Diamond Chevrolet Buick GMC Cadillac
Auburn, MA
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256 Reviews of Diamond Chevrolet Buick GMC Cadillac
service center I went in for an oil change and tire rotation. The people were friendly, and I was in and out in a very reasonable time. I went in for an oil change and tire rotation. The people were friendly, and I was in and out in a very reasonable time. More
Couldn't have had a better experience purchasing my new car! We couldn't have had a better experience purchasing my 2018 GMC Yukon Denali at Diamond. Working with Lenny and Jon was incredible - they were so frie We couldn't have had a better experience purchasing my 2018 GMC Yukon Denali at Diamond. Working with Lenny and Jon was incredible - they were so friendly, personable, and provided impressive customer service. They were efficient and speedy, making sure my new car was ready to take home within 24 hours of signing the contract. Jon even made my two little ones blown up balloons to occupy them during the few minute wait time. I highly recommend Diamond, especially the sales rep Lenny and the general manager Jon! They always have made sure to follow up on their word as well...Thank you for everything! I'm loving my 2018 GMC Yukon Denali! More
Best place to buy a vehicle in M.A. I absolutely love this dealership! It's my 3rd vehicle with them and I've been treated like a queen ! Joe Simon and Adrain Reyes are my go to guys. I I absolutely love this dealership! It's my 3rd vehicle with them and I've been treated like a queen ! Joe Simon and Adrain Reyes are my go to guys. I highly recommend them for 5 star customer service! Joe you truly are an exceptional businessman that I have the upmost respect for. Adrain took his time to go through every bell and whistle in my new truck. I will only buy from Diamond! Thank you Joe and Adrain! More
New Chevy Colorado Mike and Kevin were great. They gave us exactly the value we wanted for our trade and made the purchase process simple. Mike laid out the numbers so t Mike and Kevin were great. They gave us exactly the value we wanted for our trade and made the purchase process simple. Mike laid out the numbers so they were easy to understand. They worked with our schedule and made the purchase process simple. More
Feels weird being excited to drive a Buick I walked into the dealership with low expectations and was happily surprised when everyone at Diamond blew my expectations out of the water. Jon, Jus I walked into the dealership with low expectations and was happily surprised when everyone at Diamond blew my expectations out of the water. Jon, Justin, and everyone there treated me like I was the most important person that day. To say I was shocked when they met my number is an understatement. Nothing but amazing things to say about my experience. More
Adjustments Needed Returning customer for third purchase. Great credit, money down if needed, etc. Salesman Adrian was great, but could only do so much. Dealer held back Returning customer for third purchase. Great credit, money down if needed, etc. Salesman Adrian was great, but could only do so much. Dealer held back by their inability to swap in other units of the same model AND their finance team’s banking network. They tried to force me into something else on the lot (different model, chassis and size) I was told I would half to put down at least $5k and my interest rate would be close to double digits :) (Used car tactics) Spend nearly two weeks back and forth, finally went to another dealer as they can’t make a deal with what I really wanted. (Purchased the new truck within 25 mins of being at the new dealer, hundreds of the same model in stock, $4k more for trade in, Put down $0 down, in a different state, literally night and day.) More
Steve Wilber is the best salesman Love the overall dealership. Right from buying our Buick Envision right through to service. Everyone was helpful and professional. Steve Wilber sp Love the overall dealership. Right from buying our Buick Envision right through to service. Everyone was helpful and professional. Steve Wilber spent allot of time with us setting up Onstar as well as making sure we got our Buick app set up on tjee phone. Ask for Steve. He gives 150 %. Love the service area. Plenty of seating, awesome snake dinner like area. More
Fantastic Team to Work With I have a job that requires a new vehicle every 3 years, and this was by far my best experience with a dealership. Adrian was great to work with and go I have a job that requires a new vehicle every 3 years, and this was by far my best experience with a dealership. Adrian was great to work with and got me set up with my new Sierra quickly. He was up front and honest about everything and made sure I was comfortable and had all the information I needed before leaving. More
Best Truck buying Experience due to Adrian Reyes My boyfriend and I bought a brand new Silverado from Adrian. We had an awesome experience and he was a true professional through out the entire proces My boyfriend and I bought a brand new Silverado from Adrian. We had an awesome experience and he was a true professional through out the entire process. We had just arrived in Auburn after having an awful experience at a Westborough dealership. We immediately met Adrian and wanted to work with him. HE is the reason we bought the truck from Diamond. I would recommend Adrian if you want a sales person who cares about making sure you are satisfied and then exceeds expectations More
Friendly and Knowledgable Car dealers always get a bad rap. It’s hard to walk into a dealership and not feel like a target. Not at Diamond, and not with Adrian Reyes. He's easy Car dealers always get a bad rap. It’s hard to walk into a dealership and not feel like a target. Not at Diamond, and not with Adrian Reyes. He's easy to talk to. Adrian’s very knowledgeable without seeming like a know it all. His approach feels genuine, all he really wants is for you to be happy with your purchase. Obviously, he’s there to make a sale, but it didn’t overpower our convo about what I was interested in. I’d recommend anyone looking for a car and a positive experience to find Adrian Reyes at Diamond Auto. More