Diamond Chevrolet of San Bernardino

Excellent customer service and very friendly, very helpful, respectful, and informative. Decent timing and excellent service. helpful, respectful, and informative. Decent timing and excellent service. More

Wrong charges! ! Was overcharged and then reviewed by service advisor and charges changed. However, I still thing that I was overcharged. Car 2 electric seat stop fu ! Was overcharged and then reviewed by service advisor and charges changed. However, I still thing that I was overcharged. Car 2 electric seat stop functioning. I checked circuit and it was very hot. Purchased new circuit breaker, I asked service advisor for assistance, he installed circuit breaker but the seats did function. When i got hone I checked the circuit breaker and it very hot, I used a needle nose pliers to removed. He recommended to make a reservation for diagnostic electrical check. I took the car back. The mechanic reinstalled circuit breaker and performed a seat functional task by using the seat switches. The driver seat function normally but the passenger the up and down fail. Mechanic recommended to remove and replace motor. However service advisor called and stated that he could not find a motor. So I went to pay the bill. The charge was $400, I objected. I expressed my concern, how can you charge such amount for restarting a circuit breaker when the seat were removed and motors checked individually for electrical problems including checking the harnesses and fuse box terminals. I still pay $199.00 with reservations. A so call service advisor that had nothing to do with my vehicle stated argued with me. I worked for Buccheits garage for a time and I am aircraft mechanic. He told me that final work order assessment including seat removal to check motor, that was lie. If I as a mechanic installed the circuit breaker and and very was normal with the exception of the up/down problem I would have charged customer $50 instead of $199. That customers relations so the customer return. I spend over $4000 last year on my car. It is expensive but trust diamond chevrolet not no more. More

Oil change took 4 hrs they didn’t call to notify my car was ready, I had to call them myself twice. was ready, I had to call them myself twice. More

Duc Nguyen was also great! he was very knowledgeable and answered all my questions. Excellent service! he was very knowledgeable and answered all my questions. Excellent service! More

Nathan is amazing goes out of his way to assist and awesome customer service. Totally recommend him the service advisor. awesome customer service. Totally recommend him the service advisor. More

Eddie always kept me up to date with the progress of my new transmission. great Service and Value. new transmission. great Service and Value. More

Great job be honesty and working with me being the consumer. I traveled to dealership and they fulfilled their promises. Thank u for seamless purchase. consumer. I traveled to dealership and they fulfilled their promises. Thank u for seamless purchase. More

Best place to service my two vehicles. This place really cares about my truck needs This place really cares about my truck needs More

We appreciate the knowledge and expertise of the mechanics here. They KNOW what to do! "Speed of Service" is not an issue with us. We just know that Crest (and now Diamond) is a trustworthy plac mechanics here. They KNOW what to do! "Speed of Service" is not an issue with us. We just know that Crest (and now Diamond) is a trustworthy place to do business. More

Thank you for your Great service Ruben, you made the buying process very easy! I love the car! buying process very easy! I love the car! More