very pleased with my results. Input to service was quick and service was completed timely. I appreciate the early notification of services needed. and look forward to completion o More

by GEODAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No sales department contacted.
Aug 23, 2023 -

Diamond Mazda responded

Thank you for leaving us this review. I am happy to hear that you were pleased with the service you received from Diamond Mazda. If there is anything more that I can do, please come back and see us again. Take care! Sincerely, Dustin Lawler - GM dlawler@daliaauto.com (661) 949-3586

August 19, 2023

The reps were really nice and explained everything to me. They even made a video showing what they were working on and where the problem was. More

by ASHLEYNMERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evelyn Curiel
Aug 23, 2023 -

Diamond Mazda responded

I appreciate your kind words about our service team. Thank you for choosing Diamond Mazda for your vehicle needs. Sincerely, Dustin Lawler - GM dlawler@daliaauto.com (661) 949-3586

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