Diamond Ford

Jessica was amazing as usual! I am still awaiting an outcome however, on my tail gate straps that were incorrectly installed in the Fall of 2022, on my Ford F250. This was part of I am still awaiting an outcome however, on my tail gate straps that were incorrectly installed in the Fall of 2022, on my Ford F250. This was part of a tailgate replacement paid by my insurance. I await a solution on this issue. More

Best service department I ever went to. They treat you like family and get you taken care of swiftly. They know what they are doing over there! Thank you Diamond Ford! They treat you like family and get you taken care of swiftly. They know what they are doing over there! Thank you Diamond Ford! More

Very friendly and quick service. I would recommend this service location to my friends and family. I would recommend this service location to my friends and family. More

Helpful, friendly and performed on time. They took time to help me understand what was needed and what they did. They took time to help me understand what was needed and what they did. More

Easy to get the vehicle serviced. No problem at all and the service was quick. No problem at all and the service was quick. More

Great service I will definitely go back and I would recommend . The staff was helpful recommend . The staff was helpful More

Jessica is amazing and always make sure our vehicle needs are met, and in a timely manner! Thanks! are met, and in a timely manner! Thanks! More

Jessica, service manager at Diamond Ford was great to work with. She also avoided damage to my motorhome when the technician, not paying attention, almost drove under a roof that was too shallow for the work with. She also avoided damage to my motorhome when the technician, not paying attention, almost drove under a roof that was too shallow for the vehicle height. She ran out of her office and physically stopped him by banging on the window. Thank you Jessica! More

Always ask for Barret he is very knowledgeable & goes above & beyond to help, Thanks Barret above & beyond to help, Thanks Barret More

Purchased a Certified 2018 Ford Fiesta in December 2022. When I went to pick it up the kid who sold it to me sent me text messages stating that a few parts were on order due to them being broken and he woul When I went to pick it up the kid who sold it to me sent me text messages stating that a few parts were on order due to them being broken and he would call me when they arrived. It’s May 2023 and I have called numerous times requesting my parts but no one has nor will help me. I stopped by and showed the text messages to the sales staff management and he let me know the salesman wasn’t no longer employed with Diamond. He agreed to order the parts for me but never did. The car leaks oil excessively, makes a shuttering noise when you turn it off, the horn doesn’t work at all, the steering wheel is missing buttons, the break light is broken and hanging from the ceiling, the chair adjustment cover is broken and hanging off, it smells like cigarettes, and there is a cigarette burn mark in the seat which was conveniently covered up during the time I viewed the car. This was my second vehicle I purchased from Diamond and was intending on buying my wife a new Expedition for Christmas but I will never come back to Diamond and allow them my business. Terrible dealership with garbage management. More