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Diamond Chevrolet of San Bernardino

San Bernardino, CA

Overview
Employees
Reviews
Vehicles
4.3
779 Reviews
Why Our Customers Continue to Choose Diamond Chevrolet in San Bernadino The history of Diamond Chevrolet starts over 55 years ago when a man named Bill Bader purchased Jack Coyle Chevrolet located off 8th and F streets in San Bernardino and renamed it Crest Chevrolet. Bader relocated the dealership to where it sits now on 21st and I streets in 1975. Alam Khan of Diamond Motor Group purchased the store in 2019 and continued to operate as Diamond Chevrolet of San Bernardino. With a history deeply rooted in this city we are proud to continue to serve this great community and re-inspire the "Do It Today" motto.
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909 W 21st Street

San Bernardino, CA

92405

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Showing 779 reviews

May 01, 2024

I've taken my truck for service since I purchased the truck there in 2017 (only this dealership has worked on my truck). On three occasions after basic service was completed, I've had major work to be do More

by SNAHUAT81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nathan Cooke, Martin Ramos, Trish Wilson
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May 04, 2024 -

Diamond Chevrolet of San Bernardino responded

I appreciate the opportunity to learn about your recent experience in our service department. If you are open to contacting me at your earliest convenience, I would like to further discuss what happened and do my best to address these issues. I look forward to speaking with you and regaining your trust in our business. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

May 01, 2024

Nathan Cooke is amazing, I have been working with him for almost 20 years, give the man a raise More

by DIAMONDCHEVROLET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke
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May 03, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

May 01, 2024

The oil change was ok but my wife’s after market tire diamond caps were lost and never recovered. I called the service advisor but never got a response and never got compensation. More

by pedro.payan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eddie Brady
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May 04, 2024 -

Diamond Chevrolet of San Bernardino responded

I value hearing about your experience at our dealership. I take customer care very seriously at Diamond Chevrolet of San Bernardino and I assure you that I am truly dedicated to rectifying this situation. I would greatly appreciate it if you would reach out to me at your earliest convenience so that we can discuss the situation in detail. I hope to hear from you soon. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

May 01, 2024

The service and sale of my 2024 truck was excellent. David in internet sales was a great help as well as his sales manager ( sorry I forgot his name Jason Maybe). I hope that the two free oil changes (a More

by neune1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karl Bomar
5.0
This rating includes all reviews, with more weight given to recent reviews.
David De La Mancha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Duc Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Henderson, Eddie Brady
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May 03, 2024 -

Diamond Chevrolet of San Bernardino responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

April 29, 2024

Got an awesome deal ! They were very open and transparent about the deal. We’re NOT PUSHY and made the process very easy. More

by rodriguezclaudio10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
David De La Mancha
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

Diamond Chevrolet of San Bernardino responded

I am so glad to hear you are pleased with our product, Claudio! We work hard to make sure everyone we work with knows how much we care about them and want to deliver a quality product. I hope you will consider us again next time! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

April 29, 2024

Very knowledgeable. Professional with advice and experience. I would recommend Diamond Chevrolet to friends and family. More

by rfwalker426
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timothy Kubo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth Ornelas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

Diamond Chevrolet of San Bernardino responded

Thanks for your perfect review! We're glad to hear that our team was very knowledgeable! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

April 29, 2024

Always available, great service and prices. Friendly staff. Great mechanics. Thankyou very much for everything More

by 99NEVERMIND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Brady
Report | Print
May 02, 2024 -

Diamond Chevrolet of San Bernardino responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

April 28, 2024

This dealership is so open with warm hospitality and they treat you with respect and like family. It is a true pleasure experience and to be apart of, to the point you would want to continue to to be at this More

by AG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Bugarin Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Oceguera, Carlos Bringas, John DeJesus, Sean Henderson, Jaime Martinez, Tim Kamotto
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May 01, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for recognizing your experience at Diamond Chevrolet of San Bernardino. I consider customers as part of our family, and as an extended part of our family, I want you to receive the kind of treatment each of us would want and expect. I look forward to working with you in the future and hope you keep us in mind the next time you are car shopping. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

April 28, 2024

I have been coming to this dealership since it was Crest Chevrolet. I have always received excellent customer service!! 😀 More

by TONYADRAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Brady
Report | Print
May 01, 2024 -

Diamond Chevrolet of San Bernardino responded

I am delighted to hear that you had a positive experience with us. I strive to provide the best customer service possible and I am glad that we could meet your expectations. Thank you for your kind words! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

April 28, 2024

The service department is always so efficient. Very knowledgeable. They take pride there work and the satisfaction of there customers More

by LINDAJHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke, Martin Ramos, Eddie Brady, Trish Wilson
Report | Print
May 01, 2024 -

Diamond Chevrolet of San Bernardino responded

I appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if I can help with anything at all. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

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