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Diamond Buick GMC Cadillac Palmdale
Palmdale, CA
302 Reviews
Our Commitment to You
CUSTOMER FIRST, FAIR PRICE, DEDICATED TEAM
Diamond Buick GMC Palmdale believes in giving customers more choices, which is why we offer one of the largest GMC and Buick inventories in PALMDALE so that we can cater to each customer’s unique desires. We are passionate about the vehicles we sell and the customers we serve throughout PALMDALE. Our loyal customers come back repeatedly because they know they can trust us with their business. See for yourself what our customers say about us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 302 reviews
Verified Customer
Helpful June 11, 2024
Always take my Cadillac to Diamond Cadillac for warranty and maintenance service. The service Dept has been professional and accommodates my needs as an out of town customer. My service Rep was Phillip Sal and maintenance service. The service Dept has been professional and accommodates my needs as an out of town customer. My service Rep was Phillip Salas. He is professional, knowledgeable and his service crew completed the service ahead of schedule. If you don't have a good service department, you won't be getting my business!! More
by OWENFAM2
Employees Worked With
Service Dept: Phillip Salas
June 11, 2024
It's simple and easy to navigate. Needs renovation. It's really outdated but employees are really nice Needs renovation. It's really outdated but employees are really nice More
by Felzendej
Employees Worked With
June 07, 2024
I have had 2 oil changes so far on my new vehicle. Francisco has been very professional, patient, and proactive while working with me. I will continue to bring my car to this dealership. Francisco has been very professional, patient, and proactive while working with me. I will continue to bring my car to this dealership. More
by CARMENHW
Employees Worked With
Francisco
June 06, 2024
Francisco was very professional, thorough, and always has a positive attitude which always makes a big difference. The entire staff is always amazing. a positive attitude which always makes a big difference. The entire staff is always amazing. More
by YCORTEZ02
Employees Worked With
Francisco
June 05, 2024
Beatriz Quintero, our sales girl, was wonderful…helping my husband to pick out his dream truck, keeping in contact with us and making sure everything went smoothly. We had a very good experience with this my husband to pick out his dream truck, keeping in contact with us and making sure everything went smoothly. We had a very good experience with this dealership! More
by lbulsombut
Employees Worked With
Beatriz Quintero
June 02, 2024
Francisco was very friendly and the low rating is not against him at all. IKt's with the service tech. The last oil change I received there, a sticker was placed on the windshild with the milage of the n against him at all. IKt's with the service tech. The last oil change I received there, a sticker was placed on the windshild with the milage of the next oil change. Now I'm not saying I need or want a sticker, but at least take the old one off. The tech didnt reset the oil life in the dashboard, I checked the cabin air filter when I got home and its black. So that wasn't even checked. This is the first time I have ever had a vehicle serviced with a tire rotation, brake fluid changed, and oil changed where I cant tell any difference in my vehicle. It's the first time I'm not sure I received the service I paid for. More
by Stewie
Employees Worked With
Francisco
June 01, 2024
Overpriced, tried charging new prices. customer services a bit rude at the beginning, once the vehicle was returned to me she was a lot nicer from my first encounter. I disliked the in fron customer services a bit rude at the beginning, once the vehicle was returned to me she was a lot nicer from my first encounter. I disliked the in front of me the whole advisory department we’re making fun of a vehicle that needed a transmission. They were all laughing because the person couldn’t afford for the transmission to be changed, but the car was creating a bunch of smoke like a fire. To replace the transmission is not 1000 or 2000 couple thousand dollars, they shouldn’t be making fun of any customer they don’t know their financial situation More
by carla_245
Employees Worked With
Don’t know the girls name
