
Diamond Ford
Lancaster, CA
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635 Reviews of Diamond Ford
Our auto buying experience was great! . All the staff were attentive, polite and professional. We enjoyed working with Eric, Aaron and Mitchell. They were focused on our need for an eco . All the staff were attentive, polite and professional. We enjoyed working with Eric, Aaron and Mitchell. They were focused on our need for an economical pick-up truck. Introduced us to used vehicles which ranged in higher cost than we wanted to pay. Then Mitchell found 2 new vehicles - 2023 Ford Maverick. With his candor and vehicle knowledge he showed us how a new vehicle will meet our needs and be more cost effective. With Eric's guidance in pricing the vehicle's package to meet our budget we were able to purchase the 2023 Maverick Lariat in our price point range. Ashley was excellent in the Finance Dept. She was thorough and professional. She stayed after closing to make sure the purchase contract was accurate and complete. Very smooth signing process.. More
Asked for diagnosis of a rattle, was told it was the passenger side mirror, which cannot be true. Result was I paid for a diagnosis that did nothing. passenger side mirror, which cannot be true. Result was I paid for a diagnosis that did nothing. More
My last service we did was the works. Great value for the money. I have never really had a problem with Diamond Ford service. I did have a complaint once and Brook helped me out and the Great value for the money. I have never really had a problem with Diamond Ford service. I did have a complaint once and Brook helped me out and the question was resolved. Brook is a really good Service Mgr. Thank you. More
I took my Truck in for an oil change and recall inspection The service was done and set up appointment for the recall service .They were very friendly and nice , keep up the great service . inspection The service was done and set up appointment for the recall service .They were very friendly and nice , keep up the great service . More
Thank you Dan Di Giovanni, for your outstanding service , you take such good care of our cars and work trucks. we know we can count on you . which in the past has not been the case so thanks to Mr Dan we are you take such good care of our cars and work trucks. we know we can count on you . which in the past has not been the case so thanks to Mr Dan we are returning to ford for our service and repairs. More