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Diamond Chevrolet of San Bernardino

San Bernardino, CA

Overview
Employees
Reviews
Vehicles
4.3
777 Reviews
Why Our Customers Continue to Choose Diamond Chevrolet in San Bernadino The history of Diamond Chevrolet starts over 55 years ago when a man named Bill Bader purchased Jack Coyle Chevrolet located off 8th and F streets in San Bernardino and renamed it Crest Chevrolet. Bader relocated the dealership to where it sits now on 21st and I streets in 1975. Alam Khan of Diamond Motor Group purchased the store in 2019 and continued to operate as Diamond Chevrolet of San Bernardino. With a history deeply rooted in this city we are proud to continue to serve this great community and re-inspire the "Do It Today" motto.
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909 W 21st Street

San Bernardino, CA

92405

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Showing 777 reviews

June 02, 2024

Greg did a great job! Highly recommend this place and the people are awesome. Go check them out! More

by DELROJO100
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chikezie Okeiyi, Greg Thulemeyer
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Jun 05, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your positive review! We are thrilled to hear that you had a great experience at Diamond Chevrolet of San Bernardino. We appreciate your recommendation and kind words. We look forward to welcoming you back and assisting you in the future. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

June 02, 2024

Edi was very professional, I really appreciate his help, he got us in and out promptly, very satisfied with the service. More

by Angie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Brady
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Jun 05, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for the 5-star review, Angie! We're thrilled to hear that Edi provided you with professional and prompt service at Diamond Chevrolet of San Bernardino. We appreciate your kind words and are glad to hear that you were satisfied with your experience. We hope to see you again in the future! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

June 01, 2024

The service team will sit on your car for months and lie to you about why it’s not done. The mechanics are incompetent. Glorified parts changers. When they do repair your vehicle they leave the area greasy. More

by aadaire7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Karl Bomar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Cooke, Eddie Brady, Trish Wilson
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Jun 04, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your feedback with us. We acknowledge your concerns regarding the service experience you had at Diamond Chevrolet of San Bernardino. We strive to provide top-notch service, and we're disappointed to hear that we fell short of your expectations. We take your feedback seriously and would like the opportunity to address this matter further. Please feel free to reach out to me directly so we can work towards a resolution. Thank you. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

May 31, 2024

They Kept my truck for almost 2 weeks with no courtesy car. Terrible service and terrible pricing. 1500 to change a thermostat. I saw someone on YouTube change it in 30 minutes. More

by adrianh0419
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eddie Brady
Report | Print
Jun 04, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your feedback with us, Adrian. We're disappointed to hear about your experience at Diamond Chevrolet of San Bernardino. We strive to provide efficient service and fair pricing. Please feel free to reach out to me directly so we can address your concerns and work towards a resolution. Thank you. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

May 31, 2024

The minute we arrived I was ask what was I there and right away they took care of my car and work on it right at that moment we were very please with the service you provide. More

by RBARRANCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Bomar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Cooke, Eddie Brady, Trish Wilson
Report | Print
Jun 03, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your positive experience with us! I am delighted to hear that you were pleased with the service provided at Diamond Chevrolet of San Bernardino. I strive to provide efficient and excellent service to all our customers. Please feel free to share your experience with others, and I look forward to welcoming you back in the future. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

May 30, 2024

The customer service here is crazy awesome, the employees are all very helpful and friendly. Stop on by for some wonderful friendly customer service 🙂 More

by MARKISEKINGZEROOO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke, Eddie Brady, Trish Wilson
Report | Print
May 31, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for the kind words about our customer service at Diamond Chevrolet of San Bernardino! I am thrilled to hear that you had a wonderful experience with our helpful and friendly team. I appreciate your support and look forward to welcoming you back in the future. Drive safely! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

May 30, 2024

The all where awesome, helpful and knowledgeable , I will be returning to obtain a suburban or a Tahoe, thanks for your time and service More

by PREEYVETTE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Kubo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your kind words! I look forward to assisting you again and providing you with excellent service. See you soon! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

May 29, 2024

Used vehicle experience. Not all bad to be honest. The finance manager Tim was quite the pleasure to work with. Jaime Martinez was also pleasant. The part manager was really More

by Theo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Timothy Kubo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Bomar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Duc Nguyen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Martinez, Tim Kamotto
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Jun 01, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your feedback, Theo. We appreciate the shoutout to Tim, Jaime, and our part manager for their excellent service. I regret to hear about the disappointment regarding the key situation. We always aim for a positive experience and will use your feedback to improve our services. If you'd like to discuss this further, please feel free to reach out tome directly. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

May 25, 2024

David has Been phenomenal. His customer service has been outstanding. And his dedication to helping me in this process from start to finish has been outstanding. I would reco More

by Toi Waddles
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David De La Mancha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Duc Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 28, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for taking the time to share your positive experience with Diamond Chevrolet of San Bernardino. I am thrilled to hear that David provided you with outstanding customer service and dedicated support throughout the process. It means a lot that you would recommend us to your friends and family. I look forward to welcoming you back in the future! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

May 25, 2024

Nathan did a great job getting my truck in and finding out what was wrong with it Thanks for getting it done More

by RANDYJLEWIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke
Report | Print
May 28, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for the 5-star review, Nathan truly appreciates your kind words! I'm glad to hear that he could assist with getting your truck in and figuring out the issue. If you ever need anything else, feel free to reach out to Diamond Chevrolet of San Bernardino. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

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