Back

Diamond Mazda

Lancaster, CA

4.7
146 Reviews

1015 Auto Mall Dr

Lancaster, CA

93534

Directions

By Type

146 Reviews of Diamond Mazda

March 05, 2022

I've been dealing with several dealerships recently and would like to mention that Iman at Diamond Mazda is a stand-up individual and very helpful as he helped guide me with my options towards a future pur More

by Scrollking54
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iman
Mar 09, 2022 -

Diamond Mazda responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Sam Kassis - GM, skassis@daliaauto.com, (661) 945-7590

February 13, 2022

We came back from visiting the Ford store last week but this time we left with the truck we wanted by the help of Iman and his boss. Thanks Iman and Diamond Mazda for the enjoyable experience. More

by Klototheknow
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iman
Feb 16, 2022 -

Diamond Mazda responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Sincerely, Sam Kassis - GM, skassis@daliaauto.com, (661) 945-7590

February 10, 2022

I’m here to say that I have never experienced any customer service so great and comfortable as I have received from Brenton (general manager) and Iman (internet manager). I have nothing but amazing t More

by Heinerseth
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iman
Feb 15, 2022 -

Diamond Mazda responded

Thanks for letting us know of your complete satisfaction. We pride ourselves on our customer service and we're glad we met our goals during your visit. Take care! Sincerely, Sam Kassis - GM, skassis@daliaauto.com, (661) 945-7590

February 09, 2022

I went in over a week ago after receiving an email from Diamond Mazda. I only wanted to sell my Mazda and Iman helped me get it taken care of and they paid off my car loan and I'll be receiving a check. More

by Jguttransport
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Inan
Feb 14, 2022 -

Diamond Mazda responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Sam Kassis - GM, skassis@daliaauto.com, (661) 945-7590

February 09, 2022

I wasn't in the market as I just had started a lease last year. I was able to upgrade from my 2021 Mazda3 into a new lease 2022 CX5 and they were able to work with me to keep me within my budget. Tanay and More

by Cbarberflyguy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanay and Iman
Feb 14, 2022 -

Diamond Mazda responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Sam Kassis - GM, skassis@daliaauto.com, (661) 945-7590

February 08, 2022

Drove 130 miles to purchase car, after three days of waiting for them to have time to help me, we were approved then at time of signing they added $6K to total price to my suprise. The items in the 6K w More

by John - Redondo
Price
Recommend Dealer
No
Employees Worked With
Terrell, Angel, Tony & Iman
Feb 10, 2022 -

Diamond Mazda responded

John, we appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, Sam Kassis - GM, skassis@daliaauto.com, (661) 945-7590

February 04, 2022

I had been complaining about not being able to access my Sirius account on my new lease and Iman was patient with me from the start and helped me figure out how to program it and use it on my phone. He was More

by eburdcountry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iman
Feb 09, 2022 -

Diamond Mazda responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Sam Kassis - GM, skassis@daliaauto.com, (661) 945-7590

February 03, 2022

I had a pleasant experience purchasing my new Mazda3 at Diamond Mazda. I live a few hours away and Iman helped facilitate the delivery process. The salesmen, Angel and Bryan were very courteous when they More

by fangmeds12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iman, Angel, Bryan
February 02, 2022

We enjoyed our visit with Diamond Mazda. Iman was very patient and helped my husband and I pick out the right selection. More

by Elizpete
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iman
Feb 07, 2022 -

Diamond Mazda responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Sam Kassis - GM, skassis@daliaauto.com, (661) 945-7590

January 30, 2022

Iman is a genuine character and I admire his professionalism. He was able to help guide my family and I to setup for our daughter's purchase. Thanks Iman! More

by Jaimie5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iman
Feb 02, 2022 -

Diamond Mazda responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Sam Kassis - GM, skassis@daliaauto.com, (661) 945-7590

...
12
...