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Diamond Ford
Lancaster, CA
635 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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635 Reviews of Diamond Ford
Verified Customer
January 04, 2024
The technician arrived within the window of time given. He was friendly, efficient, and fast. He got the job done and I was very happy with the service. It was great to have him come to my home! He was friendly, efficient, and fast. He got the job done and I was very happy with the service. It was great to have him come to my home! More
by Bikmoma
Employees Worked With
I do not remember any of the names. This was a mobile service
January 04, 2024
Chris Mejia was excellent as I was able to negotiate the deal remotely and we arrived at a deal. He was understanding, friendly and not aggressive. He listened to our needs and met them. Ashley in Finance w deal remotely and we arrived at a deal. He was understanding, friendly and not aggressive. He listened to our needs and met them. Ashley in Finance was excellent as well, listening to our needs and offered us a deal we could not refuse. I will recommend any family and friends to make the drive and deal with both. More
by tim.josie.moreno
Employees Worked With
Christian Mejia and Ashley Shaw
January 03, 2024
Have had bad experiences at this dealership but because of Barette I keep coming back . He’s a great service advisor always keeps me updated and is very helpful with a great attitude . Diamond ford needs of Barette I keep coming back . He’s a great service advisor always keeps me updated and is very helpful with a great attitude . Diamond ford needs more service advisors like Barette. More
by BETH
Employees Worked With
Barette service advisor
January 03, 2024
Barrett is very easy to work with. Always looking out for the customer. Knowledgeable about his work and the vehicles he services. A true pleasure to work with. Always looking out for the customer. Knowledgeable about his work and the vehicles he services. A true pleasure to work with. More
by capsgraham
Employees Worked With
Service Department Barrett
January 03, 2024
Eric the manager wouldn't keep his word about reducing the total price if my tax rate was lower than the first quote. Also when I asked for the original paper with the numbers, something he had me sign, t the total price if my tax rate was lower than the first quote. Also when I asked for the original paper with the numbers, something he had me sign, the paper was conveniently shredded. The cashier was also kind of an xxx. I should have known things weren't all up and up from the beginning. When I was coming for the car was told was on the front of the lot by salesman Eric. After a long wait I saw him come up with the car and a jump starter. Between this and discovering the underinflated tires they sold on the car I realize this car was just sitting on a back lot somewhere for a long time. The dealer had possession of this car for over a year for some reason. More
by L
Employees Worked With
Hamid Sandoghdar, Eric Reynolds, Rene Flores, Eric Douglas
January 02, 2024
Richard was my sales guy and he did an amazing job. He was very helpful and kind. I am a returning customer, and I will continue to recommend this dealership to friends and family :) He was very helpful and kind. I am a returning customer, and I will continue to recommend this dealership to friends and family :) More
by merrayn
Employees Worked With
Keith Kroger
