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Diamond Chevrolet of San Bernardino

San Bernardino, CA

Overview
Employees
Reviews
Vehicles
4.3
777 Reviews
Why Our Customers Continue to Choose Diamond Chevrolet in San Bernadino The history of Diamond Chevrolet starts over 55 years ago when a man named Bill Bader purchased Jack Coyle Chevrolet located off 8th and F streets in San Bernardino and renamed it Crest Chevrolet. Bader relocated the dealership to where it sits now on 21st and I streets in 1975. Alam Khan of Diamond Motor Group purchased the store in 2019 and continued to operate as Diamond Chevrolet of San Bernardino. With a history deeply rooted in this city we are proud to continue to serve this great community and re-inspire the "Do It Today" motto.
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909 W 21st Street

San Bernardino, CA

92405

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Showing 777 reviews

June 14, 2024

Took my car in to have radio unlocked. Price for simple unlock procedure was outrageously high. After waiting a time, service person told me the unlock didn’t take. Then I was charged full More

by drgvas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nathan Cooke
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Jun 18, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your feedback with us. We understand your concerns and appreciate you bringing this to our attention. Please reach out to me directly so we can address your specific situation and work towards a positive outcome. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

June 14, 2024

He was patient, courteous, knowledgeable and he cared about my concerns and the service was done in a reasonable time. More

by louwebb7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke, Eddie Brady, Trish Wilson
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Jun 18, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your kind words and for sharing your experience with us, Lou! We are thrilled to hear that you found our team patient, courteous, and knowledgeable. It's fantastic to know that your concerns were addressed with care and that the service was completed promptly. We look forward to welcoming you back to Diamond Chevrolet of San Bernardino in the future! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

June 12, 2024

Diamond Chevrolet of Riiversde provided me with the best customer service there was to give .Carlos was the quality salesman helped me with every question I had regarding the vehicle.. More

by tarikastewart
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Duc Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Bringas, Sean Henderson
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Jun 14, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your positive experience with us at Diamond Chevrolet of San Bernardino! I appreciate your kind words about Carlos, and I'm thrilled to hear that he provided you with excellent customer service. If you have any more questions or need assistance in the future, feel free to reach out to me. I look forward to welcoming you back! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

June 11, 2024

I worked with Kevin Hoover he was great ! Everything went smoothly. Super easy process! I would definitely recommend! More

by smkonnerth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Bringas, Kevin Hoover
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Jun 13, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you, for the 5-star review! I appreciate your positive feedback about working with Kevin at Diamond Chevrolet of San Bernardino. I'm thrilled to hear that your experience was smooth and easy. Please don't hesitate to reach out if you need anything in the future. I look forward to seeing you again! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

June 08, 2024

I am always treated with professional manner with courtesy Nathan acts like I a celebrity each and every time More

by Truly blessed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke
Report | Print
Jun 11, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your positive experience with us. We appreciate your kind words and are thrilled to hear that Nathan treated you like a celebrity every time. We look forward to welcoming you back to Diamond Chevrolet of San Bernardino. See you next time! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

June 08, 2024

This was a great experience. The gentleman outside was kind and helpful. I was helped by Susan inside and she was so patient and helpful to help me with my payment and redeem my More

by MARISSA_FRANCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Bomar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 11, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you, Marissa, for sharing your positive experience at Diamond Chevrolet of San Bernardino. We appreciate your kind words about the service provided by our team members. We are thrilled to hear that both outside and inside assistance exceeded your expectations. We look forward to welcoming you back in the future or to share your experience with others. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

June 06, 2024

Help me a lot thanks guys for all your help and thanks u ok .e More

by HENRYJONES90073
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan DeSimoni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Hoover, Jose Figueroa
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Jun 07, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for the 5-star review! I am glad to hear that we could assist you. I appreciate your business and look forward to seeing you again at Diamond Chevrolet of San Bernardino. Drive safely! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

June 06, 2024

The servicio after i buy the car was so bad i buy a 2014 brand new car an i have already 5 issues and 7 visits to mecánic More

by Geronimo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nathan Cooke, Eddie Brady, Trish Wilson
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Jun 08, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your feedback with us. I'm disappointed to hear about the issues you've experienced with your car after your purchase. We value your feedback and would like to assist you further to ensure your satisfaction. Please feel free to reach out to me directly so I can address the concerns you've encountered. Thank you. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

June 05, 2024

Eddy, the Service Manager, was very polite and helpful. I had a 7am appt., they did not start the oil change for my vehicle until 8:02am, I ONLY needed an oil change. 2 hours after arriving I was able to h More

by STPHILLIPS008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Brady
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Jun 08, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your feedback with us. I appreciate your kind words about Eddy, and I understand your frustration with the timing of the oil change and the coupon discrepancy. We aim to provide efficient service and will address this internally to ensure a better experience moving forward. If you'd like to discuss this further, please feel free to contact me. Thank you. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

June 02, 2024

Great service and genuinely nice people. They stayed open late to wait for us and worked fast to make a deal knowing it was getting late and we have little kids. It was all around one of the More

by dbowman22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan DeSimoni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Kubo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Henderson, Jaime Martinez, Tim Kamotto
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Jun 05, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your positive experience with us! We're delighted to hear that you had a great car buying experience at Diamond Chevrolet of San Bernardino. We appreciate your kind words about our service and team. It was our pleasure to accommodate your needs, especially knowing you have little kids. We look forward to seeing you again and thank you for choosing us for your vehicle purchase! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

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