
Diamond Ford
Lancaster, CA
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635 Reviews of Diamond Ford
The worst dealership in America, phones don't work, service advisor never return your call, they over charge for service. You have to wait for days to get a phone call back. Poor customer service. The service advisor never return your call, they over charge for service. You have to wait for days to get a phone call back. Poor customer service. The dealership needs to be closed or ownership needs to change, half the service dept needs to fired. Just the worst the worst Dealership and Service Department..... More
The staff at this Dealership have been outstanding to work with - both the Service Department and parts Department. I am in charge of a small Fleet with minimum staff and my time is valuable and the staf work with - both the Service Department and parts Department. I am in charge of a small Fleet with minimum staff and my time is valuable and the staff here always try their best to accommodate our needs - Thanks a bunch! More
Brian was really great getting things done quickly. He was very knowledgeable about the many features on our new vehicle. He remembered us which surprised us because we hadn’t seen him but ine time and He was very knowledgeable about the many features on our new vehicle. He remembered us which surprised us because we hadn’t seen him but ine time and that was seven and a half months ago. As far as the others on the list we don’t remember them. More
Barrett was excellent, knowledgeable, informative, and provided me with the information I needed with timeliness so that we could move forward with my car repair. I will absolutely return for service. provided me with the information I needed with timeliness so that we could move forward with my car repair. I will absolutely return for service. More