Diamond Chevrolet Buick GMC Cadillac

My wifes GMC Acadia was leaking oil and antifreeze from the engine. Speaking with Steve Whelan he explained to me what needed to be done and how long it would take. We were extremely happy with the expedie the engine. Speaking with Steve Whelan he explained to me what needed to be done and how long it would take. We were extremely happy with the expedient service and getting us set up with the rental vehicle.Steve and the service department at Diamond made what could have been a major inconvenience very convient and stress free. Thank you and we are looking forward to doing further business with Diamond Chevrolet Buick Gmc Cadillac in the future. Kevin and Gina Lamothe More

I think I met everyone at the Buick dealership and they were all intent on helping me -- and with no pressure whatsoever. I bought an excellent car (Regal GS) and at a tremendous price! The parking lot is were all intent on helping me -- and with no pressure whatsoever. I bought an excellent car (Regal GS) and at a tremendous price! The parking lot is very congested with new cars, but that will change once the new service facility opens.Highly recommended! More

We had originally thought a used Acadia would be perfect for us, but after running the numbers Dennis actually was able to get us into a brand new one(2012) for almost the same payment. He treated us with for us, but after running the numbers Dennis actually was able to get us into a brand new one(2012) for almost the same payment. He treated us with respect, was honest, and was very accommodating with us and our two small children while we signed the papers. We highly recommend Diamond and would definitely refer our friends and family. Thanks diamond for making the process so easy & smooth! More

Everyone was great from the time we walked in till we left. Ryan and our salesman(Joe)made use feel at home. We are very happy with our new car and not sorry we went to diamond instead of elsewhere. left. Ryan and our salesman(Joe)made use feel at home. We are very happy with our new car and not sorry we went to diamond instead of elsewhere. More

My 2012 chevrolet did not have an oil change when purchased so when I called the service department and xpressed my concern to Chris WOODBURY HE TOLD ME TO BRING THE CAR IN IMMEDIATELY and when I arr purchased so when I called the service department and xpressed my concern to Chris WOODBURY HE TOLD ME TO BRING THE CAR IN IMMEDIATELY and when I arrived at the service department he greeted me and took my vehicle in for service dwhich was done with professionalism, curteous attitudeand gave me instructions for timely service to maintain the efficiency of the 2012 chevrolet impala ltz. I would use the service department again and ask for Chris to handle the vehicle and also recommend him to friends and family. Barbara Silverman, Milford,Ma More

I was under the impression that the car was sold to the dealership because previous owner said it was too big. However, I contacted her and she said it had to be towed three times in three weeks so she go dealership because previous owner said it was too big. However, I contacted her and she said it had to be towed three times in three weeks so she got rid of it. Dealership said specifically transmission was in great shape, I owned for one and a half months and it blew up. Dealership had me use dealer plates for a couple weeks because they couldn't retrieve title. Finally received title, Received copy from insurance agency and name was forged. They agreed to pay for transmission repair then decided to try and make me pay for half of the cost of the repair. Then without my concent they went to the bank using my personal information to apply for another loan for another car. Again without my knowledge or concent. This whole process has been very frustrating and during this time have been completely out of a car, lied too constantly, terrible communication and fraudulence. I currently am making payments for a car I don't even have and it is reflecting on my work because I have no means of transportation. I need this resolved ASAP for myself and for others to not receive this kind of service. More

I got the vehicle I wanted at the price and payment I needed. Not hassels, no hard sell. They were polite and professional. They gave me what I asked for on my trade-in. This is the third vehicle I've needed. Not hassels, no hard sell. They were polite and professional. They gave me what I asked for on my trade-in. This is the third vehicle I've bought from Diamond Chevrolet and it will not be my last. They make you feel like family and they do what the say they will. More

the sales people that i had was great i only kin think of hts last name moore he was excellent kind also the other salesperson they were excellent hts last name moore he was excellent kind also the other salesperson they were excellent More

This is the second time in less than 3 years that I have had the pleasure of doing business with Dana Laperle @ Diamond Auto Group. What a refreshing experience to work with a caring professional who had the pleasure of doing business with Dana Laperle @ Diamond Auto Group. What a refreshing experience to work with a caring professional who takes the time to explain EVERYTHING to the customer's satisfaction. Nothing is overlooked and there is NEVER any high-pressure. I would urge/recommend anyone in the market for a quality brand new (or used) vehicle to give Dana @ Diamond Auto Group a try. More

I was in the market to purchase a car for my daughter for commuting to college. I had reluctantly stopped one Saturday morning at Diamond Chevrolet while starting my search . I did not want to do buissines h commuting to college. I had reluctantly stopped one Saturday morning at Diamond Chevrolet while starting my search . I did not want to do buissines here since I previously purchased a SUV back in 1998 that was not a good experience at there previous location in Worcester. Anyway, I was immediatly greeted by Darren Chamberlin outside of his showroom. I did have a little attitude about this place based on my past experience. Darren picked up on this and immediatly and assuered me that they are a different dealership than that of the past. We talked about what I was in the market for, we looked a a few on the lot but nothing interested me so Darren took my phone number and information. Darren called me almost every week for nearly 6 weeks with car information and potencial cars thatI may be interested in. Keep in mind , I was only out to spend under $8K. One Saturday, my wife and I set out determined to find my daughter a car. We searched many dealerships and end up at Diamond to see Darren. He immediatly had a Pontiac G5 that just arrived . This was more money than I wanted to spend but this car fit the requirements of what we wanted. We did end up buying this car at a very fair price. What sold me to buy from Diamond was in fact Darren's persistance to help us find the right car. Very pleased . But only one disappointment. We were told that the owner or his wife would contact us after the sale for a satisfaction follow up. That did not happen. Service is also good, one minor follow up visit, no problem More