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Diamond Buick GMC Cadillac Palmdale

Palmdale, CA

Overview
Employees
Reviews
Vehicles
4.2
406 Reviews
Our Commitment to You CUSTOMER FIRST, FAIR PRICE, DEDICATED TEAM Diamond Buick GMC Palmdale believes in giving customers more choices, which is why we offer one of the largest GMC and Buick inventories in PALMDALE so that we can cater to each customer’s unique desires. We are passionate about the vehicles we sell and the customers we serve throughout PALMDALE. Our loyal customers come back repeatedly because they know they can trust us with their business. See for yourself what our customers say about us.
Contact Dealership

39012 Carriage Way

Palmdale, CA

93551

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Showing 406 reviews

August 23, 2024

Made appointment through the Chevy app but dealer did not receive it. Second time that's happened. No problem though because they took me anyway and only took a little while longer to finish. Employees there More

by GEORGESAMC
Recommend Dealer
Yes
Employees Worked With
Francisco
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Aug 26, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for sharing your experience with us! We appreciate your understanding regarding the appointment issue and are glad to hear that our team at Diamond Buick GMC Palmdale was able to accommodate you nonetheless. We strive to provide excellent service, and it’s great to know our employees made your visit enjoyable. We look forward to seeing you again soon! Sincerely, The Diamond Buick GMC Palmdale Team

August 22, 2024

I took my SUV for service. they replaced the exhaust because it was leaking. it cost around $956. this morning I started my car and I have same problem. I left my car there al More

by ABENAPLAZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Barret, Howie
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Aug 23, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for your feedback, Lisa. We understand your frustration regarding the ongoing issue with your SUV after the service at Diamond Buick GMC Palmdale. We appreciate your patience and assure you that we are committed to resolving this matter for you. Please feel free to reach out to us with any further concerns, and we look forward to ensuring your vehicle is properly taken care of on your upcoming appointment. Sincerely, The Diamond Buick GMC Palmdale Team

August 18, 2024

Betty was very nice and new exactly what I was looking for. Josh was fun and very informative. He got me the car I wanted and executed the process easily and quick. More

by ladyblkblt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arsen Mkhitaryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh and Beatrice
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Aug 21, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for your wonderful review! We’re thrilled to hear that you had such a positive experience with Josh and that he was able to help you find the car you wanted at Diamond Buick GMC Palmdale. Your satisfaction is our priority, and we appreciate your kind words. We look forward to seeing you again! Sincerely, The Diamond Buick GMC Palmdale Team

August 17, 2024

I worked directly with Marco and Joshua the manager. Marco was very professional. They both helped my family drive out in exactly what we wanted More

by Parraj91
Recommend Dealer
Yes
Employees Worked With
Marco and Joshua
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Aug 20, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for sharing your experience! We're thrilled to hear that Marco and Joshua provided you with professional assistance and helped your family find the perfect vehicle at Diamond Buick GMC Palmdale. Your satisfaction means a lot to us. We look forward to serving you again in the future! Sincerely, The Diamond Buick GMC Palmdale Team

August 16, 2024

They took very good care of us and they took care of my wife’s Cadillac More

by JPUENTES59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 17, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you so much for your wonderful review! We truly appreciate you taking the time to share your experience with us at Diamond Buick GMC Palmdale. We're glad to hear that you and your wife received excellent service for her Cadillac. We look forward to assisting you both again in the future! Sincerely, The Diamond Buick GMC Palmdale Team

August 15, 2024

Oil change appointment took much longer than expected. Poor communication on why it was delayed. No paperwork to show what services were provided. More

by tomdrumlee
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joey
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Aug 16, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for your feedback. We understand how frustrating it can be when an appointment takes longer than expected and communication isn't up to par. We appreciate your comments regarding the paperwork as well. Please feel free to reach out to us directly at Diamond Buick GMC Palmdale, so we can address your concerns and ensure a better experience in the future. Your satisfaction is important to us. Sincerely, The Diamond Buick GMC Palmdale Team

August 14, 2024

They sell me a gmc Yukon that was involved an accident they fixed before they sell it to me but they never told us anything I still have to deal with them because since the day 1 they don’t want to take r More

by aracelijimenezvr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Cofield
1.0
This rating includes all reviews, with more weight given to recent reviews.
Q Stanford
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Niko Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Betrado
1.0
This rating includes all reviews, with more weight given to recent reviews.
Armando Navarro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Martinez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Arsen Mkhitaryan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Ladjevardi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Navarro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Salem
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Aug 15, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for sharing your experience with us, and we appreciate your feedback. Please reach out to us directly so that we can address your concerns regarding the vehicle's condition and the owner's manual. We value your input and want to ensure we resolve these issues for you. Thank you for bringing this to our attention, and we hope to hear from you soon. Sincerely, The Diamond Buick GMC Palmdale Team

August 14, 2024

Very nice people and a great deal on service, comfortable waiting area and good coffee. More

by MICHAELSCHLIMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iris
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Aug 15, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for your wonderful feedback, Michael! We're thrilled to hear that you had a positive experience at Diamond Buick GMC Palmdale. It's great to know that you enjoyed our comfortable waiting area and coffee while receiving great service. We appreciate your support and look forward to seeing you again soon! Sincerely, The Diamond Buick GMC Palmdale Team

August 03, 2024

Great experience overall. Love the truck and love the dealership. Would highly recommend them to family and friends. More

by jkstinson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marvin villaferte
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Aug 06, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience at Diamond Buick GMC Palmdale and that you love your truck. Your recommendation means a lot to us, and we look forward to welcoming your family and friends in the future. Come see us again soon! Sincerely, The Diamond Buick GMC Palmdale Team

August 02, 2024

Thank you Josh, David and the finance team for helping with vehicle purchase ! Process made easy! Keep it up! I definitely will recommend my family and friends! Great service More

by IGMARTINEZ09
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 02, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for your wonderful review! We're thrilled to hear that you had such a great experience at Diamond Buick GMC Palmdale during your vehicle purchase. Josh, David, and the finance team appreciate your kind words and are glad to know they made the process easy for you. We look forward to assisting your family and friends in the future! Safe travels in your new vehicle! Sincerely, The Diamond Buick GMC Palmdale Team

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