Diamond Chevrolet Buick GMC Cadillac

Adjustments Needed Returning customer for third purchase. Great credit, money down if needed, etc. Salesman Adrian was great, but could only do so much. Dealer held back Returning customer for third purchase. Great credit, money down if needed, etc. Salesman Adrian was great, but could only do so much. Dealer held back by their inability to swap in other units of the same model AND their finance team’s banking network. They tried to force me into something else on the lot (different model, chassis and size) I was told I would half to put down at least $5k and my interest rate would be close to double digits :) (Used car tactics) Spend nearly two weeks back and forth, finally went to another dealer as they can’t make a deal with what I really wanted. (Purchased the new truck within 25 mins of being at the new dealer, hundreds of the same model in stock, $4k more for trade in, Put down $0 down, in a different state, literally night and day.) More

Steve Wilber is the best salesman Love the overall dealership. Right from buying our Buick Envision right through to service. Everyone was helpful and professional. Steve Wilber sp Love the overall dealership. Right from buying our Buick Envision right through to service. Everyone was helpful and professional. Steve Wilber spent allot of time with us setting up Onstar as well as making sure we got our Buick app set up on tjee phone. Ask for Steve. He gives 150 %. Love the service area. Plenty of seating, awesome snake dinner like area. More

Fantastic Team to Work With I have a job that requires a new vehicle every 3 years, and this was by far my best experience with a dealership. Adrian was great to work with and go I have a job that requires a new vehicle every 3 years, and this was by far my best experience with a dealership. Adrian was great to work with and got me set up with my new Sierra quickly. He was up front and honest about everything and made sure I was comfortable and had all the information I needed before leaving. More

Genuine Adrian Reyes has a genuine approach, like he really wants you to be happy with your decision. I’d recommend anyone looking for a positive experience t Adrian Reyes has a genuine approach, like he really wants you to be happy with your decision. I’d recommend anyone looking for a positive experience to go see Adrian Reyes at Diamond Auto. More

Best Truck buying Experience due to Adrian Reyes My boyfriend and I bought a brand new Silverado from Adrian. We had an awesome experience and he was a true professional through out the entire proces My boyfriend and I bought a brand new Silverado from Adrian. We had an awesome experience and he was a true professional through out the entire process. We had just arrived in Auburn after having an awful experience at a Westborough dealership. We immediately met Adrian and wanted to work with him. HE is the reason we bought the truck from Diamond. I would recommend Adrian if you want a sales person who cares about making sure you are satisfied and then exceeds expectations More

Friendly and Knowledgable Car dealers always get a bad rap. It’s hard to walk into a dealership and not feel like a target. Not at Diamond, and not with Adrian Reyes. He's easy Car dealers always get a bad rap. It’s hard to walk into a dealership and not feel like a target. Not at Diamond, and not with Adrian Reyes. He's easy to talk to. Adrian’s very knowledgeable without seeming like a know it all. His approach feels genuine, all he really wants is for you to be happy with your purchase. Obviously, he’s there to make a sale, but it didn’t overpower our convo about what I was interested in. I’d recommend anyone looking for a car and a positive experience to find Adrian Reyes at Diamond Auto. More

I've found my new "Car Guy"! I have to say, having been a customer of Joe Morrissey's for years, I wasn't sure I would find anyone as courteous, professional and knowledgeable to I have to say, having been a customer of Joe Morrissey's for years, I wasn't sure I would find anyone as courteous, professional and knowledgeable to help me with my car purchases. I'm pleased to say that I've found all of that with my new salesman, Adrian Reyes. I traded in my Buick and needed to find something with comparable features, the ones that are important to me, and for the right price. Adrian made it a quick, easy process. If you've dealt with Joe M. for years like me, you're going to appreciate this young man. What a fantastic experience, I was able to drive my new car away the same day! Thank you, Adrian! More

Adrian rocks! Adrian R went above and beyond to get me into the perfect car for my needs and finances! I went in looking at one car, but when that didn't completel Adrian R went above and beyond to get me into the perfect car for my needs and finances! I went in looking at one car, but when that didn't completely meet my needs, he worked his tail off to find me the perfect car. And he succeeded! I LOVE my 2017 cruze! More

Poor Customer Service!!! I had recently had an issue with my 2014 Cruze and had to have it towed to Diamond on Thursday. They returned my car to me same day saying it was the I had recently had an issue with my 2014 Cruze and had to have it towed to Diamond on Thursday. They returned my car to me same day saying it was the negative battery cable (which is a common issue for the Cruze). Only a few hours later, my car started acting the same way it did before it was brought there so I brought it back. Next day, Friday, they looked at it again and replaced the battery. Josh called me up and assured me that my issue was resolved. Sure enough, Saturday morning it was still having issues. I called both Josh and the General Manager, leaving messages to both of them requesting they call me back. It is now Tuesday and I have not heard from either of them! I brought my car to a different Chevrolet dealership and they were able to diagnose the issue within a day. Considering I work at a different car dealership myself, I know what the process is and what kind of service I should be receiving and I was VERY dissatisfied! I would NOT recommend this service department to anyone... More

Very satisfied with Diamond Chevrolet I jus wanted to thank Diamond Chevrolet in Auburn MA, for their honesty and dedication while selling me my 2016 Trax, that I drove off the lot on 10/ I jus wanted to thank Diamond Chevrolet in Auburn MA, for their honesty and dedication while selling me my 2016 Trax, that I drove off the lot on 10/31/2016. I love my vehicle and the GREAT customer service. Dawn D. Millbury MA More